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Contract Analyst II

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. 

Owens & Minor teammate benefits include:

  • Medical, dental, and vision insurance, available on first working day

  • 401(k), eligibility after one year of service

  • Employee stock purchase plan

  • Tuition reimbursement

Supports customers by managing contract information, researching questions, and resolving complex pricing/rebate issues between the Corporate Contracts/Rebates department, vendors, customers, and the Owens & Minor (O&M) sales force. Informs customers of standard price change notification as well as communication and follow-up of expiring contracts. Maintains knowledge of the systems that support these activities and recommends changes to these systems. Works closely with Pricing and Margin Analysts on margin initiatives. Effectively works with all levels of sales and operational management and corporate management.

Responsibilities include:

  • Analyzes contract audit reports; reviews expiring contract communications from Corporate for possible errors or potential pricing/rebate issues; notifies Customers and Sales Reps as appropriate.  This may include running periodic price-book information for the customer. 
  • Analyzes and researches complex pricing and rebate issues; accountable for appropriate resolution of rebate denials; if customer/field documentation or involvement is necessary to support rebates claimed, communicates to management as necessary; problem resolution may involve direct communication with the customer and negotiation with vendors; determines appropriate action required and ensures the correct team takes the appropriate action
  • Proactively resolves replacements of expiring contracts and customer Group Purchasing Organization (GPO)/tier eligibility documentation that could not be resolved by the corporate team.
  • Reviews credit/rebill activity to correct overcharges and denied rebates; reviews and approves pass through credits due to contract pricing issues; loads “bill-only” contracts as necessary for credit/rebills; communicates with field Accounts Receivables (AR) to ensure they have information to apply credits to ensure customer does not receive duplicate credit.
  • Through specific customer knowledge and analysis, identifies potential margin opportunities; coordinates with Pricing and Margin team on margin initiatives as required.
  • Plans and implements contract pricing on new customer conversions and existing customer GPO conversions; leads project to compare pricing and track changes during these conversions and ensures that appropriate field and corporate resources are included in the project.
  • Analyzes pricing issues & processes resulting in short-pays and determining appropriate resolution; supports AR on complex pricing audits from customers and/or GPOs for specific customers. 
  • Communicates status of projects and significant issues to management.
  • Managing Price exceptions daily.

Experience:

  • Four-year university degree required; master’s degree preferred.
  • Broad knowledge of a discipline in finance or business administration
  • Five or more years of experience in contracts and/or pricing
  • Previous experience in a medical/surgical distribution or manufacturing business preferred.

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

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What You Should Know About Contract Analyst II, Owens & Minor

Join Owens & Minor as a Contract Analyst II and become an integral part of our mission to empower healthcare! This remote role allows you to leverage your expertise to support our customers while navigating the complexities of contract information and pricing resolutions. With over 350 facilities across the US, we pride ourselves on being a Fortune 500 company that puts our teammates and customers at the forefront of everything we do. As a Contract Analyst II, you'll play a key role in managing contract details, conducting thorough research, and resolving intriguing rebate issues. Your keen analytical skills will be essential as you audit contracts and communicate critical information regarding pricing changes to our sales force and valued customers. Dive into this role where collaboration with corporate pricing and operational management becomes second nature as you identify margin opportunities and lead important conversion projects. Your background in finance or business administration, alongside at least five years of experience in contract negotiations or pricing, will set you up for success here. We also offer amazing benefits including medical, dental, and vision insurance starting on your first day, a solid 401(k) plan, and opportunities for tuition reimbursement. If you’re passionate about healthcare and ready for your next career adventure, apply today and see how you can make a difference with Owens & Minor!

Frequently Asked Questions (FAQs) for Contract Analyst II Role at Owens & Minor
What are the main responsibilities of a Contract Analyst II at Owens & Minor?

The primary responsibilities of a Contract Analyst II at Owens & Minor include managing contract information, resolving pricing and rebate issues, and maintaining communication with corporate teams and sales representatives. This role involves auditing contracts, analyzing customer pricing concerns, and proactively resolving issues with expiring contracts and eligibility documentation.

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What qualifications do I need for the Contract Analyst II position at Owens & Minor?

To qualify for the Contract Analyst II position at Owens & Minor, a candidate must have at least a four-year university degree, preferably in finance or business administration, and five years of experience in contracts and pricing. Previous experience in a medical or surgical distribution or manufacturing business is preferred but not mandatory.

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How does Owens & Minor support its Contract Analyst II employees?

Owens & Minor supports its Contract Analyst II employees by providing comprehensive benefits such as medical, dental, and vision insurance from day one, a 401(k) plan after one year, and an employee stock purchase plan. Additionally, they offer tuition reimbursement to encourage professional development.

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What types of projects might a Contract Analyst II work on at Owens & Minor?

A Contract Analyst II at Owens & Minor will work on various projects, including leading conversions for new customer pricing and existing customer GPOs. They may also analyze pricing issues and support accounts receivables during complex pricing audits from customers or GPOs.

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What skills are essential for a successful Contract Analyst II at Owens & Minor?

Essential skills for a successful Contract Analyst II at Owens & Minor include strong analytical abilities, effective communication, problem-solving skills, and a good understanding of finance and business principles. The candidate should also be adept in collaborating with various teams to resolve issues efficiently.

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Common Interview Questions for Contract Analyst II
Can you describe your experience with contract analysis and its relevance for the Contract Analyst II position?

In your answer, focus on specific instances where you have analyzed contracts, dealt with pricing strategies, or resolved disputes related to contracts. Highlight how your experience aligns with the responsibilities outlined for the Contract Analyst II role at Owens & Minor.

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What methods do you use to ensure accurate pricing and rebate resolutions?

Discuss your analytical approach, including tools or software you use to track and manage contract pricing. Emphasize the importance of communication and documentation in achieving accurate outcomes, directly linking it back to the role at Owens & Minor.

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How would you manage a situation where a pricing issue arises from an expiring contract?

Explain your process for addressing such issues, detailing how you would communicate with sales teams, customers, and vendors to resolve the situation effectively. Emphasize your proactive approach in line with the Contract Analyst II responsibilities at Owens & Minor.

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What role does collaboration play in your approach as a Contract Analyst II?

Highlight your teamwork skills, mentioning how you've worked with pricing and margin analysts or other departments in previous roles. This aligns with Owens & Minor's emphasis on effective communication within their teams.

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Can you provide an example of a complex pricing issue you've resolved?

Share a specific scenario showcasing your analytical skills, attention to detail, and negotiation abilities. Make sure to illustrate how this experience makes you a fit for the Contract Analyst II position at Owens & Minor.

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How do you keep up-to-date with industry changes that might affect contract management?

Discuss your strategies for staying informed, such as continuous education, networking in professional groups, or following industry publications. This shows your commitment to staying relevant in your field, a quality desired by Owens & Minor.

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What do you consider the most challenging part of contract analysis?

Explanation of your perspective on challenges, such as ambiguities in contracts or tight deadlines, and how you navigate them effectively. Relate this back to the challenges expected in the Contract Analyst II role.

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How do you prioritize tasks when managing multiple contract analyses simultaneously?

Describe your organizational strategies, such as using project management tools or time management techniques to ensure that all important tasks are completed efficiently. Highlight how these skills will be beneficial in the Contract Analyst II role.

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If faced with a disagreement regarding a contract term with a vendor, how would you approach it?

Outline your strategy for resolving conflict through negotiation, emphasizing the importance of maintaining strong vendor relationships while advocating for your company's interests, reflecting the values at Owens & Minor.

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Why do you want to join Owens & Minor as a Contract Analyst II?

Articulate your interest in the company’s mission and how your values align with theirs. Highlight your desire to contribute to healthcare solutions, thereby reinforcing your enthusiasm for the opportunity to work at Owens & Minor.

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DATE POSTED
April 16, 2025

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