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Job details

Bartender

Location

Hilton Head Oceanfront Resort

 

 

Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests. 

Omni Hilton Head’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.

Job Description

While this job description outlines the key responsibilities of the position, it is not all-encompassing. The primary goal of every role is to ensure outstanding guest service, whether by fulfilling requests personally or directing them to the appropriate department. Below is a summary of the major responsibilities for this position.

Responsibilities

  • Set up and maintain a clean, organized, and fully stocked bar throughout the shift.
  • Provide upscale service with extensive knowledge of fine dining standards.
  • Possess in-depth knowledge of wines, spirits, and beer, as well as the full food menu.
  • Confidently sell and present wine selections to guests.
  • Demonstrate strong sales and communication skills.
  • Greet and engage with guests in a friendly, professional manner.
  • Take and deliver orders efficiently.
  • Provide attentive service and follow up to ensure guest satisfaction.
  • Maintain cleanliness in service areas, including bar tops and surrounding spaces.
  • Assist with service bar operations.
  • Adhere to uniform and appearance standards.
  • Perform additional duties as assigned by management.
  • Micros POS system, telephone, copier, file folders, fax machine, and other standard office equipment.

Qualifications

  • Proficiency in full-service bar operations, including beer, wine, and liquor.
  • bility to lift up to 50 pounds.
  • Must be able to stand for up to eight hours.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Strong communication skills to interact effectively with guests and team members.
  • Ability to perform in both indoor and outdoor environments.
  • Work throughout the hotel, including both indoor and outdoor settings.
  • Exposure to varying weather conditions when working outdoors.
  • Potential exposure to hazardous cleaning chemicals.
  • Regular interaction with food and beverage products.
What You Should Know About Bartender, Omni Hotels & Resorts

If you're looking to shake things up in your career, consider joining the vibrant team as a Bartender at the Omni Hilton Head Oceanfront Resort! Nestled on the stunning beaches of Hilton Head Island, this role offers more than just a job; it's a chance to be part of a community celebrated for its exceptional service and dynamic work environment. As a Bartender, you'll be pivotal in providing top-notch guest service while crafting delightful beverages that mirror the upscale vibe of our resort. Your day will involve setting up and maintaining a clean, organized bar, presenting and selling an impressive selection of wines, beers, and spirits, and engaging guests in a friendly manner to create memorable experiences. With your strong communication skills, you'll not only handle drink orders efficiently but also ensure our guests feel valued and attended to. Each shift allows you to hone your service skills while working both indoors and outdoors, enjoying the fresh air and beautiful scenery. So if you're a motivated individual passionate about serving others and eager to learn in a supportive environment, the Omni Hilton Head Oceanfront Resort might just be your ideal fit!

Frequently Asked Questions (FAQs) for Bartender Role at Omni Hotels & Resorts
What are the responsibilities of a Bartender at Omni Hilton Head Oceanfront Resort?

As a Bartender at Omni Hilton Head Oceanfront Resort, your primary responsibilities include maintaining a well-stocked and organized bar, providing upscale service, and demonstrating your extensive knowledge of wines, spirits, and the full food menu. You'll engage with guests in a friendly manner, efficiently take and deliver orders, maintain cleanliness in service areas, and assist with service bar operations.

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What qualifications are needed for the Bartender position at Omni Hilton Head?

To qualify for the Bartender position at Omni Hilton Head Oceanfront Resort, you should have proficiency in full-service bar operations, including beer, wine, and liquor. Applicants must be able to lift up to 50 pounds and stand for up to eight hours a day. Strong communication skills are essential, as well as flexibility to work evenings, weekends, and holidays.

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How does the work environment for a Bartender at Omni Hilton Head differ from other settings?

The work environment for a Bartender at Omni Hilton Head Oceanfront Resort is unique as it combines both indoor and outdoor settings, allowing you to work amidst the beautiful South Carolina coastal scenery. This role also provides a dynamic workspace where you interact with guests from diverse backgrounds, enhancing your service skills in a relaxed, yet upscale atmosphere.

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What skills will I develop as a Bartender at Omni Hilton Head Oceanfront Resort?

As a Bartender at Omni Hilton Head Oceanfront Resort, you will develop a range of skills including advanced knowledge in fine dining service standards, strong sales and communication skills, and the ability to work efficiently under pressure. You'll also gain experience in bar operations and improve your ability to engage and connect with guests, creating memorable experiences.

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Is prior bartending experience required for the job at Omni Hilton Head?

While prior bartending experience is beneficial, it is not always mandatory for the Bartender position at Omni Hilton Head Oceanfront Resort. The company values a positive attitude and a willingness to learn, so if you have the passion to serve others and a commitment to providing excellent service, you are encouraged to apply.

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Common Interview Questions for Bartender
What do you think makes for excellent guest service as a Bartender?

Excellent guest service as a Bartender involves attentiveness, friendliness, and a deep knowledge of beverages and menu items. It's about creating a warm atmosphere where guests feel welcome and valued, and making thoughtful recommendations based on their preferences.

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Can you describe your experience with various types of beverages?

In my previous roles, I gained extensive experience in preparing and serving various types of beverages, including cocktails, wines, and craft beers. I also took the initiative to educate myself on different drink recipes and spirits, which helped in providing informed recommendations to guests.

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How do you handle difficult customers as a Bartender?

Handling difficult customers requires patience and empathy. I focus on listening actively to their concerns, apologizing for any mistakes and offering solutions to ensure they leave satisfied. Staying calm and professional is key in any challenging situation.

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What strategies do you use to stay organized during busy shifts?

I prioritize tasks by using mnemonics and keeping a mental checklist. Additionally, I ensure that my workstation is tidy and stocked in advance to minimize downtime during busy periods—team communication is also crucial to maintain workflow.

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Why do you want to work at Omni Hilton Head Oceanfront Resort?

I am eager to work at Omni Hilton Head Oceanfront Resort because I admire its commitment to exceptional service, and I believe that my passion for hospitality aligns perfectly with the resort’s culture of respect and gratitude. I am drawn to the dynamic environment and the opportunity to create memorable experiences for guests.

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How do you upsell drinks to customers?

Upselling drinks involves suggesting higher-end options or specialty cocktails that complement what the guest has already ordered. I focus on highlighting unique features of the drinks, such as local ingredients or seasonal flavors, to entice guests into trying something new.

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How do you cope with the physical demands of bartending?

I stay physically fit and prioritize my health to handle the physical demands of bartending effectively. I also take short breaks when possible, practice good posture, and use efficient movement techniques to manage fatigue during long shifts.

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What is your favorite cocktail to make, and why?

One of my favorite cocktails to make is the classic Mojito because it combines fresh flavors and is refreshing for guests, especially in a sunny resort environment. Preparing it also allows me to engage with guests through the process, discussing the ingredients and customizing it to their tastes.

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Tell me how you maintain cleanliness at the bar?

Maintaining cleanliness involves regular cleaning routines throughout my shift, such as wiping down surfaces, organizing supplies, and adhering to health and safety guidelines. I believe a clean bar not only looks appealing but also contributes to overall guest satisfaction.

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What do you enjoy most about bartending?

What I enjoy most about bartending is the opportunity to connect with guests and be part of their memorable moments. Whether it's crafting a celebratory cocktail or learning about their stories, I find fulfillment in contributing to their experiences.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 11, 2025

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