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Channel Systems Engineer- Cortex - job 1 of 2

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

As a Palo Alto Networks National Channel Systems Engineer, you will be responsible for presenting the Palo Alto Networks Next Generation security platform and technology solutions to Palo Alto Networks’ most strategic and impactful channel partners.

As a National Channel SE, You represent the company as a technical advisor tasked with building excitement and support for the company with the partner’s sales and technical teams. You take ownership of the technical relationship with our channel partners to demo, train, enable, communicate with and continually engage technical partner team members by proactively managing and delivering technical content and building relationships either onsite, online, and via telephone. You will be tasked with specific recruitment, enablement, training and communication objectives aligned with the objectives of Palo Alto Networks. In the National SE role, you will primarily work with your CBM and partner leadership to create and execute on your business plan, leveraging the regional SEs and regional sales teams to help drive and facilitate that plan.

Your Impact

  • Ability to align partner needs and strategy with the value of Palo Alto Networks
  • Provide product demos on all aspects of the Palo Alto Networks Platform
  • Provide technical enablement and training to strategic/national partners
  • Strategically position Palo Alto Networks with other technologies sold by partners
  • Participate in partner business planning activities by supporting the development and execution of the partner technical business plan
  • Facilitate the planning and preparation of partner Sales Engineers (SEs) in achieving Palo Alto Networks and industry certifications
  • Oversee partner pre-sales activities, including competitive analysis, test plans, demos, proofs of concept, and RFPs
  • Cross-communicate Palo Alto Networks and partner value propositions, especially between partner and Palo Alto Networks field SEs
  • Understand and effectively present the Palo Alto Networks’ security platform
  • Create, execute, and review a technical readiness plan with the CBM/regional sales team, including measurable achievements to track progress
  • Provide localized technical training to partner’s pre-sales and post-sales technical resources
  • Support product/service training of the partner sales teams
  • Educate and promote the use of Palo Alto Networks support model and effective use of available resources
  • Collaborate with the CBM/regional sales team on the development and management of the channel partner business plan and mutual action plans
  • Understand and communicate the business advantages of a partnership with Palo Alto Networks
  • Develop a strong understanding of Palo Alto Networks’ channel partner objectives

Qualifications

Your Experience 

  • BSCS or equivalent or equivalent military experience required and 6+ years of experience as a Pre-Sales Systems Engineer or Solution Consultant or Sales Engineer or Systems Integrator
  • Pre-sales experience handling Commercial customers & partners
  • Techno-Commercial Pre-sales experience handling solutions around Network Security (NGFW, IPS/IDS, WAF, DNS security etc), Cloud Security (CNAP, CWPP, WAAS etc), Secops (EDR/XDR, SOAR, SIEM, Threat Management, SOC etc)
  • General understanding of local/national partner community, technology trends, and competitive landscape
  • Strong communication and listening skills, including effective delivery of presentations
  • Ability to write and speak clearly and precisely, and structure information logically for digestion
  • Ability to ask questions to clarify situations before acting or making decisions
  • An understanding of how to qualify partner needs to create accord
  • Flexible and adaptable self-starter with strong relationship-building skills
  • Intellectual curiosity, humility, accountability, and positive approach
  • Demonstrable experience with systems installation, configuration, and administration of routers/switches, UNIX/Linux and Windows-based systems (prior Active Directory/LDAP experience desirable)
  • Experience emphasizing L2-L4 Networking (L2 Switching architectures including Spanning Tree, IP routing including OSPF and BGP, L4 Load-balancing)
  • Industry knowledge of security and network product and technology trends
  • Experience selling, demonstrating, installing and/or solving network infrastructure security products
  • Experience selling network infrastructure based security appliances including, but not limited to - Firewalls, SSL/IPSec VPNs, Security Proxies and Caches
  • Practical experience working with routing and switching products that will be installed adjacent to our appliances
  • Strong communication and presentation skills, both written and verbal
  • Strong analytical skills, ability to analyze complex multivariate problems and use a systematic approach to gain quick resolution
  • German Skills C1 required 

Additional Information

The Team

As part of our Systems Engineering team, you’ll support the sales team with technical expertise and guidance when establishing trust with key clients. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our systems engineer team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex cyberthreats. As part of our Systems Engineering team, you’ll support the sales team with technical expertise and guidance when establishing trust with key clients. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our systems engineer team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredible complex cyberthreats. 

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Channel Systems Engineer- Cortex, Palo Alto Networks

Join Palo Alto Networks as a Channel Systems Engineer - Cortex in beautiful Vienna, Austria, and become a key player in shaping the future of cybersecurity! In this role, you’ll be excitingly involved in presenting our Next Generation security platform to our most impactful channel partners. You will not only serve as a trusted technical advisor but also build lasting relationships with sales and technical teams. Your responsibilities will include everything from conducting product demos and providing training sessions to strategically positioning our technologies and facilitating partner pre-sales activities. Here, at Palo Alto Networks, we believe every employee contributes to our collective success, and your unique skills will be fundamental in engaging our partners actively. Enjoy the challenge of technical enablement and communication while collaborating with your team to execute business plans that align with our goals. You'll thrive in an environment filled with innovation, ongoing learning, and respect for each individual's contributions. Join us and experience great benefits like our FLEXBenefits wellbeing spending account to support your health and personal interests. With your expertise and a passion for technology, you'll be instrumental in enhancing the security landscape for our clients and communities!

Frequently Asked Questions (FAQs) for Channel Systems Engineer- Cortex Role at Palo Alto Networks
What are the main responsibilities of a Channel Systems Engineer at Palo Alto Networks?

As a Channel Systems Engineer at Palo Alto Networks, your primary responsibilities will include presenting our Next Generation security platforms, providing technical enablement and training to strategic partners, and managing relationships with technical partner teams. You will also facilitate partner pre-sales activities including product demos, competitive analysis, and managing the technical business plan.

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What qualifications are required for the Channel Systems Engineer position at Palo Alto Networks?

To succeed as a Channel Systems Engineer at Palo Alto Networks, you should have a Bachelor's degree in Computer Science or a related field, along with at least 6 years of relevant experience in roles like Pre-Sales Systems Engineer or Solution Consultant. Also, strong communication skills, knowledge of cybersecurity technologies, and fluency in German (C1 level) are essential.

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How does Palo Alto Networks support professional development for Channel Systems Engineers?

Palo Alto Networks is committed to the continuous professional development of its employees. As a Channel Systems Engineer, you will have access to personalized learning opportunities, technical training sessions, and diverse programs aimed at enhancing your skills in cybersecurity and customer engagement, ensuring you stay ahead in this fast-evolving industry.

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What is the work environment like for Channel Systems Engineers at Palo Alto Networks?

The work environment at Palo Alto Networks is dynamic and inclusive, focused on collaboration and innovation. As a Channel Systems Engineer, you will be part of a team-driven culture where your insights and ideas matter. You will receive support from colleagues who are equally committed to achieving shared goals, making it an exciting place to work.

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What makes the Channel Systems Engineer role at Palo Alto Networks a unique opportunity?

The Channel Systems Engineer role at Palo Alto Networks offers a unique opportunity to influence the cybersecurity landscape significantly by working closely with strategic partners. You’ll be at the forefront of delivering cutting-edge security solutions, shaping technical strategies, and building lasting relationships in a fast-paced, innovative atmosphere focused on meaningful results.

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Common Interview Questions for Channel Systems Engineer- Cortex
Can you describe your experience with the Palo Alto Networks security platform?

Discuss specific experiences where you have utilized or demonstrated the Palo Alto Networks security platform, emphasizing your understanding of its capabilities and how you have helped clients leverage it to enhance their security posture.

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How do you approach technical training for partner teams?

Explain your methodology for delivering technical training, including assessing the team’s knowledge gaps, customizing the training content, and utilizing hands-on demos to ensure understanding and retention.

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What strategies would you use to build relationships with channel partners?

Share your strategies for relationship-building, such as regular communication, understanding their business goals, and providing ongoing support and resources to ensure they succeed with your products.

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How do you stay current with the latest trends in network security?

Highlight your commitment to continuous learning, mentioning specific resources such as industry publications, conferences, webinars, or online courses that you utilize to stay informed about emerging trends in network security.

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Describe a challenging technical problem you solved in a past role.

Narrate a specific instance where you encountered a technical challenge, the approach you took to analyze and resolve the problem, and the outcome that positively influenced your team or client.

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How important is competitive analysis when dealing with partners?

Discuss the importance of competitive analysis in understanding market positioning, how it enables you to articulate the unique value of your solutions to partners, and share a method you employ to deliver this analysis.

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What do you consider the key elements of a successful partner business plan?

Mention key elements like aligning business objectives, establishing clearly defined roles and responsibilities, measurable outcomes, and regular reviews to track progress and adapt to changes.

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How do you ensure effective communication between partner teams and your internal sales team?

Explain the strategies you use to facilitate communication, such as regular meetings, shared documentation, and utilizing collaboration tools to keep all parties updated and engaged.

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Can you give an example of a successful product demo you've conducted?

Provide a detailed account of a specific product demo you led, focusing on the context, objectives, engagement with attendees, and the positive response or results achieved afterward.

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What qualities make an effective systems engineer in a sales environment?

Discuss qualities such as technical expertise, strong communication skills, adaptability, and a consultative approach, emphasizing how these qualities help in building trust and delivering value to clients.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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Full-time, on-site
DATE POSTED
April 4, 2025

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