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Benefits and Wellness Coordinator

Nevada State University appreciates your interest in employment. To ensure your application process runs smoothly, we ask that you keep in mind the following when completing your application:

  • The required documents are listed below on the posting. Your application may not be considered if you do not attach the required documents.

  • Draft applications are saved automatically and can be accessed through your candidate home account. Completed applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted.

  • Please note, recruitment will close without notice when a hiring decision has been made.

If you need assistance or have questions regarding the application process, please contact the Human Resources department at (702) 992-2320 or apply@nevadastate.edu.

Job Description

Nevada State University’s Office of Human Resources is searching for its next detail-oriented, organized, and compassionate Benefits and Wellness Coordinator. The ideal candidate will seek to make a meaningful impact in a dynamic and service-oriented HR environment. This new team member will provide essential support to our employees through thoughtful benefits and leave administration. The Benefits and Wellness Coordinator will have a unique opportunity to create and implement robust benefits, wellness and leave programs while serving as a trusted resource for employees.

Diversity and Inclusion Statement:

Nevada State University, a four-year Minority Serving public institution with a statewide mission, is dedicated to excellence in teaching and learning and committed to the advancement of a diverse and largely under-served student population. Designated a Hispanic Serving (HSI) and Asian American Native American Pacific Islander Institution (AANAPI), Nevada State is a university where teaching and student support are valued above all else.

A majority of our students are first generation, racial/ethnic minorities, parents, and/or returning students, of which 45% are Hispanic, 12% are Asian/Pacific Islander, 11% are Black/African American, 25% are White, and 7% are multiracial.

We celebrate the storied backgrounds of our campus community. We operate with a shared commitment to represent and serve the diverse population of Nevada and to encourage the exchange of ideas that respects and honors the lived experiences of our students, staff, and faculty. We foster a culture of inclusive excellence so our members can live authentically, fully engage, and flourish. In order to strengthen the university and progress its mission, the university dedicates itself to intentional and ongoing reflection to meeting the evolving needs of Nevada State University, the surrounding communities, and the State of Nevada.

We seek applicants who are passionate about working with promising student populations and collaborating with faculty and staff across departments to make a lasting impact in developing our institution and our community. 

We encourage you to highlight your background in fostering an inclusive campus culture and supporting the success of students who are historically underrepresented in higher education.

Primary Responsibilities:

Benefits Administration

  • Administers employee benefits programs, including multiple group health, dental, life, disability, and other programs.
  • Interprets various plan designs and documents to relevant parties.
  • Coordinates and/or leads outreach and educational programs (e.g., pre-retirement seminars, open enrollment, EAP).
  • Investigates and resolves complex benefits-related issues and responds to queries and requests.
  • Conducts one-on-one consultations, both in-person and virtually, to advise and inform employees regarding the university’s benefits and retirement plans.
  • Collaborates with state, third-party vendors, and internal HR representatives to gather information, resolve benefits-related issues, and ensure accurate plan administration.
  • Inputs and tracks benefits-related data into university and other systems to ensure seamless benefits enrollments.
  • Works closely with employees over extended periods to ensure all required documentation is submitted timely and correctly.
  • Develops and delivers new hire benefits orientations and open enrollment information sessions for all benefits-eligible employees.
  • Serves as the university’s Workday Benefits Subject Matter Expert (SME), attend all meetings and assist with all benefits-related system testing as needed due to system upgrades/modifications.
  • Maintains the HR Benefits webpage to ensure accuracy and relevance.
  • Delivers exceptional customer service with empathy and patience, supporting employees through potentially complex life events.

Leaves of Absence Management

  • Advises employees on Family Medical Leave Act (FMLA), Nevada Paid Family Leave (NPFL) eligibility, military leave, and other leaves of absence.
  • Consults with employees regarding their needs for leave and/or modified work schedules from initiation to resolution.
  • Coordinates all FMLA, NPFL, and other leaves of absence actions between employees, managers, and external vendors.
  • Assists employees with leaves of absence paperwork, access leave eligibility, designate leave appropriately, and calculates, monitors and tracks intermittent and reduced schedule leave usage.
  • Serves as the university’s Workday Absence Management Subject Matter Expert (SME), attend all meetings and assist with all absence management-related system testing as needed due to system upgrades/modifications.
  • In consultation with CHRO/ADA Officer, works to resolve complex employee leave and ADA matters.

Wellness

  • Assists with the creation and implementation of employee wellness programs.
  • Provides employee wellness presentations and workshops.
  • Deliver university-wide wellness events and activities.

Required Qualifications:

  • Bachelor's degree from an accredited institution.
  • 3-4 years of employee benefit administration experience; including health insurance, retirement, and leave programs.
  • Knowledge and understanding of HIPAA, ACA, ADA, FMLA, and related Federal and State laws, guidelines, regulations, and standards applicable to an academic and/or workplace setting.
  • Strong problem-solving, organizational, and multitasking skills.
  • Effective interpersonal skills with solid professional judgment.
  • Proficiency with commonly used concepts, practices and procedures in benefits administration.
  • Excellent oral and written communication skills with the ability to explain complex information clearly.
  • Ability to exercise initiative and independent judgment.
  • Demonstrated ability to handle confidential data and situations with empathy, professionalism, discretion, and tact.
  • Ability to research problems, apply analytical techniques, and follow through on issues to resolution.
  • Ability to work effectively and collaboratively in a hybrid setting, respecting colleagues from diverse backgrounds.
  • Service orientation with the ability to build and maintain effective relationships with university employees and external stakeholders.
  • Ability to demonstrate ownership of areas of responsibility with an aptitude to anticipate and proactively execute tasks while identifying areas of enhancement, efficiencies, and solutions, as needed.
  • Ability to gather data, compile information, and prepare reports.
  • Proficient in Microsoft Office Suite, including PowerPoint presentations and Excel reporting.
  • Eligibility to work in the United States without sponsorship (Nevada State does not sponsor employment-related visas).

Please note: Applicants must meet the posted minimum qualifications at the time of application in order to be considered for the position.

Preferred Qualifications:

  • Professional in Human Resources Certification (PHR) or Society for Human Resources Certified Professional (SHRM-CP) or related.
  • Experience with FMLA and ADA case management.
  • Experience working in a higher education HR Benefits environment
  • Experience with Workday

Salary & Benefits

Budgeted salary for this position is $59,186. Nevada State University offers excellent benefits, including 17.50% retirement match, 24 annual leave days, beginning balance of 30 sick leave days, 12 paid holidays, educational benefits, and three health insurance plans that can be supplemented with flexible spending accounts or health savings accounts.

This Posting is Open Until Filled

The posting will remain open until the filled, with the first review of applications to begin on Monday, April 21, 2025. Qualified individuals are encouraged to apply before April 21 for full consideration.

Special Instructions for Internal NSHE Applicants

Nevada State University employees or employees within the Nevada System of Higher Education (NSHE, UNLV, UNR, NSU, CSN, TMCC, WNC, GBC, or DRI) MUST use the “Browse Jobs” process within Workday to find and apply for jobs at Nevada State and other NSHE Institutions. Once you log into Workday, type "Browse Jobs" in the search box which will navigate to the internal job posting site.

If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.

Exempt 

Yes

Full-Time Equivalent

100.0%

Required Attachment(s)

Please note, once you submit your application the only attachment(s) viewable to you will be the attachment(s) to the resume/CV section of the application. Any additional required attachment(s) to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment(s) will be on the application for the committee to review. To request updates to attachments, prior to the committee review of applications, please contact the candidate helpdesk at apply@nevadastate.edu.

Please upload the following documents:

  • Detailed resume listing relevant qualifications and experience;
  • Cover Letter indicating why you are a good fit for the position and Nevada State University;
  • Names and contact information of three references (you will be notified before references are contacted).

Applications that do not include the required uploaded documents may not be considered.

Posting Close Date

Note to Applicant

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.

  

References will be contacted at the appropriate phase of the recruitment process.

  

This position may require a criminal background check to be conducted on the candidate(s) selected for hire.

  

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

  

Nevada State University does not currently sponsor Visas, all applicants must be eligible to work in the United States without sponsorship.

Nevada State University

Average salary estimate

$59186 / YEARLY (est.)
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$59186K
$59186K

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What You Should Know About Benefits and Wellness Coordinator, NSHE

Join Nevada State University as a Benefits and Wellness Coordinator, where you can make a significant impact in the lives of employees through thoughtful benefits administration and wellness initiatives. In this dynamic role, you’ll provide essential support to our diverse staff, helping them navigate various benefits programs including health, dental, life, and disability plans. You’ll be at the forefront of developing and implementing effective wellness and leave programs, ensuring our employees feel valued and informed about their options. Ideal candidates are detail-oriented and compassionate, with a knack for problem-solving in a collaborative environment. As part of a university that celebrates diversity and underrepresented communities, you will have the chance to consult one-on-one with employees, coordinate educational outreach efforts, and serve as a resources or bridge for complex issues. Whether it’s leading wellness workshops or assisting with Family Medical Leave Act inquiries, every day will provide new opportunities to make a difference. At Nevada State University, we believe in fostering a culture of inclusive excellence, thus we welcome applicants who are passionate about collaborating across departments to enhance our community and support our commitment to education. If you are looking to grow your career while empowering others, this is the role for you!

Frequently Asked Questions (FAQs) for Benefits and Wellness Coordinator Role at NSHE
What are the primary responsibilities of a Benefits and Wellness Coordinator at Nevada State University?

The Benefits and Wellness Coordinator at Nevada State University is responsible for administering and managing employee benefits programs, offering one-on-one consultations regarding benefits, coordinating outreach and educational programs, resolving complex benefits queries, and advising on Family Medical Leave Act and other leave matters.

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What qualifications are required for the Benefits and Wellness Coordinator role at Nevada State University?

To qualify for the Benefits and Wellness Coordinator position at Nevada State University, candidates must have a Bachelor's degree and 3-4 years of experience in employee benefits administration. Knowledge of relevant federal and state regulations, strong communication skills, and the ability to handle confidential information with discretion are also essential.

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What does a typical day look like for a Benefits and Wellness Coordinator at Nevada State University?

A typical day for a Benefits and Wellness Coordinator at Nevada State University involves meeting with employees to discuss benefits options, resolving benefits-related issues, conducting orientations, and planning wellness events. The role requires multitasking and effective time management in a supportive environment.

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Are there opportunities for professional development as a Benefits and Wellness Coordinator at Nevada State University?

Yes, Nevada State University encourages ongoing learning and professional development for its Benefits and Wellness Coordinator. Opportunities might include attending workshops, gaining certifications, and participating in professional networks within the human resources field.

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What kind of work culture can a Benefits and Wellness Coordinator expect at Nevada State University?

The work culture at Nevada State University is inclusive, collaborative, and service-oriented. As a Benefits and Wellness Coordinator, you will be part of a team committed to supporting a diverse range of employees and fostering a positive work environment where everyone can thrive.

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Common Interview Questions for Benefits and Wellness Coordinator
How do you handle complex benefits-related queries from employees?

When handling complex benefits-related queries, it's important to listen carefully to the employee's concern, research the relevant policies and regulations, and provide clear, straightforward answers. If needed, I'll follow up with additional information or connect them with other resources.

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Can you give an example of how you’ve developed a program to promote employee wellness?

Absolutely! In a previous role, I developed a wellness initiative that included monthly seminars on nutrition and fitness in collaboration with local health professionals, alongside a wellness challenge that engaged employees. This not only improved morale but increased participation in the wellness programs.

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What tools or software have you used for benefits administration?

I have experience using HRIS systems such as Workday, which helps track employee benefits enrollment as well as handle leave requests. Additionally, I've utilized Excel for data analysis and reporting on benefits usage to identify areas for improvement.

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How do you ensure compliance with benefits-related regulations?

I stay informed about changes in regulations related to benefits through continuous professional development, attending workshops, and participating in HR networks. This allows me to regularly review our practices and ensure we remain compliant with all legal requirements.

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How do you prioritize tasks in a busy HR environment?

I prioritize tasks by assessing deadlines, urgency, and impact on employee experience. I also make use of project management tools and maintain open communication with my team to ensure that critical tasks are tackled efficiently while also allowing time for unexpected issues.

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Describe a situation where you had to mediate between an employee and management regarding benefits.

In a previous position, there was a disagreement regarding an employee's leave eligibility. I facilitated discussions, provided necessary documentation and policy references, and worked towards a solution that acknowledged the employee's needs while aligning with the company's policies.

Join Rise to see the full answer
What strategies do you use to promote benefits programs among employees?

To promote benefits programs, I use a mix of direct communication through email newsletters, informative workshops, and visually appealing flyers. I also conduct one-on-one sessions to address specific employee needs, ensuring they fully understand and engage with available offerings.

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How do you handle confidential employee information?

I take confidentiality very seriously. I ensure that sensitive employee information is stored securely, restrict access to authorized personnel only, and follow best practices when communicating about sensitive matters, ensuring a high level of professionalism and discretion.

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What role does empathy play in your interactions with employees in this position?

Empathy is crucial in this position; understanding employees' concerns provides the foundation for building trust. I strive to approach every interaction with patience and compassion, recognizing that benefits and leave situations can be very personal and sometimes stressful.

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How do you keep up with trends in employee benefits and wellness programs?

To keep up with trends, I attend industry conferences, subscribe to HR publications, and participate in professional HR associations. Networking with other HR professionals also provides insights into what’s working elsewhere, allowing me to continually consider innovative approaches for our organization.

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EMPLOYMENT TYPE
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DATE POSTED
April 1, 2025

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