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Phlebotomist-Part-time Days RH

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

***This is a part-time, 20 hours per week, phlebotomy position for the area surrounding Winfield and Wheaton in the far Western suburbs. 

Geriatric experience strongly preferred. 

Must be able to work from 5am - 9am including every other weekend.***

The Phlebotomist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. 

The Phlebotomist provides expert phlebotomy services and must demonstrate excellent customer service and communication skills.  The phlebotomist must have the ability to function as part of a highly effective team that consistently puts “Patients First”. 

The Phlebotomist is responsible for venipuncture collection and specimen processing. Other responsibilities include but are not limited to order entry in multiple systems, verification of test result receipt, patient information retrieval and lab reception/clerical duties and functions. 

Responsibilities:

  • ​​Performs phlebotomy and other lab specimen collections per age related standards and in accordance with departmental policies, protocols and procedures.  
  • Demonstrates AIDET model and optimizes patient safety to reduce the likelihood of medical/health care errors. 
  • Receives and reviews physician orders; ensures that all necessary information is included for appropriate lab services. Enters accurate orders for lab tests in accordance with department policies, protocols and procedures.   
  • patient communication model and provides appropriate post-phlebotomy patient care.   
  • Processes specimens in a timely manner to ensure stability and integrity of samples including: labeling, centrifuging, aliquoting, freezing and packaging specimens for transport in accordance with established protocols and policies.   
  • Reviews/Records refrigerator temperature(s) and QC/QA records. Areas of concern are recorded through the Corrective Action Log and reported to maintenance for repair. Findings are reported to supervisor or manager. 
  • Understands the operation and maintenance of equipment pertinent to the job. Follows up with all outstanding orders on manifest log, and communicates all timed, completed or uncompleted draws/charges/results as appropriate 
  • Communicates and notifies Laboratory and/or Physician of problems with specimen procurement for optimal care 
  • Maintains a safe work environment, holds self-accountable for safe work practices; including adhering to biohazard waste procedures and ensuring proper storage and timely pickup of biohazardous waste. 
  • Performs lab-related clerical duties include but not limited to order entry, verification of test result receipt, patient information retrieval as well as utilization of email, medical record systems, handheld and desktop devices, ordering and maintaining supply inventory, filing and sanitizing equipment as necessary 
  • Uses department’s resources efficiently; participates in efforts to reduce costs and streamline work processes. 
  • Adheres to continuing education expectations; completes and signs-off on competency assessments 
  • Demonstrates the value of teamwork on a consistent basis; interacts with and assists others in a professional manner  
  • Applies critical thinking, sound decision making and judgment to investigate and resolve challenging situations 
  • Complies with all organizational policies regarding ethical business practices.  
  • Performs other duties as assigned  

#INDW

Qualifications

Required:

 

  • High School diploma or equivalent. 

  • Phlebotomy certification through a nationally recognized organization or training from a phlebotomy school or medical institution or one or more years of phlebotomy experience in a healthcare setting or CMA certification. 

Preferred:

  • Experience performing phlebotomy on a broad range of patient’s types. 

  • Experience with processing lab specimens, transferring specimens, and handling a centrifuge. 

  • Familiar with medical EMR systems. 

  • Knowledge of medical terminology. 

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

What You Should Know About Phlebotomist-Part-time Days RH, Northwestern Memorial Healthcare

Join us at Northwestern Medicine as a part-time Phlebotomist, working around 20 hours a week at various sites near Wheaton, IL. Our organization is dedicated to placing patients first, creating a friendly and supportive work environment that allows you to thrive. This role is perfect for someone with a background in geriatric care, as you’ll engage closely with an older demographic. The Phlebotomist will be working from 5am to 9am, including every other weekend, so flexibility will be key. In this position, you will not only be responsible for drawing blood and collecting specimens, but you will also enter orders accurately in our systems and ensure top-notch patient communication throughout the process. You’ll demonstrate our commitment to excellence by employing the AIDET model, optimizing patient safety, and ensuring high-quality specimen processing. This includes everything from the vital labeling and packaging of samples to observing critical quality control measures. Working in our team means you will play an essential role in our overall mission to improve healthcare delivery while enjoying competitive benefits like tuition reimbursement and 401(k) matching. If you’re looking for a place to expand your phlebotomy skills and make a real difference, consider becoming a Phlebotomist at Northwestern Medicine. Together, let’s make strides toward better healthcare, one patient at a time!

Frequently Asked Questions (FAQs) for Phlebotomist-Part-time Days RH Role at Northwestern Memorial Healthcare
What are the responsibilities of a Phlebotomist at Northwestern Medicine?

As a Phlebotomist at Northwestern Medicine, your responsibilities include performing venipuncture collections, processing specimens, and interacting with patients to ensure they feel comfortable and supported. You will work with various systems for order entry and verification of test results, while adhering to well-established protocols to provide high-quality care. Your role will also involve maintaining laboratory standards and handling clerical duties associated with specimen management.

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What qualifications do I need to apply for the Phlebotomist position at Northwestern Medicine?

To qualify for the Phlebotomist position at Northwestern Medicine, you must have a high school diploma or equivalent, along with a phlebotomy certification from a recognized organization or relevant training from a medical institution. Having hands-on experience, especially in geriatric care, and familiarity with lab specimen processing will greatly enhance your application and fit for the role.

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What are the working hours for a Phlebotomist at Northwestern Medicine?

The Phlebotomist position at Northwestern Medicine is a part-time role, requiring 20 hours of work per week. You will need to be available from 5am to 9am and be willing to work every other weekend, ensuring that patient care needs are met during these critical hours.

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Is experience required for the Phlebotomist role at Northwestern Medicine?

While specific phlebotomy experience is preferred for the role at Northwestern Medicine, it is not mandatory. Candidates with one or more years of phlebotomy experience in a healthcare setting or relevant training are highly encouraged to apply. Having a strong background in communicating with diverse patient groups is also advantageous.

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How does Northwestern Medicine support its Phlebotomists?

Northwestern Medicine supports its Phlebotomists by offering a range of competitive benefits, including tuition reimbursement, loan forgiveness options, and a 401(k) matching program. Working here means being part of a team that values your growth and encourages a work-life balance while providing the best care to our patients.

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Common Interview Questions for Phlebotomist-Part-time Days RH
Can you describe your previous experience with phlebotomy?

When discussing your phlebotomy experience, emphasize specific roles where you performed blood draws, especially on different age groups. Highlight any challenges you faced and how your skills helped you resolve them, showing that you're capable of working under pressure while maintaining patient comfort.

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What techniques do you use to ensure patient comfort during blood draws?

To ensure patient comfort, I employ clear communication about the procedure, utilize a gentle touch, and practice patience. I also make it a priority to engage with my patients, asking them questions to distract them and ensuring they feel valued and cared for during the process.

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How do you handle difficult or anxious patients?

Handling difficult or anxious patients requires empathy and strong communication skills. I calmly reassure them by explaining the process and letting them know what to expect. Building rapport and trust is key to alleviating their concerns and ensuring a smooth experience.

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What is your experience with lab specimen processing?

In my previous role, I was responsible for processing lab specimens promptly and accurately. I am familiar with labeling, centrifuging, and packaging specimens for transport. Understanding the importance of each step in this process ensures sample integrity and timely test results for patients.

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How do you ensure compliance with safety protocols in the lab?

I prioritize safety by strictly adhering to all established protocols, such as using personal protective equipment and following biohazard waste procedures. Regularly checking equipment and maintaining a clean workspace are also essential to minimize risks in the lab.

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What steps do you take to ensure accurate order entries?

To ensure accurate order entries, I carefully review physician orders for completeness before inputting data into the system. I double-check patient information and verify test orders to avoid errors, always aligning with lab protocols for a seamless workflow.

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How do you manage time effectively during busy shifts?

Managing time effectively during busy shifts involves prioritizing tasks and remaining organized. I use checklists for specimen collections and ensure to communicate with my team to handle patient needs efficiently. Staying calm and focused allows me to maintain productivity without compromising patient care.

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What infection control practices do you follow?

I follow strict infection control practices, such as proper hand hygiene, using sterile equipment, and ensuring all materials are disposed of correctly. By adhering to these practices, I help maintain a safe environment for my patients and colleagues.

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Why do you want to work at Northwestern Medicine?

I want to work at Northwestern Medicine because of its reputations for patient-centered care and innovation in healthcare. Being part of a team that prioritizes continuous improvement and values employee development resonates with my professional goals and dedication to quality care.

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Can you explain the AIDET model?

The AIDET model, which stands for Acknowledge, Introduce, Duration, Explanation, and Thank You, is a communication framework designed to enhance patient interactions. It helps to build trust with patients by ensuring they feel informed and respected during their care experience.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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DATE POSTED
April 9, 2025

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