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Rail Operations Coordinator

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Job Title: Rail Coordinator Location: Lombard, IL. This position will follow a hybrid work-from-home/office model with at least three days in the office weekly Role Summary: Coordinates rail cargo movement via designated vendors using the most efficient routings. Works cross-functionally to prioritize customers and ensure service providers understand the same. Maintains good working relationships with key railroad personnel and partners. Ensures timely and efficient communication of service exceptions to customers. Develops and communicates recovery plans for major service exceptions. Manages intermodal drays where applicable. Maximizes on-dock utilization in conjunction with service requirements and costs Additional Responsibilities: * Additional projects and duties as needed. Core Required Skills and Competencies: Ability to collaborate effectively Ability to multi-task and prioritize Acts with initiative and passion for success Responsive, dependable and follows through Team Player Ability to evaluate data, analyze, and problem solve Function-Specific Required Skills and Competencies:

Attention to detail and accuracy
Inland logistics, intermodal, and port knowledge
Demonstrates proficiency in Microsoft Office Applications (Word, PowerPoint, Excel) including formulas and macros
Strong service orientation and troubleshooting skills

Required Minimum Years Experience: 1+ years of industry experience preferred Required Minimum Education: Highschool diploma/GED Required What we offer:

Opportunities available with hybrid working arrangements
Total rewards package including medical, dental, vision, life insurance, short-term and long-term disability, 401K plan

ONE partners with our customers to provide shipping solutions that help them win in the marketplace. ONE's 8,000 team members support customers around the world from more than 300 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at . Resumes may be submitted to: usa.onecareers@one-line.com To learn more about Ocean Network Express NA and other available opportunities, please visit us at the below link: mascsr/default/mdf/ recruitment/recruitment.html? cid=5ebe3104-e38c-46ac-8508- 76b7402ab3ae&ccId=19000101_ 000001&lang=en_US Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #JIL

What You Should Know About Rail Operations Coordinator, Ocean Network Express

Are you ready to dive into the exciting world of logistics? Join Ocean Network Express as a Rail Operations Coordinator based in Lombard, IL! In this hybrid role, you'll spend at least three days a week in our office, collaborating with a dynamic team to coordinate rail cargo movements. Your mission? Use your keen analytical skills to devise the most efficient routings and maintain excellent relationships with our railroad partners. You’ll be the point person for addressing service exceptions, keeping our customers in the loop, and developing comprehensive recovery plans when challenges arise. Picture yourself maximizing on-dock utilization while ensuring costs are managed effectively—all while juggling your responsibilities like the pro you are! To thrive in this role, you'll need solid attention to detail, proficiency in Microsoft Office, and a passion for providing stellar service. This position is ideally suited for someone with a minimum of one year of industry experience and the ability to multitask like a champ. At ONE, we're not just a company; we're a community of 8,000 dedicated individuals committed to delivering top-notch shipping solutions. With a comprehensive total rewards package including medical, dental, vision, and a robust 401K, you'll be well taken care of while contributing to our mission to help customers succeed globally. So, if you’re excited about logistics and ready to take on this challenge, we would love to see your resume!

Frequently Asked Questions (FAQs) for Rail Operations Coordinator Role at Ocean Network Express

What are the main responsibilities of a Rail Operations Coordinator at Ocean Network Express?

As a Rail Operations Coordinator at Ocean Network Express, your core responsibilities include coordinating rail cargo movements through designated vendors, ensuring efficient routings, and maintaining strong relationships with railroad personnel. You'll also be tasked with effective communication of service exceptions to customers and developing recovery plans for any major disruptions in service.