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Regulatory Quality Engineer

General Position Description:
The Regulatory Quality Engineer (QE) is responsible for ensuring that processes, products, and services comply with pertinent laws, regulations, and standards primarily related to the implementation and maintenance of the ISO9001 and IATF 16949 (formerly known as TS 16949) quality system requirements. Activities would also include investigation, root cause analysis, and corrective action activities related to manufacturing issues, and customer claims. The QE uses Key Performance Indicators to determine the processes/products that require improvement using Problem Solving Techniques for continuous improvement. The Quality Assurance function is responsible for ensuring processes and procedures are defined and implemented to provide assurance to CES, customers, and regulatory agencies that all CES products are manufactured to the high level of quality they have come to expect.

 

 

Responsibilities:

  • Implementation and maintenance of ISO9001 and IATF 16949 (formerly known as TS 16949) Quality System requirements
  • Develop inspection and test plans for changed products, assist in the creation of PFMEAs and controls plans for new products including MSA’s and process capability studies
  • Investigate and analyze non-conforming products for root cause using problem solving techniques. Work with appropriate personnel for implementation and validation of effective correction action. Communicate findings and actions to customers.
  • Foster awareness of CES quality standards, procedures, and work instructions and provide training as needed.
  • Manage customer audits and regulatory agency audits (i.e. UL, ASME, TUV, IATF, etc.)


Experience:

  • B.S. in Industrial or Mechanical Engineering preferred
  • 3+ year experience in a manufacturing environment
  • Experience with regulatory and customer auditing of quality management system required
  • Experience in implementation and auditing to IATF 16949 required
  • Proficient at Problem Solving Techniques (5-why, 8D, A3)manufactured to the high level of quality they have come to expect.


#LI-GP1

#SWE

 

For over 125 years, OPW has led the way in designing and manufacturing world-class retail fueling, fluid handling and car wash system solutions for the safe and efficient handling and distribution of fuels and critical fluids. OPW makes above ground and below ground products for both conventional, vapour recovery and clean energy applications in the retail and commercial markets. Additionally, OPW supplies loading arms, valves and dry-break couplings, tank truck equipment, rail car valves and equipment, and car wash systems. OPW has manufacturing operations in North America, Europe, Latin America and Asia Pacific, with sales offices around the world. OPW is part of the Dover Corporation, which is publicly traded on the New York Stock Exchange under 'DOV'. To learn more about OPW’s 125 years of providing industry-leading solutions, visit our website at .

 

Dover is a diversified global manufacturer with annual revenue of over $7 billion. We deliver innovative equipment and components, specialty systems, consumable supplies, software and digital solutions, and support services through five operating segments: Engineered Products, Fueling Solutions, Imaging & Identification, Pumps & Process Solutions and Refrigeration & Food Equipment. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of approximately 24,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV." Additional information is available at  dovercorporation.com .

 

Work Arrangement: Onsite

 

Salary Range: -

 

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

 

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

 

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact dfs.hrinquiries@doverfs.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

 

This position may be located in: Elon, NC

Job Function: Engineering  

What You Should Know About Regulatory Quality Engineer, OPW Fueling Components

As a Regulatory Quality Engineer at OPW, based in beautiful Alamance County, NC, you'll play a key role in ensuring our products and services meet the highest quality standards and comply with applicable regulations. Your focus will be on the implementation and maintenance of ISO9001 and IATF 16949 quality systems, which are critical for our manufacturing processes. You'll be diving into root cause analysis of any non-conforming products, engaging in problem-solving techniques, and continuously improving our workflows. Collaboration is essential, so you'll work closely with other engineers and departments to develop inspection plans and control measures for new products. Additionally, you'll manage regulatory and customer audits, ensuring we maintain the trust and confidence of our clients and regulatory bodies. OPW has a rich history of over 125 years in the industry, making it the perfect environment for you to grow your skills and make a significant impact. If you're passionate about quality and compliance, this is a great opportunity to join a team that values integrity and excellence!

Frequently Asked Questions (FAQs) for Regulatory Quality Engineer Role at OPW Fueling Components
What are the main responsibilities of a Regulatory Quality Engineer at OPW?

The primary responsibilities of a Regulatory Quality Engineer at OPW include implementing and maintaining ISO9001 and IATF 16949 quality systems, conducting investigations and root cause analysis for non-conforming products, and developing inspection and test plans for new products. The role also involves training staff on quality standards and managing audits from both customers and regulatory agencies.

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What qualifications do I need to become a Regulatory Quality Engineer at OPW?

To qualify for the Regulatory Quality Engineer position at OPW, candidates typically need a B.S. in Industrial or Mechanical Engineering along with a minimum of 3 years of experience in a manufacturing environment. Familiarity with regulatory auditing of quality management systems and experience in IATF 16949 implementation are required.

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How does a Regulatory Quality Engineer contribute to continuous improvement at OPW?

A Regulatory Quality Engineer contributes to continuous improvement at OPW by using key performance indicators to analyze processes, identifying areas that need enhancement, and applying problem-solving techniques to implement effective corrective actions. Their focus on compliance and quality assurance helps elevate the overall manufacturing standards.

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What type of audits does a Regulatory Quality Engineer at OPW manage?

At OPW, a Regulatory Quality Engineer manages various audits including customer audits and regulatory agency audits such as UL, ASME, TUV, and IATF. These audits are crucial for ensuring that the quality management system is compliant with necessary standards and regulations.

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What is the work environment like for a Regulatory Quality Engineer at OPW?

The work environment for a Regulatory Quality Engineer at OPW is collaborative and focused on quality and compliance. You'll be part of a talented team that values communication and innovation, working in a setting that encourages professional growth and strives for excellence.

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Common Interview Questions for Regulatory Quality Engineer
What experience do you have with ISO9001 and IATF 16949 quality systems?

Discuss your direct experience with ISO9001 and IATF 16949, including any specific projects you’ve worked on that involved these standards. Highlight your understanding of compliance requirements and how you have contributed to maintaining these quality systems in past roles.

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Can you explain your approach to conducting root cause analysis?

Describe your methodology for root cause analysis, mentioning specific problem-solving techniques such as 5-why or 8D. Provide an example of a situation where these techniques were effective in resolving a quality issue.

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How do you manage and prepare for audits?

Talk about your process for managing audits, including how you prepare documentation, train staff, and collaborate with other departments. Mention any past auditing experiences where you ensured compliance and what steps you took to address any findings.

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What problem-solving techniques are you proficient in?

Mention the specific problem-solving techniques you are familiar with, like A3 reports or DMAIC; provide an example of a problem you've solved using one of these methods, detailing the outcome.

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How do you foster a culture of quality and compliance within a team?

Discuss strategies you’ve employed to promote quality awareness, such as providing training, regular team meetings, and implementing quality initiatives. Emphasize the importance of collaboration and open communication in achieving quality goals.

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What role does data analysis play in your quality assurance process?

Explain how you utilize data analysis to drive quality decisions. Share examples of key performance indicators you monitor and how they influence your approach to achieving continuous improvement.

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How would you handle a situation with a non-conforming product?

Describe the steps you would take to investigate a non-conforming product, including how you would perform root cause analysis and communicate findings to stakeholders. Emphasize your focus on corrective action and preventative measures.

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Can you discuss a challenging project you worked on related to quality standards?

Provide a specific example of a challenging project that required adherence to quality standards. Discuss the difficulties you faced, how you overcame them, and what results you achieved.

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How do you stay current with changes in regulatory requirements?

Talk about the resources you use to stay updated on regulatory requirements, such as industry publications, training programs, or networking with professionals. Emphasize how this knowledge impacts your work.

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What motivates you as a Regulatory Quality Engineer?

Share your passion for quality assurance and compliance. Discuss how you derive satisfaction from ensuring product excellence and contributing to a safe and reliable manufacturing environment.

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OPW is a global leader in fluid handling, management, monitoring and control solutions for the safe and efficient handling and distribution of fuels and critical fluids. OPW designs and manufactures the industry’s most complete end-to-end fueling ...

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April 8, 2025

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