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Account Development Manager

At NRC Health, we promise to help our customers bring Human Understanding to healthcare for their patients and communities. Our associates are at the heart of delivering that promise, so we promise that same Human Understanding to each other. Come where culture is everything.

Our associates. . .
Have Purpose – we do work that matters for our partners, the community, and the healthcare industry.
  Innovate with us to move healthcare forward.
  Give back to the community with paid volunteer time off.
Think Boldly – we have big ideas and are empowered to “think like an owner.”
  Fit your role and do what you love.
  Grow and develop along a career path designed by you.
Feel Connected – our favorite thing about our workday is each other.
  Support one another – no one says, “That’s not my job.”
  Celebrate with each other at beer:30, virtual events, and company gatherings.
Be Understood – we are each unique and want to live our best lives at work and home.
   Let life happen with My Time Off, a form of unlimited vacation, and up to 12 weeks paid for parental and emergency leave.
  Live healthy with complimentary lifestyle and financial coaches, a wellness program, and a comprehensive insurance plan.

Who we want

  • Do you thrive on expanding current business as well as developing new business through prospecting for clients via phone, e-mail and established communication channels?
  • Do you comfortably challenge clients and prospects to think differently about their business?
  • Do you think creatively about challenges and work collaboratively with others when solving?
  • Do you lend a hand when someone needs your expertise, realizing you only win if everyone wins?
  • Do you easily multitask and juggle the many demands on your time while initiating, engaging and following up with clients and prospects?
  • Do you have a strong conceptual ability, easily connecting data while offering unique insights to current and potential clients?

What you will do

In a fast-paced organization like NRC Health, it’s important to have energetic self-starters that drive our growth process. As an Account Development Manager, you are a key member of our Customer Growth team who executes outbound strategies and serves as the first point of contact for prospective customers to transform their organization while utilizing NRC Health solutions. You also coordinate current customer growth opportunities by collaboratively strategizing upselling and cross-selling methods with your team. Finally, our dedicated training team ensures you develop relevant skills to advance your career within NRC Health. 

What you need

  • Bachelor’s Degree OR 2 years sales experience required; UNL Sales Certificate a plus
  • Availability to work in the office 4 days a week
  • A demonstrated interest in and aptitude for strategic sales with a strong sense of self-motivation
  • Experience in a professional environment and proven communication skills
  • High learning agility and ability to think critically
  • Microsoft Suite (including Word, Excel, and Outlook) required; experience with a CRM system preferred
Compensation
In the spirit of pay transparency, we are excited to share the base salary range for this position is $50,000 - $80,000, exclusive of fringe benefits or potential bonuses. Some of our roles offer performance-based variable compensation. Eligibility and potential payouts vary depending on the role and are tied to performance metrics. If you are hired at NRC Health, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package. For more information on specific benefits, please refer to our Careers Page.
 
NRC Health is not currently hiring in DE, HI, LA, MD, NJ, RI, D.C. While this position may allow for a work from home environment, preferred candidates live in the Lincoln, Nebraska and surrounding areas. 
 
Applications will be accepted on an on-going basis. 

Diversity, Equity, Inclusion & Belonging
At NRC Health, Diversity, Equity, Inclusion & Belonging are essential to our mission as a company devoted to greater Human Understanding. For information about our efforts in this area, please refer to our Equal Employment Opportunity policy.

 


Have Purpose. Think Boldly. Feel Connected. Be Understood.

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What You Should Know About Account Development Manager, NRC Health

At NRC Health, we’re all about bringing Human Understanding to healthcare, and as an Account Development Manager, you’ll be pivotal in making that happen. In this exciting role, you will be a key part of our Customer Growth team, directly engaging with prospective clients and driving new business through strategic outreach. Imagine making a real impact while helping healthcare organizations see their potential through NRC Health solutions! You’ll be creatively solving challenges alongside your team, utilizing your communication skills to foster relationships and follow up with clients. We thrive on teamwork and collaboration; when you lend a hand to those in need, everyone wins! As part of our innovative culture, you'll be empowered to think boldly, make decisions like an owner, and grow professionally at your own pace. With our outstanding support for work-life balance, including unlimited vacation and wellness programs, you can focus on what truly matters: making a difference. The ideal candidate will have a Bachelor’s degree or two years of sales experience, paired with a passion for strategic sales and a knack for multitasking. In your role, you'll also strategize about upselling with current customers, ensuring we're not just expanding our client base but nurturing valuable relationships! So if you're ready to drive transformation in healthcare and grow your career with NRC Health, we want to hear from you!

Frequently Asked Questions (FAQs) for Account Development Manager Role at NRC Health
What are the responsibilities of the Account Development Manager at NRC Health?

As an Account Development Manager at NRC Health, your core responsibilities will include executing outbound strategies to engage prospective customers, coordinating customer growth opportunities, andworking collaboratively with the team to strategize upselling and cross-selling efforts. You will serve as a pivotal point of contact in our Customer Growth team, helping clients think differently about their organizations and thrive in the healthcare market.

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What qualifications are needed for the Account Development Manager position at NRC Health?

To qualify for the Account Development Manager role at NRC Health, you should possess either a Bachelor’s degree or at least two years of sales experience. Additionally, having the UNL Sales Certificate is a plus. Essential skills include excellent communication, the ability to think critically and creatively, and proficiency in Microsoft Suite along with a CRM system. Self-motivation and a passion for strategic sales will be important for success in this role.

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What is the work culture like for an Account Development Manager at NRC Health?

The work culture for an Account Development Manager at NRC Health is dynamic and collaborative. We prioritize our associates' well-being and foster a sense of connection, encouraging teamwork and creativity. Associates are empowered to think boldly and contribute ideas, while also enjoying a supportive environment where tasks are shared and celebrated. The emphasis on human understanding extends beyond clients to our team, ensuring everyone feels valued and connected.

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What are the benefits offered to an Account Development Manager at NRC Health?

Account Development Managers at NRC Health enjoy a generous compensation and benefits package, including a competitive salary, unlimited vacation through 'My Time Off', and up to 12 weeks of paid parental and emergency leave. We also offer wellness programs, lifestyle coaching, and comprehensive insurance plans to ensure our associates can thrive both in and out of the office.

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Is remote work an option for the Account Development Manager position at NRC Health?

While the Account Development Manager position at NRC Health may allow for a work-from-home environment, it is preferred that candidates reside in Lincoln, Nebraska, and surrounding areas. The flexibility in our roles reflects our understanding of the importance of work-life balance while emphasizing the need for in-office collaboration at least four days a week.

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Common Interview Questions for Account Development Manager
Can you describe your experience in sales and how it relates to the Account Development Manager role at NRC Health?

When answering this question, be sure to highlight specific examples from your previous sales roles, showcasing your achievements and how they align with NRC Health's mission. Discuss how your experience in developing client relationships and strategizing sales techniques can contribute to NRC Health’s growth.

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How do you handle objections from potential clients?

Discuss your approach to handling objections in a positive way. Explain that you welcome challenges and see them as opportunities to clarify the value of NRC Health solutions. Highlight techniques you've used to listen actively to client concerns and provide tailored responses to address their specific needs.

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What strategies do you use to initiate engagement with new clients?

Share your methods for prospecting and initial outreach. You might mention leveraging email campaigns, social media, or personalized calls. Make sure to connect your strategy to understanding customer needs to illustrate how you effectively initiate conversation and build rapport from the start.

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How important is teamwork in the Account Development Manager role?

Illustrate your belief in the importance of teamwork by emphasizing how collaboration enhances the strategy for upselling and cross-selling. Give examples from past experiences where teamwork led to better customer outcomes and how you plan to foster a collaborative spirit at NRC Health.

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What makes you passionate about working in the healthcare industry?

Your answer should convey a deep interest in the healthcare mission. You can mention personal experiences that shape your passion or discuss your desire to contribute positively to healthcare systems and help organizations improve through NRC Health’s solutions.

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How would you prioritize multiple client accounts?

Discuss your approach to prioritization by explaining how you assess client needs, deadlines, and opportunities for growth. You could mention your organizational skills and any tools or methodologies you find effective in managing time and client accounts, ensuring that every relationship receives the attention it deserves.

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Can you discuss a time when you had to think critically to solve a challenge?

Provide a specific scenario detailing the challenge, your analytical approach to the situation, and the resulting solution. Highlight your ability to approach problems creatively and the positive outcomes that resulted from your critical thinking abilities.

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How do you stay motivated during challenging sales periods?

Share your personal techniques for staying motivated, such as setting small goals, leaning on team support, and celebrating minor victories. Conveying your resilience and proactive approach demonstrates your commitment to the role and NRC Health’s mission.

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What do you believe is the key to successful client relationships?

Discuss the importance of trust and transparent communication in building client relationships. Provide examples from past roles that illustrate how you maintained strong relationships, addressing any issues swiftly and demonstrating your commitment to the client’s success.

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What insights do you believe are essential for understanding clients in the healthcare sector?

Outline your ability to analyze industry trends and client needs in the healthcare space. You can talk about your research practices or tools you use to understand healthcare challenges more deeply and how these insights can guide your approach as an Account Development Manager at NRC Health.

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For more than 40 years, NRC Health has enabled healthcare organizations to understand what matters most to each person they serve through ongoing relationships. By co-designing experiences that exceed expectations through immediate insight, NRC He...

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Full-time, hybrid
DATE POSTED
March 23, 2025

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