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Job details

Control & Reporting Asst Analyst


Responsibilities

  • Ensure the collection of payments in a timely manner (daily collection) (mail, bank files ...)
  • Book and clear payments by type (checks, drafts ...) and considering due dates in priority
  •  Collect information relating to customer deductions allowing a quick resolution of the file for yourself and / or other related departments
  •  Codify disputes to direct them to the appropriate internal contacts within CBS team
  • Collect customer receivables via preventive dunning at the beginning of the month and one-off curative dunning (telephone, fax, e-mail or mail), escalate and request the action of the Key Account Managers if needed.
  • Acquire knowledge of the customers and the distribution channel assigned to you (contacts, operation...)
  •  Obtain the resolution of disputes in collaboration with the Sales Administration and Rebates Clerk and recover the amounts receivable.
  • Provide all the necessary elements to unblock orders (emails, transfer notices, written reminders, and ...)
  • Daily follow up of the aging balance to detect late payments and set up an action plan if necessary :
  • Synthesize customer data via Excel by highlighting certain criteria (due date, delay, type of payments, etc.) according to the request.
  • Understand the clearing discrepancies between PEP and customer accounts (details of deductions and understanding of the method applied by the client)
  •  Be able to explain them to the customer
  • Respect of PepsiCo's internal procedures (clearing, write-off, etc.)
  •  Collaborate effectively with outsourced IBM teams on all related activities (assignment of transfers to be processed, tracking booking, balance tracking).

Qualifications

  • Advanced Excel knowledge
  • SAP
  • Fluency in French
  • Be logical, rigorous
  • Love teamwork
  • Adapt to the needs of external and internal customers
  • Very good interpersonal skills
  • Customer Satisfaction Oriented
  • 0 to 1 year of experience in a client accountant position
  • Level BEP to BTS in accounting Degreed +2/3
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Average salary estimate

$50000 / YEARLY (est.)
min
max
$45000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Control & Reporting Asst Analyst, PepsiCo

If you're looking for an exciting opportunity to dive into the world of finance and customer relations, consider the Control & Reporting Assistant Analyst role at PepsiCo in Cairo, New York. In this position, you'll be at the forefront of ensuring that payments are collected in a timely manner, highlighting the importance of accuracy and attention to detail. Your daily activities will range from booking payments by type—whether checks, drafts, or others—to handling customer deductions with finesse. You’ll engage with various teams and utilize your excellent Excel skills to analyze data, helping to resolve any disputes or discrepancies efficiently. This role is all about collaboration, so being a natural team player will surely benefit your journey with PepsiCo. You’ll also be responsible for the follow-up on aging balances to catch any late payments proactively. With fluency in French as a preferred asset, you'll have the chance to communicate effectively with a diverse clientele. Whether you're reaching out with preventive dunning or synthesizing customer data, every day will be packed with opportunities to make a significant impact. If you're ready to launch your career path in a dynamic environment where customer satisfaction is a top priority, this is the place for you. Come be a part of a team that values your skills and contributions, while offering a supportive atmosphere for professional growth.

Frequently Asked Questions (FAQs) for Control & Reporting Asst Analyst Role at PepsiCo
What are the key responsibilities of the Control & Reporting Assistant Analyst position at PepsiCo?

The Control & Reporting Assistant Analyst at PepsiCo is responsible for ensuring timely collection of payments, booking and clearing different types of payments, and resolving customer disputes efficiently. You will be pivotal in collaborating with teams to synthesize customer data and engage in effective teamwork to bolster customer satisfaction.

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What qualifications are required for the Control & Reporting Assistant Analyst role at PepsiCo?

To qualify for the Control & Reporting Assistant Analyst position at PepsiCo, candidates should have advanced Excel skills and familiarity with SAP. Fluency in French is preferred, along with 0 to 1 year of experience in a client accountant role and a relevant educational background, typically at the BEP to BTS level in accounting.

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How does the Control & Reporting Assistant Analyst contribute to customer satisfaction at PepsiCo?

The Control & Reporting Assistant Analyst plays a crucial role in ensuring customer satisfaction by effectively managing timely payments, addressing customer inquiries and disputes successfully, and collaborating with various teams to unblock orders. This proactive approach results in a more positive customer experience.

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What skills are important for a Control & Reporting Assistant Analyst at PepsiCo?

Important skills for the Control & Reporting Assistant Analyst position include advanced Excel proficiency, logical thinking, excellent interpersonal skills, and the ability to adapt to the needs of both external and internal customers. Being a team-oriented individual is also crucial in this collaborative working environment.

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What tools and systems will I be using as a Control & Reporting Assistant Analyst at PepsiCo?

In the Control & Reporting Assistant Analyst role at PepsiCo, you will predominantly use advanced Excel for data synthesis and analysis, along with SAP for payment processing and customer account management. Familiarity with these tools will be essential to performing your duties effectively.

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Common Interview Questions for Control & Reporting Asst Analyst
Can you describe your experience with Excel and how it relates to the Control & Reporting Assistant Analyst role?

When answering this question, highlight specific tasks you've accomplished using Excel, such as data analysis or creating reports. Emphasize how these skills will enable you to synthesize customer data effectively in the Control & Reporting Assistant Analyst role.

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How would you handle a situation where a customer disputes a payment?

Detail your approach to resolving disputes calmly and efficiently. You could describe steps such as gathering relevant documentation, communicating transparently with the customer, and collaborating with internal teams to find a solution, showcasing your customer service orientation.

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What do you know about PepsiCo's internal procedures regarding payment processing?

It's important to have a basic understanding of payment processing. Mention that you’re eager to learn about specific processes at PepsiCo and that you value compliance with internal regulations, which are vital for the Control & Reporting Assistant Analyst position.

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How do you prioritize tasks in a busy work environment?

Discuss your organizational skills and methods, like creating lists or using digital tools, to prioritize tasks based on deadlines and importance. Mention how this approach is crucial in fulfilling the responsibilities of the Control & Reporting Assistant Analyst.

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Why do you think teamwork is essential for the Control & Reporting Assistant Analyst position?

Highlight that teamwork fosters collaboration and effective problem-solving, especially when dealing with customer payments and disputes. Describing past experiences where teamwork led to successful outcomes can strengthen your answer.

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What challenges do you expect to face as a Control & Reporting Assistant Analyst, and how would you overcome them?

Mention potential challenges like managing tight deadlines or complex customer inquiries. Express your readiness to tackle these challenges by being proactive, maintaining clear communication, and seeking guidance when needed.

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How do you ensure accuracy in your work?

Describe your attention to detail and systematic checking processes you use to ensure accuracy, whether it be through double-checking figures or employing software tools designed for error-checking, particularly relevant in the Control & Reporting Assistant Analyst role.

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In your opinion, what role does customer feedback play in this position?

Explain that customer feedback is vital for understanding their needs and improving services. It directly impacts performance and customer satisfaction, which is crucial in the role of a Control & Reporting Assistant Analyst at PepsiCo.

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How would you approach a situation where you need to work with outsourced teams?

Share your strategy for communication and aligning priorities with outsourced teams, emphasizing collaboration and clarity in tasks, which is essential in the Control & Reporting Assistant Analyst role.

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What motivates you to succeed in the Control & Reporting Assistant Analyst role?

It’s beneficial to mention your passion for finance and customer interactions, along with your desire to continuously learn and contribute positively to the PepsiCo team, showcasing your eagerness for the Control & Reporting Assistant Analyst position.

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Full-time, on-site
DATE POSTED
April 10, 2025

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