Regional Services Director

As a Regional Services Director at Objective, you'll oversee all consulting services projects within your region, manage local teams, and handle P&L responsibilities. This includes leading a high-performing team, ensuring successful project delivery with appropriate governance, and driving customer engagement and revenue growth.

To qualify for the Regional Services Director role at Objective, you should have a university degree in Business, Technology, or equivalent experience, along with at least 3 years of experience as a Practice Leader in a professional services environment and 5+ years of IT project management experience.

At Objective, we invest in our Regional Services Directors through extensive learning resources, mentoring for career growth, and regular social events to enhance team bonding and employee engagement. Our hybrid work arrangements also promote a healthy work-life balance, empowering you to thrive.

While the salary for the Regional Services Director position at Objective can vary based on experience and location, it typically falls within the competitive range for professionals with similar expertise in the software consulting industry. We encourage candidates to discuss salary expectations during the interview process.

Objective is recognized as an endorsed employer for women and actively fosters a diverse and inclusive culture. We prioritize employee engagement, offer hybrid working options, and are committed to continuous improvement, making it an ideal environment for Regional Services Directors to thrive.

When responding to this question, highlight specific examples of how you've led consulting teams, focusing on nurturing talent, driving performance, and achieving successful project outcomes. It's essential to showcase your leadership style and methods for fostering employee engagement.

Focus on outlining your approach to project governance, risk management, and communication strategies. Provide examples of how you've successfully implemented methodologies in previous projects to ensure consistency and quality in delivery.

Discuss how you monitor project budgets, forecast revenues, and identify financial leakages. Share relevant experiences where your financial insights directly contributed to profitable growth and efficient billing processes.

Use the STAR (Situation, Task, Action, Result) approach to present a project that posed significant challenges. Focus on your problem-solving abilities and how your leadership helped the team succeed despite the obstacles faced.

Explain how you measure customer satisfaction and advocacy, including tools and metrics you've used. Be sure to discuss instances where you've fostered strong relationships with clients and the positive business outcomes that resulted.

Talk about specific initiatives you've led that contributed to enhancing operational efficiency or project delivery. Highlight the impact these improvements had on team performance and client satisfaction.

Mention the resources you rely on for industry updates, whether it's professional networks, ongoing education, or attending workshops and conferences. Discuss how you implement newfound knowledge into your practice.

Elaborate on your philosophies regarding people management, focusing on mentorship, feedback, and career advancement. Use examples to demonstrate how you've supported and developed team members to exceed their potential.

Discuss your strategies for partnership with sales teams, focusing on clear communication, joint strategies for client engagement, and how you align consulting services with sales objectives to ensure mutual success.

Enumerate the skills you've found essential—leadership, project management expertise, financial acumen, and customer engagement capabilities. Illustrate these skills with examples from your experience in similar roles.