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Splash Server - Seasonal (PT) - job 2 of 2

Location

La Costa Resort and Spa

 

 

Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival.

 

Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match.

Job Description

Splash Landing Pools and water play area is located next to the Family pool. Splash Café, offers poolside food, cocktails and sweet treats. As a Splash Server you will provide superior food and beverage service to Resort guests at our pools in a relaxed and friendly, outdoor atmosphere.

 

*This is a seasonal position with an anticipated start date of April 15, 2025, and an end date of September 15, 2025.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

 

  • Maintain knowledge of menu items and preparation as well as specials and '86' items.
  • Sell and up-sell items to increase revenue for the restaurant.
  • Know pool layout and cabana numbers.
  • Responsible for knowledge of the POS touch system and all checks opened in your server number.
  • Take the guests’ order, serve the courses accordingly and promptly tender payment of check. Always say farewell to guests as they leave.
  • Do any side duties delegated by the Manager on Duty.
  • Use exceptional service standards when greeting a new table and establish whether guest, member or local.

Qualifications

QUALIFICATIONS, EDUCATION and/or EXPERIENCE

  • Previous experience as a food server highly preferred.
  • Must be at least 18 years of age.
  • Must have great communication skills – the ability to engage with guests professionally, appropriately and courteously.
  • Must be able to work weekends and holidays.

NECESSARY LICENSES/ CERTIFICATIONS

  • RBS Certification will be required prior to the start of employment.
  • Must complete CA Food Handler’s Card training provided upon hire.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and climb or balance.  The employee frequently is required to talk or hear.  The employee is occasionally required to stoop, kneel, crouch, or crawl and taste or smell.  The employee must regularly lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

 

Pay Rate: $16.50/hr + tips

 

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position,

please send an email to applicationassistance@omnihotels.com.

 

 

Average salary estimate

$34320 / YEARLY (est.)
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$34320K
$34320K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Splash Server - Seasonal (PT), Omni Hotels & Resorts

Join the vibrant team at Omni La Costa Resort & Spa as a Splash Server - Seasonal (PT) in beautiful Carlsbad, California! As a Splash Server, you'll be the heartbeat of our Splash Landing Pools and water play area, offering guests a delightful poolside experience with impeccable food and beverage service. Imagine yourself greeting families with a warm smile, assisting them while they soak up the sun and enjoy our renowned culinary offerings from Splash Café. You’ll engage with guests in a friendly, casual atmosphere, ensuring everyone’s needs are met while maintaining your knowledge of menu items and pool layout. This role isn’t just about serving; it’s about creating memorable moments for our guests in an environment celebrated for its respect, gratitude, and empowerment. We’re looking for motivated individuals, at least 18 years of age, who have some food service experience and can work weekends and holidays. From taking orders to handling payments efficiently, your role will be vital in delivering outstanding service. Plus, with a competitive pay rate of $16.50/hr plus tips, you’ll reap the rewards of your hard work in this dynamic setting. If you’re ready to dive into a summer filled with fun and guest interactions, apply now and see why Omni La Costa is the perfect place for your career!

Frequently Asked Questions (FAQs) for Splash Server - Seasonal (PT) Role at Omni Hotels & Resorts
What are the responsibilities of a Splash Server at Omni La Costa Resort & Spa?

As a Splash Server at Omni La Costa Resort & Spa, you will primarily be responsible for providing exceptional food and beverage service to guests at the pools. This includes taking and serving orders, maintaining knowledge of the menu, and ensuring that guests receive top-notch service in a friendly atmosphere. Additionally, you will need to engage with guests, take payments, and perform other side duties as assigned by management.

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What qualifications are needed to become a Splash Server at Omni La Costa Resort & Spa?

To become a Splash Server at Omni La Costa Resort & Spa, candidates should ideally have previous experience in food service and must be at least 18 years old. Strong communication skills are essential to interact with guests courteously. Also, RBS Certification is required prior to starting, along with completing the CA Food Handler’s Card training provided upon hire.

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What is the pay rate for the Splash Server position at Omni La Costa Resort & Spa?

The pay rate for a Splash Server at Omni La Costa Resort & Spa is $16.50 per hour plus tips. This competitive compensation reflects the dynamic and rewarding work environment that the resort offers, alongside the opportunity to connect with guests and deliver memorable experiences.

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What does the working environment look like for a Splash Server at Omni La Costa Resort & Spa?

Working as a Splash Server at Omni La Costa Resort & Spa immerses you in a lively and enjoyable poolside environment. You’ll be surrounded by the natural beauty of Carlsbad’s coastal foothills, providing exceptional service to guests in a vibrant and relaxed atmosphere. The resort is known for its commitment to creating positive experiences, ensuring a supportive and fun workplace.

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When can I expect to work as a Splash Server at Omni La Costa Resort & Spa?

The Splash Server position at Omni La Costa Resort & Spa is a seasonal role with an anticipated start date of April 15, 2025, and an end date of September 15, 2025. This timeframe offers a fantastic opportunity for those looking to work in a dynamic summer setting and enjoy the buzz of resort life.

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Common Interview Questions for Splash Server - Seasonal (PT)
What experience do you have in food service for the Splash Server position?

When answering this question, highlight your previous roles in food service, emphasizing any relevant experiences that relate to providing exceptional guest experiences. Discuss your familiarity with menu items, upselling techniques, and how you handle various customer interactions.

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How do you prioritize tasks during busy shifts as a Splash Server?

This question assesses your time management skills. You can answer by discussing how you prioritize guest orders and ensure timely service. Mention strategies like maintaining organized work areas and using efficient communication with other staff members to streamline operations.

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What is your approach to delivering excellent customer service?

For this question, share specific examples of how you tailor your service based on guest needs. Emphasize the importance of a friendly demeanor, responsiveness, and anticipating guests’ needs to provide a memorable experience.

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How would you handle a difficult customer as a Splash Server?

When addressing challenging situations, emphasize your calm and composed approach. Share a past experience and explain how you actively listened to the customer’s concerns, offered solutions, and ensured they left satisfied, showcasing your conflict resolution skills.

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Can you describe a time you went above and beyond for a guest?

This is a great opportunity to share a specific story where you exceeded a guest's expectations. Highlight actions you took that made their experience special, and explain how that reflects your dedication to excellent service.

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What do you know about Omni La Costa Resort & Spa?

Demonstrate your knowledge of Omni La Costa’s reputation for outstanding guest experiences and its accolades. Mention aspects like its award-winning wellness spa, dining options, and commitment to service, which shows your genuine interest in the position.

Join Rise to see the full answer
How do you stay organized when multitasking as a server?

Discuss practical strategies you use to stay organized during busy shifts, like maintaining a mental checklist, using the POS system efficiently, and ensuring you communicate effectively with your teammates.

Join Rise to see the full answer
What makes you a great fit for the Splash Server role at Omni La Costa?

Tailor your response to highlight your enthusiasm for the position and your skills that align with the job. Emphasize your ability to connect with guests, work in a team, and your passion for providing exceptional service.

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How do you handle the physical demands of being a server?

Address your capability to meet the physical demands described in the job listing. Share past experiences managing similar tasks, such as lifting, moving quickly, or being on your feet for long periods, emphasizing your stamina and commitment to the role.

Join Rise to see the full answer
What would you do if the kitchen ran out of a menu item that a guest ordered?

This question is an opportunity to showcase your problem-solving skills. Discuss how you would promptly inform the guest, offer alternatives, and ensure they still receive the best service, even when faced with challenges.

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MATCH
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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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HQ LOCATION
No info
EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
April 12, 2025

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