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Director, Launch Excellence

Job Description Summary

Novartis is poised to launch numerous innovative medicines across four therapeutic areas, driven by a foundation of robust strategy, flawless field execution, and impact-driven performance vigilance metrics. The Director, Launch Excellence will ensure enterprise governance and frameworks for new product launches are implemented with quality and timeliness to elevate Novartis’ launch discipline. Reporting to the VP, Launch Excellence, the Director, Launch Excellence will partner closely with cross-functional launch teams to establish consistent tools, processes, and KPI dashboards, ensuring launch excellence against specific business deliverables.

This position will be located at East Hanover, NJ and will not have the ability to be located remotely. This position will require 10-15% travel as defined by the business (domestic and/or international.) #LI-Hybrid


 

Job Description

Key Responsibilities:

  • Serve as the owner of launch processes, disciplines, and toolkits including blueprints, frameworks, archetypes, playbooks, sharing and disseminating these across launch teams.  

  • Create a community of practice across disease areas for upcoming launches to be able to gather, aggregate and share best practices and cross-functional perspectives across teams, ensuring that teams are building on launch learnings across the organization 

  • Ensure internal and external best-practice sharing exists across launches, identifying within/outside pharma industry best-practices and market insights 

  • Manage a consistent and robust product launch process and governance as a "control tower" structure to provide oversight and to ensure consistency of tracking and incorporating best practices across launches 

  • Work with internal launch stakeholders to ensure launch process management and successful completion of launch readiness tasks (standardized approach across brands – including Blueprint/ Playbook, Governance, and KPIs specific to the product archetype) 

  • Work with brand leads to schedule and prepare for governance meetings, launch readiness review meetings, coordinate training sessions at key points during development and planning journey 

  • Coordinate Launch Readiness Review assessments across launch brands to ensure strategic and tactical plans are reviewed and aligned with senior leadership 

  • Establish reporting dashboards to manage reporting of key metrics and KPIs including leading and lagging indicators to ensure launch success, providing mechanism for teams to share critical updates for oncology leadership team 

  • Leading overall business planning (aligned to innovative medicines approach) working with the Planning & Launch Lead as well as cross-functionally to ensure that strategic planning & financial-planning deliverables are created at a high-level and in a timely manner 

  • Best practice-sharing creating a community of practice for the Portfolio & Customer Experience Marketing Teams regarding strategy, tactical execution, insights as well as overall transformation and new ways-of-working 

Essential Requirements 

  • Education: Bachelor degree-required; advanced degree, i.e., MBA, PhD, MA preferred

  • 8+ years in pharmaceutical, biotech, medical devices, med-tech, healthcare, or healthcare consulting industry 

  • At least 5 years commercial background with US market, launch and product lifecycle stages experience  

Desirable Requirements:   

  • Cross-functional life-sciences launch experience  

  • Multi-functional experience in a pharmaceutical, biotech, or life-sciences consulting environment  

The pay range for this position at commencement of employment is expected to be between $185,500 and $344,500/year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period.  Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. 

 


 

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. 


 

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.


 

Salary Range

$185,500.00 - $344,500.00


 

Skills Desired

Agility, Agility, Asset Management, Business Development, Business Strategy, Commercial Excellence, Cross-Functional Collaboration, Cross-Functional Team Leadership, Customer Orientation, Digital Marketing, Healthcare Sector Understanding, Influencing Skills, Inspirational Leadership, Joint Ventures, Key Account Management, Market Access, Marketing Strategy, Market Share, Market Trend, Medical Affairs, Negotiation Skills, People Management, Priority Disease Areas Expertise, Product Launches, Product Lifecycle Management (PLM) {+ 3 more}
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Average salary estimate

$265000 / YEARLY (est.)
min
max
$185500K
$344500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Launch Excellence, Novartis

At Novartis in East Hanover, we’re on the verge of launching some groundbreaking medicines, and we need a visionary Director of Launch Excellence to lead the charge! This isn’t just any director role; you’ll get to shape the launch strategy for innovative therapies that will impact countless lives. You’ll be the driving force behind our launch processes, ensuring that we stick to our commitments with a robust governance framework. Collaborating closely with cross-functional teams from various therapeutic areas, you’ll streamline best practices and share insights that will elevate our game across the board. This position requires a proactive leader who is as comfortable developing strategic KPIs as they are mentoring launch teams on effective execution. Plus, we believe in work-life balance, so while this role is based in East Hanover and involves a bit of travel, there’s a hybrid aspect to it that supports a good work environment. Your mission will be to guarantee launch readiness through meticulous management of products and a keen eye for best practices. If you have over eight years of experience in the pharmaceutical or healthcare sectors and a passion for leading teams towards excellence, you’ll fit right in at Novartis. Join us, and let’s change the future of medicine together!

Frequently Asked Questions (FAQs) for Director, Launch Excellence Role at Novartis
What are the key responsibilities of the Director, Launch Excellence at Novartis?

The Director, Launch Excellence at Novartis will oversee the launch processes, develop toolkits, and create a community of practice across disease areas. This involves managing product launch consistency and governance, coordinating readiness assessments, and establishing KPIs to track launch success.

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What qualifications are needed for the Director, Launch Excellence position at Novartis?

To qualify for the Director, Launch Excellence role at Novartis, candidates should hold a Bachelor's degree, with advanced degrees preferred. Additionally, we look for at least eight years of experience in the pharma or healthcare industries, particularly with commercial and launch experience in the US market.

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How does the Director, Launch Excellence ensure launch success at Novartis?

The Director ensures launch success by implementing rigorous governance processes, encouraging best-practice sharing among teams, and establishing clear tracking systems through KPI dashboards. This vigilance helps teams stay on target and make informed decisions during launches.

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What opportunities for professional growth does Novartis offer to the Director, Launch Excellence?

At Novartis, the Director of Launch Excellence will have ample opportunities for personal and professional growth, including access to a community of practice, leadership opportunities across various therapeutic areas, and tailored training sessions to enhance skills in strategic planning and launch management.

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What is the travel requirement for the Director, Launch Excellence position at Novartis?

The travel requirement for the Director, Launch Excellence role at Novartis is expected to be around 10-15%, which includes both domestic and international trips, allowing for meaningful collaboration with cross-functional teams and stakeholders.

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Common Interview Questions for Director, Launch Excellence
Can you describe your experience with product launches in the pharmaceutical industry?

Highlight specific product launches you’ve managed, emphasizing your role in strategy development, cross-functional collaboration, and how you ensured metrics were met throughout the launch process.

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What strategies do you employ to ensure team collaboration during a launch?

Discuss systems you have in place for communication, such as regular meetings, collaborative tools, and how you foster an open environment for sharing best practices.

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How do you stay updated with industry trends that may affect product launches?

Sharing your approach to continuous learning, such as attending industry conferences, subscribing to publications, or engaging with networks will demonstrate your proactive mindset.

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What metrics do you consider essential for tracking launch success?

Outline key performance indicators that matter in a launch context, such as market share growth, timelines, and stakeholder engagement metrics, showcasing your analytical capabilities.

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Can you give an example of a challenge you faced during a launch and how you overcame it?

Use a specific example that highlights your problem-solving skills, adaptability, and ability to rally a cross-functional team to find solutions under pressure.

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What tools do you find most useful for managing launch processes?

Talk about specific project management software or frameworks you believe enhance oversight of launch activities, and why you find these tools beneficial in a fast-paced environment.

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How do you approach governance meetings to ensure they are effective?

Describe your method for preparation, including agenda setting, stakeholder engagement, and follow-up actions to ensure accountability and clear communication.

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What is your experience with creating KPIs for launch readiness assessments?

Discuss your approach to setting meaningful KPIs, emphasizing alignment with overall business objectives and how you have used these metrics to drive teams toward success.

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In your view, what is the most critical factor for successful product launch?

Reflect on aspects like thorough market understanding, cross-functional alignment, or stakeholder communication, and state why you believe those factors are vital.

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How do you integrate feedback from past launches into new strategies?

Illustrate your commitment to continuous improvement, explaining how you gather learnings from past experiences and systematically apply them to enhance future launches.

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