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Patient Care Tech-Galter Observation unit Part-time Nights

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

32 hours per week 

Four 8-hour shifts, alternating weekends required

Nights shifts 2300-0730

 

The Patient Care Technician reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Patient Care Technician’s primary function is to assist and support the Professional Registered Nurse in all aspects of direct and indirect patient care activities.  The Patient Care Technician functions as a member of the unit staff under the direction and supervision of the professional Registered Nurse.

Responsibilities:

  • Direct Patient Care Activities 
    • Assists with admission, transfer, and discharge process.
    • Takes and records temperature, pulse, respirations, weight for adults and/or neonates, height, and blood pressure.
    • Measures and records intake and output including output from drains.
    • Applies cardiac monitor/oximetry.
    • Obtains EKG.
    • Adheres to the infant security protocol (accurate assessment of band placement).
    • Performs normal newborn hearing screening.
    • Obtains capillary blood glucose for adults and/or neonates.
    • Performs phlebotomy.
    • Applies Fetal Monitor equipment on pregnant patients.
    • Discontinues heplocks and foley catheters.  Administers enemas.
    • Collects specimens (urine, stool, blood and sputum) on adults and/or neonates.  Makes rounds of patients and anticipates their needs and observes newborns in the nursery.
    • Responds to patient call lights in a timely manner, especially emergency lights.
    • Distributes fresh drinking water and nourishments to patients.  Prepares patients for meals; assists or feeds patients as necessary. Feeds normal newborns as assigned.
    • Provides morning care, bed baths and evening care according to established Nursing Care Procedures. Provides peri-care to appropriate patients.
    • Provides newborn care to the infant including bath, dressing, obtaining foot prints, assistance with feeding (bottle and breast), glucose checks.
    • Makes occupied and unoccupied beds.
    • Ambulates patients and instructs on walker, cane and crutch walking as appropriate for assigned unit. 
    • Assists with pre-and post-operative care; positions patients as ordered; applies special equipment for safety; lifts and turns patients with proper and safe body mechanics and available resources.
    • Applies comfort and safety measures (side rails and call lights). 
    • Sets up oxygen and suction equipment and other respiratory equipment for adults and/or neonates.
    • Applies dressings to Stage I and Stage II skin breakdown. 
    • Prepares patient room for MD or RN assessment, evaluation, diagnostic and therapeutic procedures. Assists with procedures in the normal newborn nursery as directed.
    • Transports patients, equipment and/or supplies during urgent and emergent situations and to front door on discharge.
    • Responds to emergency situations, secures assistance and initiates basic life support.
    • Reports observations and documents appropriately.  Promptly notifies RN of any change in patient condition.
    • Performs post-mortem care and transports bodies to the morgue when necessary.
    • Assumes responsibility for the care of patient’s prosthetic devices, hearing aides, dentures, eye glasses, etc.
    • Follows established policies, procedures and standards of care in all areas of practice.
  • Indirect Patient Care
    • Maintains a safe and clean environment.  Duties may include:  maintaining temperature logs on, defrosting, and cleaning refrigerator, straightening linen, cleaning utility rooms, cleaning IV poles, cleaning scale, cleaning and returning equipment to SPD, replacing and disposing of soiled linen bags.
    • Performs duties delegated  by the RN to facilitate patient care and the efficient operations of the assigned patient care unit.
    • Collects and inventories patient belongings on admission, transfer and discharge.
    • Completes charges using appropriate documentation.
    • Orders supplies on-line or appropriate requisitions and stocks in appropriate location.
    • Obtains necessary equipment and supplies to facilitate patient care.
    • Assures room readiness for incoming patients.
    • Checks designated equipment for proper functioning.
    • Counts instruments and sterile trays sent and received from SEP as appropriate for assigned unit.
    • Stocks and removes linen from patient rooms.
    • Sets up and breaks down delivery table.
    • Participates in staff meetings.
    • Demonstrates cost effective approach to patient care in terms of equipment, supplies and other resource use.
    • Participates in quality improvement activities.
    • Participates in daily/weekly/monthly QC’s.
    • Participates in orientation of new staff.
    • Performs related duties as assigned.
    • Uses established communication channels to resolve work related problems.
    • Understands and consistently demonstrates principles of “Patient’s First” philosophy.
    • Carries out assigned tasks and activities on a shift basis, as delegated by the RN.
    • Assumes responsibility for meeting mandatory requirements.

Qualifications

Required:

  • CNA Certification or currently enrolled in SON who has successfully completed basic clinical rotations.
  • CPR recognition by the American Heart Association (BLS for Healthcare Providers).
  • Minimum of 90% correct on annual mandatory Health and Safety Training quizzes.
  • Unit based recognition for Capillary Blood Glucose Monitoring.
  • High school diploma required.  One year of college or nursing education or equivalent experience preferred.
  • Previous experience in a health care setting preferred with a demonstrated ability to relate to patients, family, nursing and medical staff.
  • Physical Demands Requirement:
    • Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds

Preferred:

  • Associates or Bachelor’s degree.

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Average salary estimate

$47500 / YEARLY (est.)
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$40000K
$55000K

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What You Should Know About Patient Care Tech-Galter Observation unit Part-time Nights, Northwestern Memorial Healthcare

Join Northwestern Medicine as a Patient Care Technician in the Galter Observation Unit, where your dedication and care can truly make a difference. We’re looking for passionate individuals to work part-time nights, helping to provide exceptional patient care in our state-of-the-art facility located at 251 E. Huron, Chicago, IL. In this role, you will support our incredible Nursing staff by assisting with vital patient care activities, managing everything from vital signs to patient mobility. Imagine being a key player in welcoming new patients, supporting their needs during their stay, and even playing a part in their discharge process! With shifts running from 11 PM to 7:30 AM, you'll become an integral part of our team in a vibrant, supportive environment that values every staff member. Our Patient Care Technicians play a vital role in not only ensuring patients receive adequate medical care but also in contributing to a positive patient experience. Your compassionate nature will help to address patients' emotional and physical needs, from assisting with bathing and feeding to preparing them for medical procedures. At Northwestern Medicine, we prioritize your growth, offering a terrific benefits package, including tuition reimbursement and 401(k) matching. If you have your CNA certification (or are enrolled in nursing school), want to gain valuable hands-on experience in healthcare, and are eager to join a forward-thinking team, apply today to start your journey with us in changing lives together!

Frequently Asked Questions (FAQs) for Patient Care Tech-Galter Observation unit Part-time Nights Role at Northwestern Memorial Healthcare
What are the responsibilities of a Patient Care Technician at Northwestern Medicine?

As a Patient Care Technician at Northwestern Medicine, you will play a crucial role in patient care by assisting Registered Nurses with a variety of tasks. Your responsibilities will include monitoring vital signs, assisting with patient mobility, managing admissions and discharges, and offering support during medical procedures. Additionally, you will be involved in maintaining a safe and clean environment, ensuring that patients receive both emotional and physical care as needed.

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What qualifications do I need to become a Patient Care Technician at Northwestern Medicine?

To become a Patient Care Technician at Northwestern Medicine, you need to have a current CNA certification or be enrolled in a nursing program with basic clinical rotations completed. A high school diploma is required, while an Associate's or Bachelor's degree in a related field is preferred. Experience in a healthcare setting is also beneficial, as it helps you relate effectively to patients and healthcare staff.

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What shift hours can I expect working as a Patient Care Technician at Northwestern Medicine?

As a Patient Care Technician at Northwestern Medicine, you will typically work part-time night shifts, specifically from 11 PM to 7:30 AM. This schedule allows for flexibility while also catering to the needs of patients during the night, ensuring that they receive the required care and assistance around the clock.

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Is there a focus on employee growth and development for Patient Care Technicians at Northwestern Medicine?

Absolutely! Northwestern Medicine emphasizes employee growth and development, offering a strong benefits package that includes tuition reimbursement and professional growth opportunities. As a Patient Care Technician, you will have the chance to gain valuable experience and skills that can elevate your career in healthcare, while also contributing to a positive and supportive work environment.

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What should I expect during the interview process for a Patient Care Technician position at Northwestern Medicine?

During the interview process for a Patient Care Technician position at Northwestern Medicine, you can expect to discuss your qualifications, experience, and your passion for patient care. The interview may include scenario-based questions and discussions about how you would handle various situations related to patient care. It’s a great opportunity for you to showcase your interpersonal skills and your commitment to making a difference in patients' lives.

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Common Interview Questions for Patient Care Tech-Galter Observation unit Part-time Nights
Can you describe the role of a Patient Care Technician in a team environment?

Absolutely! As a Patient Care Technician, you'll be working closely with Registered Nurses and other healthcare professionals. It's crucial to convey your ability to collaborate effectively, communicate promptly, and support each other in assisting patients to ensure the best possible care.

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How do you handle stressful situations in a healthcare environment?

Handling stress effectively is vital in healthcare. Share an example of a past experience where you managed a stressful situation, highlighting your problem-solving skills, communication, and your ability to stay calm under pressure, demonstrating that you can perform well in challenging scenarios.

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What duties do you feel are the most important for a Patient Care Technician?

Highlighting the importance of direct patient care activities, you should mention tasks like monitoring vital signs, assisting with mobility, and providing emotional support as critical duties. Stress that these responsibilities ensure patients' comfort and well-being, and express your commitment to this role.

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What experience do you have with patient care or in a healthcare setting?

Use this opportunity to talk about any previous roles or relevant coursework that has prepared you for this position. Be specific about the skills you've gained, such as providing emotional support or assisting with daily living activities, that would apply directly to the Patient Care Technician role.

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Can you explain how you would prioritize patient care tasks?

In a healthcare setting, prioritizing tasks is crucial. To answer, discuss how you would assess the urgency of each patient’s needs and organize your workload accordingly, highlighting the significance of communication with your RN or team to ensure effective care.

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How would you approach a situation where a patient is in distress?

Explain how you would first assess the patient’s condition and respond appropriately, ensuring safety is prioritized. It's essential to communicate clearly with the RN while remaining calm and reassuring to the patient, demonstrating your ability to handle emergencies effectively.

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What motivates you to work in patient care as a Patient Care Technician?

This is your chance to express your passion for helping others. Share a personal story or motivation that underscores your desire to support patients, emphasizing how fulfilling it is to contribute positively to their health and experiences.

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What is your understanding of patient confidentiality and ethics in healthcare?

Make sure you demonstrate a strong understanding of healthcare regulations such as HIPAA, explaining the importance of maintaining patient privacy and confidentiality. Discuss your commitment to ethical practices within your role as a Patient Care Technician.

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Describe a time you had to help a team member; what was the outcome?

Sharing a specific instance where you supported a colleague can reflect your teamwork skills. Explain the situation, your actions, and the positive outcome for both the team and patient, as it shows commitment to collaborative care.

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How do you ensure proper hygiene and safety in your daily tasks?

Discuss the importance of hygiene in patient care, outlining your understanding of standard precautions, proper equipment handling, and environmental cleanliness. This shows you are aware of infection control principles crucial in a healthcare setting.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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Part-time, on-site
DATE POSTED
March 21, 2025

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