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Solutions Consultant ( Sales Engineer) - job 1 of 2

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

We’re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks.  And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together. 

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks.  As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer’s security transformation journey.  You will play a key role in defining technical solutions that secure a customer’s key business imperatives and ensuring value realization of their investment with Palo Alto Networks.  You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer’s cybersecurity partner of choice.

Your Impact

Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:

  • Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions
  • Your ability to position, demonstrate and create high level designs across the entire PANW portfolio based on customer business needs
  • Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
  • Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions
  • Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
  • Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities
  • Orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy
  • Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
  • Understanding the competitive landscape and effectively differentiating our leadership 
  • Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events
  • (OT) - Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap

Qualifications

Your Experience

  • 6+ years experience in pre-sales/sales engineering

  • Understanding of data networking and/or modern application design and cloud architectures

  • Experience in delivering cybersecurity solutions that solve technical challenges and influence new business initiatives is preferred

  • Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role; prior experience in a pre-sales role is ideal

  • Creating and delivering technical presentations, workshops, or technical validation engagements 

  • Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies

  • Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions

  • Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred

  • This is a field sales position where travel requirements may be required to support in person customer meetings, please discuss with the recruiter on the specifics for this position.

  • Proficient in English

Additional Information

The Team

Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire,and empower our potential clients in their journey to transform their security architectures.

You are empowered with unmatched systems and tools and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers’ cybersecurity partner of choice, protecting their digital way of life. 

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198000 - $273000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$235500 / YEARLY (est.)
min
max
$198000K
$273000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Solutions Consultant ( Sales Engineer) , Palo Alto Networks

Join Palo Alto Networks as a Solutions Consultant (Sales Engineer) in Charlotte, NC, and be part of a dedicated team that’s passionate about transforming the cybersecurity landscape. In this role, you'll leverage your expertise to guide customers on their security transformation journeys and help them fully realize their investment in our innovative solutions. As a Solutions Consultant, you’ll be more than just a technical advisor; you’ll be a trusted partner who understands the nuances of each client’s environment, providing strategic solutions tailored to their unique needs. Your enthusiasm for technology and solutions will shine as you engage directly with customers, demonstrating how our comprehensive portfolio can secure their business operations while addressing complex challenges. Not only will you work alongside various teams to ensure successful implementations, but you’ll also have the opportunity to influence and educate stakeholders through interactive workshops and presentations. At Palo Alto Networks, we believe in continuous learning and collaboration, providing you with the resources and support to further develop your skills in a dynamic and inclusive environment. If you thrive in a fast-paced, innovative atmosphere and are excited about making a tangible impact in the cybersecurity realm, then this is the perfect opportunity for you. Let's shape the future of cybersecurity together and create a safer digital world.

Frequently Asked Questions (FAQs) for Solutions Consultant ( Sales Engineer) Role at Palo Alto Networks
What are the responsibilities of a Solutions Consultant (Sales Engineer) at Palo Alto Networks?

As a Solutions Consultant (Sales Engineer) at Palo Alto Networks, your primary responsibilities include providing technical expertise to customers throughout their security transformation journey. This involves developing strategic account plans that address customer needs, presenting customized technical solutions, and working closely with various internal teams to ensure effective implementation and adoption of solutions. You'll also engage in discovery meetings to understand the critical technical and operational imperatives of your clients and conduct technical validations to assure customers of a successful transition.

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What qualifications are needed for the Solutions Consultant role at Palo Alto Networks?

To qualify for the Solutions Consultant (Sales Engineer) role at Palo Alto Networks, candidates should have a minimum of 6 years of experience in pre-sales or sales engineering and a strong understanding of cybersecurity solutions and modern application designs. Experience in delivering complex solutions and engaging with multiple stakeholders is preferred. Additionally, proficiency in creating impactful technical presentations and fostering relationships with key decision-makers is essential for success in this role.

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How does a Solutions Consultant contribute to customer success at Palo Alto Networks?

A Solutions Consultant (Sales Engineer) plays a crucial role in driving customer success by aligning technical solutions with the customers’ business objectives. You will leverage your knowledge to guide clients through their security challenges, ensuring that they fully understand and maximize the value of Palo Alto Networks’ offerings. By conducting thorough discovery sessions and closely collaborating with internal teams, you can provide a seamless experience that lays the groundwork for long-term partnerships and ongoing customer engagement.

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What skills are essential for a successful Solutions Consultant at Palo Alto Networks?

Essential skills for a successful Solutions Consultant (Sales Engineer) at Palo Alto Networks include excellent communication skills, strong technical acumen, and the ability to influence and engage stakeholders effectively. The role also requires curiosity and problem-solving abilities to address complex security issues while collaborating with diverse teams. Technical expertise in areas like network security, cloud solutions, and SASE is important to provide comprehensive solutions tailored to each client’s needs.

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What is the work culture like for Solutions Consultants at Palo Alto Networks?

The work culture for Solutions Consultants at Palo Alto Networks is one that fosters innovation, collaboration, and continuous learning. Employees are empowered to think creatively and push the boundaries of traditional cybersecurity approaches. The FLEXWORK model allows for a personalized approach to work-life balance, promoting an environment where every team member feels valued and included. This supportive culture enables Solutions Consultants to thrive in their roles while contributing to both their personal growth and the company’s mission.

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Common Interview Questions for Solutions Consultant ( Sales Engineer)
Can you explain your experience with cybersecurity solutions?

When answering this question, it’s essential to highlight your specific experiences with various cybersecurity solutions you've worked with, including any projects that demonstrate your ability to solve technical challenges. Tailor your response to include details like the types of technologies used, any notable achievements, and how your contributions led to a successful outcome for the customer.

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How do you approach understanding a client’s specific security needs?

Demonstrate your approach by discussing methods you use to conduct discovery sessions with customers. Emphasize the importance of asking the right questions, actively listening to their concerns, and assessing their existing security infrastructure to tailor solutions that meet their unique business imperatives.

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Describe a time when you had to influence a key stakeholder.

Use the STAR method (Situation, Task, Action, Result) to provide a structured response. Detail the context, the stakeholder you needed to influence, the actions you took to present your case, and the positive outcome that resulted from your efforts. Highlight the communication and persuasion skills used in the process.

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What is your experience with cross-functional collaboration?

Share examples of projects where you worked alongside different teams, such as Engineering, Sales, and Customer Support. Discuss how collaboration improved the project's outcome and how you managed communications and expectations across those functions to achieve a common goal.

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How do you handle objections from clients?

Explain your approach to handling objections by remaining calm, listening to the client's concerns, and responding with facts that address their apprehensions. Provide an example of a time when you successfully resolved an objection and turned it into a selling point for your proposed solution.

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What tools and methodologies do you use for technical validation?

Outline the specific tools and methodologies you employ during technical validations, such as proof of concepts, whiteboarding sessions, or customer workshops. Explain how these methods reinforce the technical capabilities of your solutions and ensure client buy-in.

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How would you stay updated on the latest cybersecurity trends?

Discuss the various resources you utilize to remain informed about the cybersecurity landscape, including industry publications, webinars, conferences, and participation in professional organizations. Emphasize your commitment to continuous learning and professional growth in this ever-evolving field.

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Can you provide an example of a successful implementation you led?

Sharing a specific implementation project, highlight your role, the challenges faced, and how you overcame them to deliver a successful outcome. Focus on collaboration with teams and how you ensured that the customer was satisfied with the solution's effective deployment.

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What strategies do you use to meet your sales quotas?

Detail your strategic approach to sales, including the steps you take to identify potential leads, nurture relationships, and tailor solutions to meet their needs. Provide metrics or examples that showcase how your strategies have successfully helped achieve or exceed sales goals in previous roles.

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Why do you want to work for Palo Alto Networks as a Solutions Consultant?

Craft a response that incorporates your admiration for Palo Alto Networks' commitment to innovation and their mission to be a cybersecurity partner of choice. Share personal motivations regarding how this role aligns with your career goals, and how you are excited to contribute to their mission.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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Full-time, on-site
DATE POSTED
March 22, 2025

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