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Patient Care Tech Float West Region NM Hospitals Full-time Days

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Patient Care Technician-Float (PCT)reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.  The PCT has expertise related to the specific needs for patients in the rehabilitation environment which include chronic conditions and disabilities. The Patient Care Technician is a member of the interdisciplinary rehabilitation care team.

Under the direction/delegation and supervision of a professional registered nurse, the Patient Care Tech assists the patient with activities of daily living, mobility skills, skin, bowel and bladder programs, and maintains a clean, safe environment for the patient.  Additional technical skills, under the direction of the RN, de-escalation techniques and 12 lead EKG. The Patient Care Tech role serves as an active participant in the unit quality projects which can include data collection as well as unit equipment inventory and maintenance. 

RESPONSIBILITIES:

  • Performs basic nursing care activities as delegated and supervised by an RN, including monitoring vital signs, taking blood glucose measurements, weights, and recording intake and output. 
  • Assists patients with tending to personal care and activities of daily living, including bathing, grooming and eating.
  •  Assists patient with application of assistive devices and prosthetics/orthoses according to individual patient program.
  •  Performs preventive skin care program as directed by RN and report any changes in skin integrity immediately to the nurse.
  •  Assists patients with transfers and mobility activities utilizing appropriate techniques, precautions and assistive devices.
  •  Assists patients with bladder and bowel elimination programs including collection of laboratory specimens.
  •  12-lead EKG as ordered
  •  Assists patients with completing menus daily within established timeframes.
  •  Passes patient meal trays and HS snacks under the direction of the nurse.
  •  Patient rounding: Circulate on the nursing units to monitor patients.
  • Provide de-escalation techniques for agitated and aggressive patient behaviors
  • Maintains and organizes unit equipment inventories.
  • Reports abnormal findings or changes in physical, mental and emotional conditions to nursing staff. 
  • Assists with keeping patient rooms clean and orderly.
  • Demonstrates flexibility, organization, and multi-tasking. Able to function under stressful situations.
  • Utilizes critical thinking skills to successfully demonstrate the ability to prioritize and complete unit work quickly as the needs of the unit, patients and staff change.
  • Serves as liaison between patient care units and all other patient related departments.
  • Answers telephone, intercom and call lights in a polite manner using appropriate telephone etiquette and communicates information to the appropriate staff/family/patient.
  • Manages the overall unit workflow in concert with the charge RN and/or assistant manager, on an as needed basis.
  • Performs pre-census and validates daily admission, discharge and census lists, on an as needed basis.

Qualifications

Required:

  • High School or equivalent (GED) High School degree, or G.E.D equivalent, is required.
  • Nursing student who have completed two clinical rotations
  • If not a nursing student, need one of the following:  Certified Nursing Experience, Medical Assistant, EMT, or Paramedic
  • CPR – Basic Life Support
  • Physical Demands Requirement:
    • Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds

Preferred:

  • Graduate of an accredited Nursing Assistant program

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Average salary estimate

$47500 / YEARLY (est.)
min
max
$40000K
$55000K

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What You Should Know About Patient Care Tech Float West Region NM Hospitals Full-time Days, Northwestern Memorial Healthcare

At Northwestern Medicine, we're on a quest for better healthcare, and as a Patient Care Tech Float for West Region NM Hospitals, you'll be a key player in making that happen. Working full-time during the day, you’ll find yourself in a dynamic role that combines clinical support with compassionate patient care. Your primary responsibilities will include assisting patients with their daily activities, such as personal grooming and mobility, always under the guidance of a professional registered nurse. One of the most rewarding parts of being a Patient Care Technician is forming genuine connections with patients, especially as you help them navigate daily challenges related to chronic conditions and rehabilitation needs. You’ll also be involved in monitoring vital signs and assisting with the application of assistive devices, while always maintaining a safe and clean environment. Your strong organization and multitasking skills will shine as you manage various patient care tasks while adapting to the fast-paced atmosphere of our healthcare setting. Moreover, as an integral member of our interdisciplinary care team, you’ll contribute to various unit quality improvement projects, ensuring our standards of care remain exceptional. We pride ourselves on employee development too, offering competitive benefits such as tuition reimbursements and loan forgiveness. If you’re ready to make a difference by providing essential care to patients, join us at Northwestern Medicine and be a part of something greater than yourself!

Frequently Asked Questions (FAQs) for Patient Care Tech Float West Region NM Hospitals Full-time Days Role at Northwestern Memorial Healthcare
What are the responsibilities of the Patient Care Tech Float at Northwestern Medicine?

The Patient Care Tech Float at Northwestern Medicine has a variety of responsibilities focused on patient care and support. This role includes assisting with activities of daily living, monitoring vital signs, aiding in mobility and transfers, and maintaining a clean environment. The Patient Care Tech plays an active role in the rehabilitation process, helping patients with chronic conditions while working under the supervision of a registered nurse.

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What qualifications do I need to be a Patient Care Tech Float at Northwestern Medicine?

To qualify for the Patient Care Tech Float position at Northwestern Medicine, candidates must have a high school diploma or GED. Preferably, you should be a nursing student who has completed two clinical rotations or hold certifications such as Certified Nursing Assistant, Medical Assistant, EMT, or Paramedic. CPR certification is also required, and physical fitness to meet the physical demands of the role is essential.

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How does Northwestern Medicine support its Patient Care Tech Floats?

Northwestern Medicine values its Patient Care Tech Floats and provides extensive support through competitive benefits. These include tuition reimbursement, loan forgiveness, and a robust 401(k) matching program. Work at Northwestern Medicine offers opportunities for professional growth and development, fostering a positive environment for both staff and patients.

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What skills are important for a Patient Care Tech Float at Northwestern Medicine?

Successful Patient Care Tech Floats at Northwestern Medicine possess strong organizational skills, effective communication skills, and the ability to multitask in a fast-paced environment. Critical thinking skills are also crucial for prioritizing tasks and responding to patient needs, as well as flexibility and the ability to manage stressful situations effectively.

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What does a typical day look like for a Patient Care Tech Float at Northwestern Medicine?

A typical day for a Patient Care Tech Float at Northwestern Medicine includes assisting patients with their daily living activities, such as bathing and grooming, monitoring vital signs, and collaborating with nursing staff to provide high-quality care. You will also have the chance to build rapport with patients and support them during their rehabilitation journey, all contributing to delivering exceptional patient-centered care.

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Common Interview Questions for Patient Care Tech Float West Region NM Hospitals Full-time Days
What inspired you to become a Patient Care Tech Float?

Sharing your inspiration is key; discuss personal experiences or a strong desire to help others. Mention how you envision making a positive impact on patient’s lives and contributing to a compassionate healthcare environment at Northwestern Medicine.

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Can you describe a time you handled a challenging patient situation?

Focus on your approach to conflict resolution. Discuss specific strategies you employed, such as active listening or de-escalation techniques, and emphasize your ability to remain calm and supportive, a vital skill for a Patient Care Tech Float.

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How do you prioritize tasks during a busy shift?

Outline your organizational skills and ability to assess patient needs swiftly. Mention practical techniques such as creating a to-do list or assessing which tasks are most critical based on patient care needs.

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What role does teamwork play in the Patient Care Tech Float position?

Stress the importance of communication and collaboration among nursing staff and other team members. Highlight how working cohesively improves patient outcomes and enhances the work environment.

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How would you handle a situation where a nurse disagrees with you?

Approach this question by emphasizing the importance of open communication. Describe your willingness to listen and discuss differing opinions respectfully, ensuring patient care remains the priority.

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In what ways do you maintain hygiene and safety as a Patient Care Tech?

Detail specific practices like sanitizing equipment, following protocols for infection control, and ensuring a clean patient environment. Highlight how prioritizing hygiene is crucial to patient health and safety.

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What are your strengths as a Patient Care Tech Float?

Identify strengths relevant to the role, such as empathy, attention to detail, or crisis management skills. Back them up with examples of how these strengths have benefited patient care in previous experiences.

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How do you ensure effective communication with patients?

Discuss the importance of active listening, empathy, and using clear language. Mention how you adapt your communication style to fit the needs of individual patients to ensure they feel heard and understood.

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Why do you want to work specifically at Northwestern Medicine?

Express your admiration for Northwestern Medicine’s commitment to patient care and employee development. Highlight any specific programs or values that resonate with you and align with your professional goals.

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How do you handle stress in a clinical environment?

Explain your stress management techniques, such as time management strategies, taking breaks when possible, and focusing on positive reinforcement. Emphasize your commitment to maintaining a calm demeanor, critical for a Patient Care Tech Float.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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DATE POSTED
March 3, 2025

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