Sales Development Representative (Canada)

As a Sales Development Representative at Orum, your primary responsibilities include prospecting potential customers, qualifying leads, and generating pipeline opportunities. You'll actively build relationships and communicate Orum's value to engage prospects effectively. Your role is crucial in supporting our sales teams by ensuring a seamless transition of qualified leads.

To excel as a Sales Development Representative at Orum, strong communication skills—both written and verbal—are essential. You should be comfortable engaging in phone conversations, be organized, and possess a self-motivated, goal-oriented mindset. Experience with CRM tools and a basic tech proficiency are also preferred.

At Orum, successful Sales Development Representatives often experience significant career growth. This role can lead to various opportunities such as Account Executive or Customer Success roles. By consistently meeting KPIs and being proactive about learning and development, you can carve out a promising career path.

The Sales Development Representative at Orum has a competitive compensation structure starting with a base salary of $50,000 CAD plus a variable component of $30,000 CAD, leading to a total on-target earnings (OTE) of $80,000 CAD. This rewarding structure is designed to motivate and promote achievement within a supportive sales environment.

Orum stands out as a unique workplace due to its focus on fostering a collaborative, remote-first environment and a commitment to making sales human and meaningful. With various benefits like flexible vacation policies, healthcare coverage, and company retreats, Orum ensures that its Sales Development Representatives are well-supported and valued.

As a Sales Development Representative, maintaining organization is essential. One effective strategy is to use a CRM tool to track interactions with leads and manage your daily tasks. Regularly updating your pipeline and setting reminders for follow-ups can also help ensure that no opportunity slips through the cracks.

When addressing your experience with cold calling, speak about how you approach calls with confidence and authenticity. Share specific techniques you use to capture attention quickly, such as introducing yourself clearly, establishing rapport, and focusing on how the product or service can meet potential customers' needs.

Effective lead qualification involves asking open-ended questions to understand a prospect's needs better. Discuss methods like identifying budget, timeline, and decision-making processes. Emphasize your active listening skills, as they are key to discerning whether a lead is a good fit for Orum's offerings.

When facing objections, it’s crucial to listen attentively and empathize with the prospect's concerns. Then, provide thoughtful responses that address those objections based on your understanding of Orum's value proposition. Highlighting the benefits of our solutions can often turn hesitations into interest.

Express your enthusiasm for Orum's mission to make sales human again. Mention how the opportunity to learn from a best-in-class sales team and be part of a supportive, innovative environment aligns with your career goals. This showcases your genuine interest in the company's values and success.

Staying motivated during challenges can involve setting personal goals and celebrating small wins. Share how you maintain a positive mindset, perhaps by seeking support from teammates or engaging in regular training to improve your skills, ensuring you remain focused on your growth.

When answering this question, think of a specific instance where you collaborated with others to achieve a common goal. Highlight your willingness to communicate openly, share responsibilities, and contribute positively to team dynamics, emphasizing the importance of collaboration at Orum.

Discuss how technology enhances the efficiency and effectiveness of the sales process. Mention tools like CRM systems and dialing platforms, emphasizing how they streamline your workflows, improve customer interactions, and help manage data-driven decisions in a modern sales environment.

Reflect on a specific instance where you received constructive feedback and how you applied it to improve your performance. Emphasize your openness to learning and adaptability, traits highly valued for a Sales Development Representative at Orum.

Outline your aspirations, such as advancing to an Account Executive role or exploring customer success paths. Emphasize your commitment to continuous professional development and how you plan to leverage your time at Orum to gain valuable skills and insights that will facilitate your career growth.