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HIS Tech II

Overview

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Responsibilities

The Health Information Services (HIS) Technician manages and ensures the integrity of patient chart information. All medical records are maintained in an appropriate manner in accordance with current federal, state and local standards, guidelines and regulations that govern medical records. An established procedure will be used to assure necessary and accurate information is on all charts. The Technician enters and retrieves all patient chart data, corrects missing or incorrect data and oversees the dissemination of patient chart information to physicians, patients, and other requestors. This role also performs clerical and customer service responsibilities including using office technology, answering and routing phone calls and processing paperwork.

 

PRIMARY DUTIES AND RESPONSIBILITIES

 

1.    Follows up with nursing staff and revisits patient care units and when 100% of discharged records are not obtained.

 

2.    Reviews records for correct admission and discharge date, patient type, medical record number and FIN numbers; notifies HIS Manager when incorrect or duplicate information is identified.

 

3.    Demonstrates the ability to accurately create bins/bin labels and loose batches utilizing ScanTrak 

 

4.   Analyzes all patient types in assigned analysis Task Queues within 5 days post discharge 95% of the time.

 

5.    Analyze all patient types with a 98% accuracy rate.

 

6.   Accurately completes Vital Record requirements on all Newborns and/or Paternities as needed and submits electronically via GAVERS.

 

7.    Register birth, fetal and infant death certificates into GAVERS accurately and timely according to state guidelines.

 

8.   Handles inquiries regarding Birth Certificates and related issues within 48 hours of notification by email, phone call; message or presenting individual.

 

9.   Manage time effectively to enter name changes in STAR no greater than 5 days post discharge.

 

10.     Employee demonstrates behavior that supports our patient’s experience through direct          patient care or supporting the departments that provide direct patient care. All employees will contribute to NSH’s scoring above the national benchmark for the publicly reported HCAHPS data.

11.        Preps all patient records according to established departmental policies for patient types.

 

12.       Preps all loose work documents by looking in Cerner or STAR to record the patient’s 

     Account/FIN number for proper processing.

 

13.    Scan discharges and loose filing of each patient type received daily.

Qualifications

REQUIRED:

1. A high school diploma; one year of medical records/healthcare experience;

2. One year of business office knowledge (i.e. telephone and fax) and proficient typing skills.

3. Working knowledge of operating a PC to include use of Microsoft Word, Excel, and Access.

4. Good verbal and written communication skills.

Work Hours:

6am-6pm

Weekend Requirements:

No

On-Call Requirements:

No

Average salary estimate

$47500 / YEARLY (est.)
min
max
$40000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About HIS Tech II, Northside Hospital Inc.

If you're looking for a rewarding opportunity as a HIS Tech II at Northside Hospital in Canton, you're in the right place! Northside Hospital is not just any healthcare facility; it's an award-winning institution that continuously strives to expand the quality of care it provides to patients. As a HIS Tech II, you’ll play a pivotal role in managing patient chart information, ensuring that every bit of data adheres to federal and state regulations. You will be responsible for entering and retrieving patient chart data, correcting discrepancies, and disseminating crucial information to physicians and patients alike. Your day-to-day tasks will include everything from reviewing patient records, handling clerical duties, to providing excellent customer service. You’ll be utilizing top-notch office technology and ensuring seamless communication within the team. This position offers a unique chance to make a meaningful impact while growing within a dynamic company. With a focus on operational excellence, teamwork, and patient care, you'll find a supportive environment where you can thrive both professionally and personally. If you have a high school diploma, possess medical records or healthcare experience, have solid business office knowledge, and are adept with Microsoft tools, Northside Hospital is eager to have you on board. Join us as we transform healthcare in Atlanta and beyond, and take your career to the next level today!

Frequently Asked Questions (FAQs) for HIS Tech II Role at Northside Hospital Inc.
What are the primary responsibilities of a HIS Tech II at Northside Hospital?

As a HIS Tech II at Northside Hospital, your main responsibilities include managing patient chart information, ensuring compliance with federal and state regulations, and working closely with nursing staff to rectify discrepancies in medical records. You will also engage in clerical tasks, answer inquiries about birth certificates, and handle office technology efficiently.

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What qualifications are needed to apply for the HIS Tech II position at Northside Hospital?

To qualify for the HIS Tech II position at Northside Hospital, candidates are required to have a high school diploma, at least one year of experience in medical records or healthcare, and familiarity with business office procedures. Proficiency in Microsoft Word, Excel, and Access is also essential.

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How does Northside Hospital support the ongoing training of HIS Tech II employees?

Northside Hospital is committed to employee growth and continuing education. As a HIS Tech II, you will have access to regular training sessions focusing on healthcare compliance and best practices, ensuring you remain updated in your field for a successful career.

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What skills are essential for a HIS Tech II at Northside Hospital?

Crucial skills for a HIS Tech II at Northside Hospital include great communication abilities, attention to detail for ensuring accurate patient chart data, and competency in using technology. Being organized and having strong time management skills are also vital in this position.

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Is there a need for weekend or on-call work as a HIS Tech II at Northside Hospital?

No, there are no weekend or on-call requirements for the HIS Tech II position at Northside Hospital. Your work hours will typically span from 6 am to 6 pm, providing a good work-life balance.

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Common Interview Questions for HIS Tech II
How do you ensure the accuracy of patient chart information?

To ensure accuracy, I make use of established verification procedures, double-check data entry against original documents, and utilize audits regularly to identify discrepancies before they become issues.

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What experience do you have with medical records management?

In my previous roles, I handled medical records management by ensuring proper documentation, maintaining accurate tracking of patient information, and collaborated with healthcare professionals to rectify data discrepancies.

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Can you describe a time when you had to handle a difficult situation regarding patient information?

In a previous position, I encountered a situation where a patient's records contained errors. I swiftly coordinated with the nursing staff to correct the information and promptly communicated the updates to avoid any impact on patient care, ensuring high-quality service.

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What software tools are you proficient in that relate to this HIS Tech II role?

I am proficient in Microsoft Word, Excel, and Access. I have also used medical record systems such as Cerner for data entry and management, ensuring seamless and accurate handling of information.

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How do you prioritize your tasks in a busy work environment?

I prioritize tasks by assessing deadlines and the impact on patient care. I often create lists to manage workflows and always keep open communication with my team to address any urgent needs as they arise.

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What is your understanding of HIPAA regulations as it relates to health information?

My understanding is that HIPAA regulations are essential for protecting patient privacy. In my role, I would strictly adhere to these regulations while handling sensitive information, ensuring compliance at all times.

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How have you contributed to improving processes in your previous roles?

In my previous job, I proposed an electronic filing system that reduced retrieval time for patient records by 30%, demonstrating my commitment to improving efficiency without compromising data integrity.

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How would you handle a request for a sensitive patient record?

I would handle the request by following established protocols, confirming the identity of the requester, and ensuring compliance with HIPAA regulations, taking care to maintain patient confidentiality at all times.

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Why do you want to work as a HIS Tech II at Northside Hospital?

I admire Northside Hospital’s commitment to quality care and community impact. I am excited about the opportunity to contribute to a team that prioritizes patient experience and fosters professional growth.

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What do you think is the biggest challenge faced by HIS technicians today?

I believe the biggest challenge is keeping up with the ever-evolving technology and regulations. HIS technicians must be proactive in learning and adapting to changes that impact record management in healthcare.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 29, 2025

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