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Global Account Executive - job 1 of 2

Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach’s leading revenue AI technology helps go-to-market professionals and their companies win by intelligently accelerating decision making and elevating sellers to do their best work. Our powerful platform gives revenue teams the tools they need to design, measure, and improve a revenue strategy for every stage of the customer journey, improving efficiency and effectiveness across the entire revenue cycle. Over 6,000 customers, including Zoom, McKesson, Snowflake, SAP, and Okta use Outreach to power workflows, put customers at the center of their business, improve revenue results, and win in the market.


Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit www.outreach.io


About the Role:

The primary role of the Global Account Executive is to fully manage account operations for large, complex global clients, as well as spearhead strategic customer acquisition. This position is crucial in driving global revenue growth for Outreach by identifying, nurturing, and closing new and incremental business opportunities with enterprise-level global clients. Acting as a trusted advisor, you will help clients achieve key business outcomes with the Outreach platform, engaging primarily with C-level executives such as CROs, COOs, CEOs, CFOs, and CISOs across multi-entity, global organizations. 


Location: Open to remote within the US


Your Daily Adventures Will Include:
  • Accelerate Revenue Growth: Meet or exceed revenue targets for assigned global accounts by expanding business within existing accounts and acquiring new strategic clients in line with Outreach’s objectives. 
  • Mitigate Churn and Contraction: Build and maintain robust, long-term relationships with key decision-makers across all relevant countries. Ensure high levels of customer engagement, satisfaction, and loyalty. 
  • Lead Complex Negotiations: Guide high-stakes contract negotiations with C-level executives, procurement, and legal teams, ensuring mutually beneficial deal closures. 
  • Cross-Functional Collaboration: Work closely with internal teams—Marketing, Product, and Customer Success—to ensure smooth delivery of services. Act as a strategic leader, effectively communicating and structuring sales plans in collaboration with key internal stakeholders. 
  • Engage with Partners: Understand the partner landscape around your global accounts, identifying allies or competitors, and incorporating strategic sales approaches to navigate complex multinational partnerships. 
  • Competitive Mindset: Stay informed about the competitive landscape in key countries and regions, developing strategies to outmaneuver competitors. 
  • Multi-Cultural Perspective: Effectively engage with senior executives across multiple countries, understanding the cultural nuances and leadership styles in each region. Demonstrating cultural adaptability is essential in establishing trust and credibility. 
  • Client Growth Mindset:Demonstrate a deep understanding of your clients' business environments, including industry and market trends. Be adept at analyzing public documents, researching competitors, and translating this information into actionable sales strategies. 
  • Data Hygiene: Meticulously maintainaccurate and up-to-date records of sales activities, client interactions, forecasts, and pipeline data in CRM systems. 
  • International Travel: Be prepared to travel internationally as required. 
  • Additional Duties: Perform other responsibilities as needed. 


Our Vision of You:
  • Bachelor’s degree in a relevant field, or equivalent experience. 
  • Over 10 years of experience in global enterprise sales with a strong track record of exceeding revenue targets consistently, ideally within SaaS or technology-driven environments. 
  • Proven success in selling complex solutions to large, multinational clients. 
  • Expertise in managing global accounts, including navigating challenges across multiple entities, countries, and languages. 
  • Strong experience in Finance or Telco vertical is a plus 
  • Strong familiarity with sales automation and CRM systems, especially platforms like Outreach.io and Salesforce. 
  • Excellent communication, interpersonal, and negotiation skills, with a proven ability to influence decision-makers at all organizational levels in multi-cultural environments. 
  • Experience working in fast-paced, results-driven environments with a high level of accountability. 
  • Strong integrity, business acumen, and financial insight to showcase ROI and performance metrics effectively. 
  • Proficiency with asynchronous collaboration tools such as Slack, Microsoft Office or Google Suite, Zoom, and Webex. 
  • Ability to build trust and rapport in both in-person and virtual settings. 
  • Previous experience in an expatriate role is highly desirable. 
  • Fluency in multiple languages is a significant advantage. 


Compensation for this role is comprised of an annual base salary and a variable component, ranging between $280,00-$370,000. You may also be offered incentive compensation, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations.  


#LI-KH2 #LI-remote


Why You’ll Love It Here


• Generous medical, dental, and vision coverage for full-time employees and their dependents

• Flexible time off

• 401k to help you save for the future

• Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military

• A parental leave program that includes not just extended time off but options for a paid night nurse, and a gradual return to work

• Infertility/ assisted reproductive services benefit

• Employee referral bonuses to encourage the addition of great new people to the team

• Plus, unlimited snacks and beverages in our kitchen

• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status


Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

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CEO of Outreach
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Manny Medina
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Average salary estimate

$325000 / YEARLY (est.)
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$280000K
$370000K

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What You Should Know About Global Account Executive, Outreach

At Outreach, we're revolutionizing the sales landscape with our innovative AI Sales Execution Platform, and we're on the lookout for a Global Account Executive to join our dynamic team! This vital role is centered around managing account operations for our large, complex global clients while driving strategic customer acquisition. As the Global Account Executive at Outreach, you’ll thrive in a high-energy environment, working closely with C-level executives from organizations spanning the globe, helping them achieve game-changing business outcomes with our platform. Your day-to-day will include accelerating revenue growth, mitigating churn by building strong relationships, and leading complex negotiations with a focus on mutual success. Collaboration is key, and you'll work alongside marketing, product, and customer success teams to ensure our clients get the top-notch services they deserve. Embrace the challenge of navigating multi-cultural environments and developing strategies to engage effectively with leaders across various countries. If you have a strong background in global enterprise sales, especially in SaaS or technology, and are ready to take your career to the next level, Outreach is the place for you! Bring your expertise, enthusiasm and a passion for client growth, and we’ll be thrilled to support your journey. With attractive compensation, flexible PTO, and a commitment to diversity and inclusion, we make sure our employees not only succeed professionally but thrive personally too.

Frequently Asked Questions (FAQs) for Global Account Executive Role at Outreach
What are the responsibilities of a Global Account Executive at Outreach?

As a Global Account Executive at Outreach, you'll be responsible for managing account operations for large, complex global clients and driving customer acquisition. Your primary duties include building relationships with C-level executives, leading high-stakes negotiations, collaborating with internal teams, and ensuring client satisfaction. You'll also work on expanding business within existing accounts and acquiring new strategic clients, allowing you to make a significant impact on the company's revenue growth.

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What qualifications do I need to apply for the Global Account Executive position at Outreach?

To qualify for the Global Account Executive position at Outreach, you should hold a Bachelor’s degree or have equivalent experience, along with over 10 years of global enterprise sales experience, preferably within SaaS or technology environments. A proven track record of exceeding revenue targets and expertise in managing global accounts is essential. Strong communication and negotiation skills, along with the ability to engage effectively across diverse cultures, are crucial for success in this role.

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How does Outreach support the professional growth of its Global Account Executives?

At Outreach, we recognize the importance of professional development for our Global Account Executives. We foster an environment that is rich in resources, offering access to training programs, mentorship opportunities, and collaboration with cross-functional teams like marketing and customer success. This collaborative atmosphere encourages knowledge sharing and innovation, empowers you to explore new strategies, and enhances your skills, ensuring you stay at the forefront of industry developments.

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What is the compensation structure for the Global Account Executive role at Outreach?

The compensation for the Global Account Executive position at Outreach consists of an annual base salary supplemented by a variable component, which can range from $280,000 to $370,000. Additionally, you may receive incentive compensation, restricted stock units, and a range of benefits. Actual compensation is determined based on factors like your skills, qualifications, and experience. We also have a structure that adjusts compensation based on location, ensuring fairness and equity for all employees.

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What kind of work environment can a Global Account Executive at Outreach expect?

Outreach prides itself on fostering a vibrant and inclusive work environment that encourages innovation and collaboration among its Global Account Executives. You can expect a flexible, fast-paced setting that values accountability and diversity, while also offering generous benefits, including medical coverage and a strong emphasis on work-life balance. With an array of employee resource groups and initiatives promoting inclusion, you'll find a supportive workplace that recognizes and values the contributions of every team member.

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Common Interview Questions for Global Account Executive
Can you describe your experience with managing global accounts in your previous roles?

When answering this question, focus on specific examples of account management where you've dealt with global clients. Highlight your ability to navigate different cultures, demonstrate how you effectively managed relationships and what strategies you employed to exceed their expectations. Use metrics to illustrate your success.

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How do you approach contract negotiations with C-level executives?

Discuss your negotiation strategies, emphasizing your preparation and adaptability. Refer to a specific instance where you successfully secured a deal through building trust and understanding the client’s needs, showcasing your skills in creating mutually beneficial agreements.

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What methods do you use to identify new client opportunities?

Explain your research techniques, such as analyzing industry trends and utilizing CRM systems to track potential leads. Provide an example where your proactive approach led to successful client acquisition, reflecting your strategic focus in identifying growth opportunities.

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How do you build and maintain relationships with key decision-makers?

Share your strategies for relationship building, including regular check-ins, personalized communication, and providing valuable insights tailored to their business needs. Highlight your success in maintaining long-term relationships that resulted in loyalty and upsells.

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What role does cross-functional collaboration play in your sales strategy?

Discuss the importance of teamwork in achieving sales objectives. Provide an example where you collaborated with marketing or customer success teams to create a coherent approach that significantly impacted the relationship with a client or the overall sales performance.

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How do you handle setbacks or missed revenue targets?

Describe your reflective approach when faced with challenges, emphasizing your willingness to learn from mistakes. Illustrate how you analyze what went wrong, develop contingency plans, and use them as stepping stones for improving future performance.

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What is your experience with sales automation tools and CRM systems?

Highlight your proficiency with various sales tools like Outreach.io or Salesforce. Discuss how you've utilized these tools not only for managing sales activities but also for improving overall efficiency and tracking performance metrics.

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How do you stay informed about market trends and competitor activity?

Explain your research strategies, such as following industry news feeds, participating in relevant webinars, and networking. Share a recent trend or insight you've gained that influenced your sales strategy.

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Describe a time when you had to adapt your sales approach due to cultural differences.

Provide a specific example where understanding cultural nuances was vital in closing a deal. Reflect on how this adaptability contributed to building rapport with the client and achieving successful outcomes.

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What motivates you as a Global Account Executive?

Discuss your passion for challenging sales environments and how you find motivation in achieving client success. Provide insights into your personal sales goals and the excitement you feel when meeting or exceeding targets.

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At Outreach, we're on a mission to change the way companies engage with their customers throughout their lifecycle. We understand how technology can change the game for revenue teams, driving innovation and efficient growth with every interactio...

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Full-time, remote
DATE POSTED
March 28, 2025

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