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QHSE Manager

Company Description

Our Pact Packaging division is pioneering a whole of product life cycle approach to sustainable packaging. Partnering with global brands to local dairy producers, we integrate supply chain efficiencies and sustainable practices into everything we design and manufacture.

Job Description

About this opportunity

We specialise in the manufacture and supply of rigid plastic and metal packaging servicing for the consumer and industrial sectors.

As Quality and Environmental Manager located at our Truganina site, you will ensure  the effectiveness and efficiency of the Quality & Environment Management System across the locations for the Industrial packaging  division. The QE Manager is responsible for monitoring and driving compliance to meet the required certification and PACT Group requirements. Working under the direction of the Operations Manager, this role addresses quality and environmental concerns while facilitating solutions that lead to zero harm with high levels of customer satisfaction and reduced plant costs.

Your key responsibilities will be to:

  • Ensure that the Quality Management System conforms to Customer, PACT, ISO 9001, HACCP and other certification, regulatory and legal requirements.
  • Report on the performance of the QMS including the need for improvement.
  • Conduct management review meetings and work closely with customers, employees and external contractors to ensure requirements are met.
  • Maintain quality standards, specifications and process control plans to facilitate the manufacture of packaging that meets customer expectations.
  • Ensure Quality assurance procedures are implemented throughout the process and audit for compliance.
  • Maintain the program for timely and accurate inspection/calibration of monitoring and measuring devices.
  • Lead the investigation of internal and external quality incidents and CAR’s, ensuring timely reporting, effectiveness of preventative actions and timely close out.
  • Ensure all relevant staff associated with manufacturing are trained in key quality activities and processes.
  • Mentor the team to continually improve the quality culture.
  • Ensure compliance with Workplace Health and Safety policies and procedures.
  • Identify opportunities to build relationships with internal staff, customers, certification bodies and suppliers to help achieve quality goals.
  • Identify changes to production specifications in accordance with best quality outcomes.

Your skills and experience

To be successful in this role, you’ll have:

  • Solid experience as a Quality Manager in a manufacturing environment.
  • Demonstrated experience in managing sites certified to at least one of the following standards. ISO9001, FSSC 22000, HACCP.
  • Demonstrated people leadership to drive quality improvements with a collaborative and enabling approach.
  • Demonstrated experience in leading Quality/Environmental incident investigation, RCCA and resolution management.
  • Strong troubleshooting and analytical skills.
  • Well developed written and verbal communication skills.
  • Ability to work independently, prioritise tasks and manage competing deadlines.
  • Driven and results orientated in line with company values.
  • Visible belief and proactive leadership in the PACT Safe and Quality culture.

 

Qualifications

  • Tertiary qualifications in Science, Manufacturing, Engineering or a minimum of 3 years Quality Management experience.
  • Possess accreditation or relevant experience in conducting internal audits.
  • HACCP/ Food Safety accreditation or relevant experience desirable

Possess HACCP/ Food Safety accreditation or relevant experience desirable

Additional Information

About us

Our vision is to lead the circular economy through packaging, reuse and recycling solutions. It’s a future-driven group commitment, designed to create lasting value.

We’re the largest plastics recycler in Australia and New Zealand and one of the region’s biggest user of recycled materials. We have 6,000+ team members, operate 110 manufacturing facilities across 15 countries, and our customers include some of the world’s largest brands that consumers know and trust.

As a global leader in circular and sustainable packaging solutions, we’ve committed to lead the circular economy through a $500 million investment plan. 

For us, it’s about finding new and better ways of doing things. Ways to grow business, to give back to the environment and to enrich people’s lives every day.

Our promise is to create a better and more prosperous world all round.

That’s our future Pact. Let’s lead the way together.

Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

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What You Should Know About QHSE Manager, Pact Group

Are you an experienced Quality and Environmental Manager looking to make a significant impact? At Pact Group in Melbourne, Australia, we are on a mission to revolutionize packaging with our sustainable practices and innovative solutions. As the QHSE Manager at our Truganina site, you'll be at the forefront of ensuring our Quality Management System (QMS) not only meets but exceeds customer and regulatory standards. You’ll play a crucial role in driving compliance with ISO 9001, HACCP, and other certifications while delivering exceptional customer satisfaction. Your day-to-day responsibilities will include reporting on the QMS performance, conducting management review meetings, and leading investigations into quality incidents while promoting a culture of zero harm. The position requires a seasoned professional with solid experience in a manufacturing environment, as well as demonstrated leadership in driving quality improvements. You'll have the opportunity to mentor a dedicated team, improve processes, and forge relationships with customers and certifying bodies. Your qualifications, including a background in science or engineering and accreditation in quality management, are crucial as we make strides towards a sustainable future. Join us at Pact Group and be part of a company that not only leads in the circular economy but also cherishes the environment. Let’s work together to create better packaging solutions for generations to come.

Frequently Asked Questions (FAQs) for QHSE Manager Role at Pact Group
What are the main responsibilities of a QHSE Manager at Pact Group?

The QHSE Manager at Pact Group in Melbourne is responsible for overseeing the Quality Management System (QMS) to ensure compliance with customer, ISO9001, HACCP, and other regulatory requirements. They lead internal and external incident investigations, conduct management reviews, and maintain quality standards throughout the manufacturing process, fostering a culture of safety and quality.

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What qualifications are needed to apply for the QHSE Manager position at Pact Group?

To qualify for the QHSE Manager role at Pact Group, candidates should have tertiary qualifications in Science, Manufacturing, or Engineering, along with a minimum of three years of Quality Management experience in a manufacturing environment. Additional accreditations in HACCP or Food Safety are desirable.

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How does Pact Group support the growth and development of its QHSE Manager?

Pact Group is dedicated to the professional development of its QHSE Manager through mentorship, training programs, and opportunities to lead quality improvement initiatives. The leadership culture encourages collaboration and empowers managers to drive success in quality and environmental practices.

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What experience is valuable for a QHSE Manager working at Pact Group?

Experience in managing quality systems certified to ISO9001, FSSC 22000, or HACCP is highly valuable for a QHSE Manager at Pact Group. Skills in incident investigation, root cause analysis, and strong analytical capabilities are essential to ensure effective quality management.

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What role does the QHSE Manager play in sustainability efforts at Pact Group?

The QHSE Manager at Pact Group plays a crucial role in the company’s sustainability initiatives by ensuring compliance with environmental regulations, leading quality assurance processes, and identifying opportunities for improvement that align with Pact's commitment to sustainable and circular packaging solutions.

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Common Interview Questions for QHSE Manager
How do you ensure compliance with quality standards in a manufacturing environment?

To ensure compliance, I prioritize establishing well-documented procedures aligned with ISO9001 and HACCP standards, conduct regular audits, and maintain a strong training program for all employees. Continuous monitoring and improvement processes help us quickly address any non-conformities.

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Can you describe your experience with incident investigation in quality management?

I have led multiple incident investigations by gathering data, conducting interviews, and utilizing root cause analysis techniques to identify underlying issues. My focus is on ensuring effective corrective and preventive actions are implemented promptly to prevent recurrence.

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What strategies would you implement to improve the quality culture within our team?

I would focus on open communication, regular feedback sessions, and workshops to engage the team in quality initiatives. By recognizing and rewarding quality contributions, I believe we can foster a positive environment that prioritizes quality and safety.

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Explain how you prioritize tasks in a fast-paced manufacturing setting.

I utilize a combination of risk assessment and stakeholder input to determine priorities. Key performance indicators help me focus on areas that drive the greatest impact while remaining flexible to adapt to changes as they arise.

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What is your approach to maintaining quality standards during rapid production changes?

I ensure that our quality management processes are adaptable, implementing quick-check protocols that allow for real-time assessments during production changes. Regular training helps the team stay informed about new standards and specifications.

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How do you handle conflicts related to quality standards with production teams?

I emphasize collaborative problem-solving, actively seeking to understand the production team's challenges. By addressing concerns transparently and working together to develop solutions, we can align our goals and enhance our quality outcomes.

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What metrics do you analyze to assess the quality management system's performance?

I analyze metrics such as defect rates, customer feedback, audit results, and training effectiveness. These indicators provide insight into our QMS performance and guide areas needing improvement.

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Describe a successful quality improvement initiative you have led.

I led an initiative to streamline our quality inspection process, which reduced inspection time by 30%, increased compliance rates, and enhanced customer satisfaction. We implemented new training methods and engagement strategies for the quality team during the rollout.

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How would you ensure continuous training and development for quality staff?

I would assess the current skills of the quality team and identify areas for development. Implementing a robust training program with regular workshops and certification pathways keeps our team engaged and skilled in the latest industry standards.

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In your opinion, what is the most critical quality standard for our operations?

While multiple standards are important, I believe that ISO9001 is critical, as it establishes the foundation for a comprehensive quality management system. Compliance not only supports regulatory requirements but also fosters customer trust and satisfaction.

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"Pact Group is committed to building the local circular economy and playing our part to deliver the 2025 National Packaging Targets. We applaud the key recommendations of Our Packaging Future, in particular increasing the inclusion rate of recycle...

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Full-time, on-site
DATE POSTED
April 2, 2025

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