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Patient Care Technician Nursing Support Pool Part Time Evenings - job 3 of 3

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Patient Care Tech Float reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

  • Under the supervision of an RN performs basic patient care activities.

Responsibilities:

  • Performs basic nursing care activities as delegated and supervised by an RN, including monitoring vital signs, taking blood glucose measurements, and recording intake and output. 
  • Assists patients with tending to personal care and activities of daily living, including bathing, grooming and eating.
  • Reports abnormal findings or changes in physical, mental and emotional conditions to nursing staff. 
  • Assists with keeping patient rooms clean and orderly.
  • Demonstrates flexibility, organization, and multi-tasking. Able to function under stressful situations.
  • Utilizes critical thinking skills to successfully demonstrate the ability to prioritize and complete unit work quickly as the needs of the unit, patients and staff change.
  • Serves as liaison between patient care units and all other patient related departments.
  • Answers telephone, intercom and call lights in a polite manner using appropriate telephone etiquette and communicates information to the appropriate staff/family/patient.
  • Manages the overall unit workflow in concert with the charge RN and/or assistant manager, on an as needed basis.
  • Performs pre-census and validates daily admission, discharge and census lists, on an as needed basis.

Qualifications

Required:

  • High School diploma or equivalent
  • Nursing students who have completed one clinical rotation, or Certified Nursing Assistant, or Certified Medical Assistant, or Emergency Medical Technician
  • CPR – Basic Life Support
  • Physical Demands Requirement:
    • Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds

Preferred:

  • Phlebotomy experience
  • Graduate of an accredited Nursing Assistant program or Graduate of Phlebotomy course 

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Patient Care Technician Nursing Support Pool Part Time Evenings, Northwestern Memorial Healthcare

At Northwestern Medicine in Huntley, Illinois, we’re looking for a dedicated Patient Care Technician to join our Nursing Support Pool for part-time evening shifts. Here, every patient interaction counts, and your role will be essential to creating a positive healthcare experience. As a Patient Care Tech Float, you will work closely with registered nurses, engaging in various vital tasks such as monitoring patients' vital signs, assisting with daily living activities like bathing and grooming, and ensuring patient rooms are tidy and inviting. You’ll be part of a dynamic team that values flexibility, critical thinking, and a patient-first mentality. In addition to the hands-on patient care responsibilities, you will also have the opportunity to report important changes in patients’ conditions and communicate effectively with other healthcare staff. It’s a role that requires compassion, organization, and the ability to work under pressure. We’re committed to offering our employees competitive benefits, including tuition reimbursement and loan forgiveness, so you can grow in your career while making a difference. Ready to embark on a rewarding journey in healthcare? Join us at Northwestern Medicine and become a part of our mission for better healthcare.

Frequently Asked Questions (FAQs) for Patient Care Technician Nursing Support Pool Part Time Evenings Role at Northwestern Memorial Healthcare
What are the responsibilities of a Patient Care Technician at Northwestern Medicine?

As a Patient Care Technician at Northwestern Medicine, you will be responsible for performing basic patient care activities under the supervision of an RN. Your duties include monitoring vital signs, assisting patients with personal care activities, and maintaining a clean environment. You will also need to report any changes in patients’ conditions and manage unit workflow, making this role crucial for supporting patient care.

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What qualifications are required for the Patient Care Technician role at Northwestern Medicine?

To qualify for the Patient Care Technician position at Northwestern Medicine, you must have a high school diploma or equivalent, and prior experience as a Certified Nursing Assistant, Certified Medical Assistant, or Emergency Medical Technician is preferred. Nursing students who have completed one clinical rotation are also welcome to apply. Basic CPR certification is required, and familiarity with phlebotomy can be advantageous.

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What shifts does the Patient Care Technician position at Northwestern Medicine involve?

The Patient Care Technician position at Northwestern Medicine is part-time and primarily involves evening shifts. This schedule offers flexibility, making it suitable for individuals who are balancing educational commitments or other responsibilities while contributing to patient care.

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What skills are beneficial for a Patient Care Technician at Northwestern Medicine?

For a Patient Care Technician at Northwestern Medicine, essential skills include strong organizational abilities, the capacity to prioritize tasks efficiently, and the ability to thrive in a fast-paced environment. Critical thinking and excellent communication skills help ensure quality patient care and effective interactions with colleagues and family members.

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Is there an opportunity for career growth for Patient Care Technicians at Northwestern Medicine?

Yes, there is excellent potential for career growth for Patient Care Technicians at Northwestern Medicine. With our supportive environment and resources for professional development, including tuition reimbursement and training programs, you can advance your career in the healthcare field as you gain experience and qualifications.

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Common Interview Questions for Patient Care Technician Nursing Support Pool Part Time Evenings
Can you describe a time when you provided exceptional patient care as a Patient Care Technician?

When answering this question, share a specific example that showcases your skills and compassion. Highlight your role in assisting with patient needs, how you managed multiple tasks, and the positive outcome of your interaction with the patient. Be sure to emphasize your dedication to patient care.

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How do you prioritize tasks when working in a high-pressure environment?

It’s important to demonstrate your organizational skills here. Discuss strategies you use to evaluate urgent tasks, how you communicate with team members for efficiency, and give an example of a time when prioritization led to better patient outcomes during your experience as a Patient Care Technician.

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What steps do you take to ensure accurate communication with nursing staff regarding patient conditions?

Effective communication is key in healthcare settings. Talk about the importance of clear reporting and what information is essential to share. Mention any systems or protocols you've used to document and communicate patient care changes as a Patient Care Technician.

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How do you handle difficult or uncooperative patients?

When addressing this question, talk about your approach to empathy and patience. Share techniques you utilize to calm patients, validate their feelings, and how listening can help build trust. Being a Patient Care Technician involves understanding the patient's perspective, so provide an example if possible.

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What experience do you have with vital sign monitoring?

Share any relevant experience you have monitoring vital signs as a Patient Care Technician. Discuss the importance of this task in patient care, how you ensure accuracy, and how you react to abnormal readings. Highlight any training or certifications that support your proficiency in this area.

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Describe your experience with teamwork in a healthcare setting.

Teamwork is vital in healthcare, so illustrate your experience collaborating with RNs and other technicians. Describe a situation where you worked closely with a team to provide patient care, the roles you played within the group, and the positive impact on patient outcomes.

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How confident are you in performing personal care tasks for patients?

Discuss your comfort level and experience with personal care tasks such as bathing, grooming, and assisting with meals. Emphasize your commitment to respecting patient dignity and your understanding of how to provide care sensitively.

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What would you do in case of an emergency with a patient?

Discuss the steps you would take in an emergency, emphasizing the importance of remaining calm and following protocols. Mention how you would communicate with team members, seek assistance, and follow emergency procedures effectively as a Patient Care Technician.

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Can you explain the importance of maintaining a clean patient environment?

Talk about the impact of cleanliness on patient health, safety, and comfort. Highlight your commitment to maintaining a tidy environment and any specific cleaning or sanitizing practices you’ve implemented during your experience as a Patient Care Technician.

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Why do you want to work as a Patient Care Technician at Northwestern Medicine?

Share your motivation and passion for healthcare, particularly how the mission and values of Northwestern Medicine resonate with you. Talk about your commitment to making a difference in patients’ lives and how you see yourself fitting into their team as a Patient Care Technician.

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Part-time, on-site
DATE POSTED
April 3, 2025

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