Field Service Technician

As a Field Service Technician at Path Robotics, you will be responsible for operating and maintaining advanced robotic welding systems, conducting preventive maintenance, troubleshooting equipment, managing parts inventory, and ensuring optimal cell performance. This role includes working on-site with customers to integrate cutting-edge technology into their manufacturing processes.

To qualify for the Field Service Technician role at Path Robotics, candidates should have technical training or relevant certifications, along with hands-on experience in mechanical and electrical systems. An Associate degree in Engineering Tech or equivalent industry experience is preferred, although welding certifications are desirable but not mandatory.

Successful Field Service Technicians at Path Robotics need strong problem-solving skills, experience with robotic systems, and a detail-oriented mindset when handling small components. Familiarity with programming languages and a willingness to learn about autonomous welding systems are also important for adapting to our advanced technology.

The Field Service Technician position at Path Robotics involves significant travel, with approximately 75% of your time spent onsite at customer locations. This travel is essential for providing on-the-ground support and integrating our robotic systems within diverse manufacturing environments.

Path Robotics provides a comprehensive benefits package for its Field Service Technicians, including free daily lunches, flexible PTO, medical, dental, and vision insurance with potential 100% coverage, generous parental leave, and a 401(k) plan through Empower. This is a place where you can grow your career while enjoying a supportive workplace.

To ensure precision in robotic welding systems, I focus on understanding the system's kinematics and regularly monitor the performance through data analysis. I also perform routine inspections and maintenance checks to address potential issues before they affect output.

My troubleshooting experience with automation equipment involves diagnosing issues systematically, relying on my knowledge of mechanical and electrical systems, and utilizing analytical skills to identify root causes efficiently. I also work collaboratively with engineering teams to resolve any complex issues.

I have hands-on experience with robotic vision systems and can effectively utilize them to monitor welding quality and performance. This includes programming and adjusting the systems for variability in the production environment while ensuring quality control.

I manage inventory by implementing organized tracking systems, ensuring all parts and assemblies are logged accurately. I also regularly conduct physical counts and reconcile them with inventory records to maintain accurate stock levels.

In a previous role, we faced a sudden breakdown of a key robotic system during production. I quickly assessed the situation, collaborated with team members for a multi-faceted troubleshooting approach, and successfully executed a repair that minimized downtime significantly.

I am comfortable using several programming languages related to robotics, including Python for scripting and basic command programming for robotic systems. I ensure I stay updated with the latest technologies to enhance my programming skills.

I stay current with trends and advancements in robotics through continuous learning. I actively seek training opportunities, attend workshops, and engage with professional communities to stay informed of the latest developments in robotic technology.

Communication is crucial as a Field Service Technician. I regularly interface with customers to understand their needs and concerns while working closely with the engineering team to communicate technical issues effectively, ensuring all stakeholders are informed throughout the process.

I prioritize tasks by evaluating the urgency and impact on overall project timelines. I use project management tools to keep track of deadlines, ensuring that high-priority tasks are addressed first while remaining flexible to adjust as necessary.

I'm motivated by the innovative nature of robotics and the potential it holds to transform industries. The challenge of solving complex problems and the opportunity to contribute to advancements that improve efficiency is incredibly rewarding for me.