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Telehealth Physician (Ontario)

What we're looking for

We are Phoenix, a mission-driven digital healthcare platform for men. We are looking for an innovative part-time physician who lives in the province of Ontario and specializes in Family Medicine. We’re setting the bar for asynchronous telemedicine which works better for patients, and physicians alike.

Each consultation begins with the patient providing a comprehensive medical history through our intelligent and graded online treatment platform. You will review the patient’s treatment requests and determine if the visitor is an appropriate candidate for telemedicine. If the patient qualifies for treatment, you will provide the corresponding prescription. If you need any additional information for treatment, you can follow up with the patient via our secure messaging platform. If we are unable to treat a patient, we will automatically refer them to the nearest health centre.

Phoenix currently specializes in treating common men’s health conditions, specifically erectile dysfunction, hair loss, and weight loss.

Qualifications

  • You have excellent communication skills

  • You are technologically savvy

  • You have the ability to respond to patients quickly

  • You are a resident of Ontario and independently licensed member of the College of Physicians and Surgeons of Ontario

  • You care about men’s health and have a personal connection to the space

  • You are excited about innovations in digital health, and excited to work with a fast growing company

Perks of the Job

  • Self-scheduled: work from the comfort of your home and review treatment requests whenever you are available from your laptop, iPhone or iPad

  • CMPA covered: fully covered by your existing malpractice insurance. No additional coverage needed

  • Top-tier tech: We provide an intelligent platform built by software engineers with a passion for usability, design, and men's health

  • Private pay: Patients pay via credit card or insurance. You earn for every consultation on our telemedicine platform

  • Physicians are compensated on a per consultation basis. Each consultation takes under 5 minutes on average to complete

Why work at Phoenix?

  • Impact & autonomy. You’ll work directly with our founders who understand the ups-and-downs of the business and you'll have a real opportunity to shape the future at Phoenix

  • Rewarding Mission. We're delivering the best healthcare experience to Canadians across the country

  • Collaborative Culture. We are a small elite team in Downtown Toronto. We love the tight feedback loop of working together in the office. If you've missed that in-person office experience, and love sharing strongly held opinions of the best lunch spot nearby, this is the role for you

Phoenix is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Phoenix will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

Thank you for your interest in joining the Phoenix team! While we are lucky to attract a high level of interest in each of our roles, only candidates selected for an interview will be contacted.

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CEO of Phoenix
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Dezirae Keldare
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What You Should Know About Telehealth Physician (Ontario), Phoenix

At Phoenix, we're on a mission to revolutionize digital healthcare, and we're currently seeking a part-time Telehealth Physician who specializes in Family Medicine and resides in Ontario. Imagine working from the comfort of your home while playing a vital role in transforming how men access healthcare. As a Telehealth Physician, your day will begin with patients providing their medical histories through our intuitive online platform. Your expertise will guide you as you evaluate their treatment requests. If a patient qualifies for telemedicine, you'll provide the necessary prescriptions, ensuring each consultation is efficient—most taking under five minutes! You'll also have the opportunity to connect with patients directly through our secure messaging system, promoting a patient-centric healthcare experience. For those times when telemedicine isn't suitable, you'll be responsible for referring patients to local health centers. We pride ourselves on our commitment to treating common men's health conditions, like erectile dysfunction and hair loss. With a focus on innovation, you'll be working with top-tier technology designed specifically for usability and patient care. At Phoenix, we value your independence, offering flexible hours that allow you to schedule consultations whenever it suits you. We're not just offering a job; we're inviting you to be a part of an exciting and collaborative culture that values impact, autonomy, and a shared mission to improve men's health across Canada. Join us at Phoenix and make a meaningful difference in your community!

Frequently Asked Questions (FAQs) for Telehealth Physician (Ontario) Role at Phoenix
What are the responsibilities of a Telehealth Physician at Phoenix?

You’ll also need to refer patients to local health centers if telemedicine is not an option for them, ensuring they receive the care they need.

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What qualifications are needed for the Telehealth Physician role at Phoenix?

Experience in Family Medicine is preferred as the role primarily addresses common health conditions affecting men.

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How does the compensation structure work for Telehealth Physicians at Phoenix?

At Phoenix, Telehealth Physicians are compensated on a per consultation basis. Each consultation typically takes under five minutes, allowing for a potentially lucrative income while working flexible hours. Patients pay for services via credit card or insurance, ensuring a straightforward compensation model for physicians.

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Can you describe the flexibility of the Telehealth Physician role at Phoenix?

The Telehealth Physician role at Phoenix offers remarkable flexibility. Physicians can self-schedule consultations from their preferred locations, whether that's from home or on the go. This flexibility allows you to manage your time effectively while ensuring patients receive timely care, making it an ideal role for those who value work-life balance.

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What is the company culture like at Phoenix for Telehealth Physicians?

Phoenix fosters a collaborative culture that values feedback and teamwork. As a Telehealth Physician, you will work closely with the founders and a small elite team dedicated to delivering top-tier healthcare experiences. The culture emphasizes autonomy and innovation, and if you enjoy sharing ideas over lunch about the best spots in Toronto, you’ll feel right at home!

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Common Interview Questions for Telehealth Physician (Ontario)
How do you manage patient care and follow-up in a telehealth setting?

Managing patient care in a telehealth environment requires strong organizational skills and the ability to utilize digital tools efficiently. Talk about how you prioritize patient inquiries, utilize the messaging platform for follow-ups, and ensure that you provide timely and comprehensive care even remotely.

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Describe your experience with men's health issues.

In response to this question, focus on your experience in treating common men’s health conditions, such as erectile dysfunction or hair loss. Illustrate your understanding of these issues and how they impact patients’ lives, demonstrating your passion for men’s health throughout your career.

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What innovative practices do you believe could enhance telemedicine?

To answer this effectively, share your insights on technological advancements that could improve patient engagement, data management, or treatment accuracy in telehealth. Examples could include advanced video conferencing, artificial intelligence for symptom analysis, or improvements in patient education tools.

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How would you handle a situation where a patient presents with complex health issues?

Discuss your approach to evaluating a patient’s health concerns, determining their eligibility for telemedicine, and referring them to the appropriate healthcare services as needed. Emphasize the importance of thorough patient assessment and clear communication throughout the process.

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What strategies do you use to ensure you stay updated on medical best practices?

Demonstrate your commitment to continuous education by mentioning specific resources you consult, such as professional journals, conferences, or online courses. Highlight your proactive approach to staying informed about the latest developments in Family Medicine and telehealth.

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Can you explain how you handle patient confidentiality in a digital setting?

Discuss your understanding of patient confidentiality laws and the importance of maintaining privacy, especially in a digital context. Highlight your familiarity with secure messaging and record-keeping practices that comply with relevant regulations and best practices.

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What would you do if a patient was dissatisfied with their treatment?

Talk about your approach to addressing patient concerns, including listening to their feedback, assessing the situation objectively, and working collaboratively towards a solution. Emphasize your commitment to patient satisfaction and open communication at all times.

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How do you prioritize your tasks during the day?

Answer by discussing your methods for managing time effectively, such as creating daily task lists or utilizing digital tools for organization. Explain how you balance patient consultations, follow-ups, and ongoing learning while maintaining high-quality care.

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What motivates you to work in digital healthcare?

Share your passion for innovation and making healthcare more accessible. Discuss how telemedicine aligns with your values and how you believe it can bridge gaps in traditional healthcare, especially for underserved populations.

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How would you approach a new treatment request that you are unfamiliar with?

Indicate your willingness to research and seek peer advice when confronted with unfamiliar treatment requests. Emphasize your commitment to patient safety by ensuring that you gather sufficient information before making treatment decisions.

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Part-time, remote
DATE POSTED
April 16, 2025

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