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Inside Sales Engineer

For over 125 years, OPW has led the way in designing and manufacturing world-class retail fueling, fluid handling and car wash system solutions for the safe and efficient handling and distribution of fuels and critical fluids. OPW makes above ground and below ground products for both conventional, vapour recovery and clean energy applications in the retail and commercial markets. Additionally, OPW supplies loading arms, valves and dry-break couplings, tank truck equipment, rail car valves and equipment, and car wash systems. OPW has manufacturing operations in North America, Europe, Latin America and Asia Pacific, with sales offices around the world. OPW is part of the Dover Corporation, which is publicly traded on the New York Stock Exchange under 'DOV'. To learn more about OPW’s 125 years of providing industry-leading solutions, visit our website at .

Dover is a diversified global manufacturer with annual revenue of over $7 billion. We deliver innovative equipment and components, specialty systems, consumable supplies, software and digital solutions, and support services through five operating segments: Engineered Products, Fueling Solutions, Imaging & Identification, Pumps & Process Solutions and Refrigeration & Food Equipment. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of approximately 24,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV." Additional information is available at  dovercorporation.com .

 

SUMMARY

Responsible for driving the sales growth of ACME division – Cryogenic Experts, LLC (CEXI) vaporizer product line. Will also be the main point of contact to handle technical discussions with new and existing customers.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Focus on developing a commercial and technical understanding of the entire vaporizer product line currently offered by CEXI.
  • Drive cross-selling efforts across all CES product offerings.
  • Handle all inbound sales lead calls to convert calls into sales.
  • Work closely with Technical Inside Sales team members to handle incoming customer quotations.
  • Build and maintain customer relationships.
  • Develop quotation to meet the customer’s requirements. This will necessitate understanding the customer’s end use application and making a product recommendation based on: product being vaporized, flow, pressure, temperature, altitude, and duty cycle.
  • Provide ongoing technical support after the sale.
  • As necessary, and at the direction of Technical Sales Manager, make technical visits to customers and prospects on behalf of CEXI.
  • Assist in the resolution of customer problems that arise from the use of the product
  • Complete, maintain, and process pertinent paperwork and records.
  • Enter all new proposals into Customer Relationship Management (CRM) system and follow up/update as necessary.
  • Identify, monitor and document competitive market activities by gathering current marketplace information on pricing, products, new products, lead times, etc.
  • Other tasks as assigned by Technical Sales Manager.

 

REQUIRED QUALIFICATION AND SKILLS:

 

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

EDUCATION and/or EXPERIENCE:

  • Bachelor’s Degree in Mechanical Engineering or Cryogenics Engineering preferred.
  • Minimum 5 years’ experience preferred.
  • Consideration will be given to applicable industry experience (Highly desirable candidate will have experience working within the cryogenics industry).
  • Ability to function well in a team environment and work collaboratively with Engineering, Production, Shipping, and other department on behalf of our customers.
  • Demonstrated ability to manage multiple projects and meet deadlines
  • Ability to read blue prints a plus.
  • Ability to read electrical schematics and P&IDs
  • Understanding of control systems and familiarity with control panel components.

 

 

 

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing regular duties at work the employee will be required to stand, sit and move about freely in a manufacturing environment.

 

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

The employee will be exposed to both a standard office and manufacturing environment.

Work Arrangement : Onsite

Salary Range : $95,000.00   - $115,000.00

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact  opwaccommodations@acmecryo.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

Job Function : Sales; Engineering

Average salary estimate

$105000 / YEARLY (est.)
min
max
$95000K
$115000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Inside Sales Engineer, OPW Fueling Components

If you're on the lookout for an exhilarating career move, then consider joining OPW as an Inside Sales Engineer in beautiful Ventura County, CA. With more than 125 years of industry leadership, OPW is renowned for its cutting-edge solutions in retail fueling, fluid handling, and car wash systems. Your primary role will focus on driving sales growth for our Cryogenic Experts, LLC (CEXI) vaporizer product line. As the key liaison for technical discussions with customers, you'll delve into the commercial and technical aspects of our vaporizer products, ensuring that you develop robust relationships with both new and existing clients. Whether it’s handling inbound sales leads or collaborating with our Technical Inside Sales team to create customized quotes, your mission will be to understand the customer's needs thoroughly. This entails seeing beyond the basics to grasp the intricacies of vaporization applications such as pressure, temperature, and flow. You'll also offer ongoing technical support and may even step out into the field to meet customers in person. If you possess strong problem-solving skills, a Bachelor's degree in Mechanical Engineering or Cryogenics Engineering, and at least five years of relevant experience, we want to hear from you! Based in a dynamic workplace that emphasizes both office and manufacturing environments, this role offers salaries ranging from $95,000 to $115,000 plus the chance to be a part of a legacy over a century in the making. Join OPW and help shape the future of cryogenics!

Frequently Asked Questions (FAQs) for Inside Sales Engineer Role at OPW Fueling Components
What responsibilities does an Inside Sales Engineer at OPW have?

As an Inside Sales Engineer at OPW, you will drive the sales growth of the CEXI vaporizer product line, manage inbound sales leads, collaborate with the Technical Inside Sales team, develop customer relationships, and provide ongoing technical support. Your main responsibilities also include creating customized quotations based on customers' needs and making technical visits as required.

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What qualifications do I need to apply for the Inside Sales Engineer position at OPW?

To qualify for the Inside Sales Engineer position at OPW, a Bachelor's degree in Mechanical Engineering or Cryogenics Engineering is preferred, along with a minimum of five years of industry experience. A strong understanding of cryogenics, ability to read blueprints and electrical schematics, and teamwork skills are also essential.

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What is the salary range for the Inside Sales Engineer role at OPW?

The salary range for the Inside Sales Engineer position at OPW is between $95,000 and $115,000. This range takes into consideration several job-related factors, including the applicant's experience, education, and skills relevant to the position.

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What is the work environment like for an Inside Sales Engineer at OPW?

As an Inside Sales Engineer at OPW, you will experience a hybrid work environment that includes both office and manufacturing settings. This role provides exposure to dynamic operations, allowing you to engage with various departments and customers while understanding the intricacies of our products.

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How can I prepare for the Inside Sales Engineer interview at OPW?

To prepare for the Inside Sales Engineer interview at OPW, familiarize yourself with our product line, brush up on your understanding of cryogenics, and be ready to demonstrate your ability to manage customer relationships and technical discussions. Show enthusiasm for the role and highlight relevant experiences that match the job requirements.

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Common Interview Questions for Inside Sales Engineer
Can you describe your experience within the cryogenics industry as it relates to the Inside Sales Engineer role?

Highlight your specific experiences working in cryogenics, focusing on projects or roles where you engaged with clients and technical discussions. Detail how this experience equips you for the Inside Sales Engineer position at OPW.

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How do you manage multiple projects while ensuring customer satisfaction?

Discuss your approach to prioritizing tasks, leveraging tools like CRM systems for tracking, and your method of communication with customers to keep them informed and satisfied throughout the sales process.

Join Rise to see the full answer
What do you understand about OPW’s vaporizer product line?

Share your knowledge about OPW’s vaporizer products, including how they work, their applications, and their advantages within the cryogenics sector. Showing a strong understanding demonstrates your capability as an Inside Sales Engineer.

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How would you handle a technical issue raised by a client post-sale?

Explain your problem-solving process by outlining steps you would take to troubleshoot the issue, communicate effectively with the client, and coordinate with technical teams to resolve the problem efficiently.

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Describe a successful sales strategy you have implemented in the past.

Provide an example of a sales strategy that led to significant results, highlighting how you identified customer needs, tailored your approach, and executed your plan effectively to achieve sales goals.

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How do you stay up-to-date with industry changes and technological advancements?

Talk about the resources you utilize, such as industry publications, webinars, and professional networking opportunities, to keep informed about the latest trends and advances in the cryogenics sector.

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What strategies do you use to build and maintain customer relationships?

Discuss your customer engagement strategies, such as regular follow-ups, personalized communication, and proactive problem-solving, emphasizing the importance of trust and reliability.

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Can you provide an example of how you overcame a challenging sales situation?

Share a specific example that illustrates your ability to adapt, demonstrate perseverance, and learn from challenging situations, showcasing your resilience as an Inside Sales Engineer.

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What role do you believe an Inside Sales Engineer plays in product development?

Explain how Inside Sales Engineers gather customer feedback and market insights that can inform product development and improvements, highlighting the collaborative nature of the role.

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Why do you want to work as an Inside Sales Engineer at OPW?

Express your enthusiasm for OPW's mission, its reputation in the industry, and how your skills align with the company's objectives. Be sure to connect your past experiences to the value you'd bring to the team.

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OPW is a global leader in fluid handling, management, monitoring and control solutions for the safe and efficient handling and distribution of fuels and critical fluids. OPW designs and manufactures the industry’s most complete end-to-end fueling ...

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April 8, 2025

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