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Sr. Business Resiliency Specialist, GSOC

About Pinterest:  

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more. 

We’re looking for an experienced Global Security Operations Center Program Manager to join a growing global physical security team who will play a critical role in keeping our employees safe and secure. You'll work directly with the Global Security + Safety team and cross-functional team members to support physical security operations enterprise wide. Ideal candidates are passionate about leadership, security operations, project management, customer service, and building a team. This position is based in San Francisco but will require domestic and international travel once or twice a quarter.

 

What you’ll do:

  • Manage and oversee the Global Security Operations Center (GSOC) program for HQ and international offices.
  • Manage vendor contracts staffing all Operations Centers across all contract lifestages, from setting requirements and selecting vendors to ongoing maintenance.
  • Build out and maintain a scalable Regional Security Operations Center program in tandem with managing a globally dispersed vendor workforce.
  • In partnership with the Protective Intelligence Lead, build out a GSOC Protective Intelligence capability, including monitoring for safety incidents affecting employees at offices and on business travel.
  • This role will be diverse in responsibilities from investigations, health and safety compliance, security risk management, travel safety, event security, security budgeting, crisis management and emergency response, and physical security system management to enforcing Pinterest’s security policies and regulations regionally.
  • Under the guidance of the Sr Director of Global Security + Safety, document and proliferate security protocols and guidelines for enterprise wide access control standards and policies, security guard operations and deployment, technical security solutions, safety, and emergency preparedness protocols and training for staff, liaison with individual offices’ local law enforcement, etc.
  • In partnership with the Environmental Health and Safety Senior Lead, develop and train staff on occupant emergency plans and incident response protocols. 
  • Work closely with the Security Systems and Technology Lead, Regional Security Managers, and the Global Design and Construction team to assist in the deployment of security systems and technology for new office builds. 
  • Partner effectively with Workplace teams as well as other Pinterest teams such as IT,  Legal, and HR. Maintain regular communications with a variety of stakeholders, to ensure that all concerned parties are well informed.

 

What we’re looking for:

  • 5+ years of experience managing GSOC operations, ideally in fast paced technology or creative office environments developing security/safety programs and incident response plans.
  • Experience in building out GSOC/RSOC/TOC programs
  • Experience in analyzing information using multiple external sources to identify and prevent potential threats or risks 
  • Knowledge of and comfort with global technical security monitoring systems 
  • Knowledge of Data Privacy and GDPR principles 
  • Experience of working with vendors and managing a contracted GSOC team
  • Experience in contract management and budget resolution
  • Excellent written and oral communication skills
  • Experience with G Suite applications
  • Willingness to travel approximately 25% of the time  
  • Bachelor’s degree in Political Science, a related field or equivalent experience

 

In-Office Requirement Statement

  • We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
  • This role will need to be in the office for in-person collaboration 1-2 times per quarter.

 

Relocation Statement:

  •  This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

 

#LI-LGC

#LI-HYBRID

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only
$97,104$199,920 USD

Our Commitment to Inclusion:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.
 

Average salary estimate

$148512 / YEARLY (est.)
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$97104K
$199920K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Business Resiliency Specialist, GSOC, Pinterest

At Pinterest, we’re on a mission to inspire people across the globe, and as a Sr. Business Resiliency Specialist, Global Security Operations Center (GSOC) based in beautiful San Francisco, CA, you’ll play a crucial role in safeguarding our employees and workplace. In this exciting position, you’ll be at the helm of managing our GSOC program, ensuring our physical security operations are as dynamic as our creative community. You’ll engage with cross-functional teams, tackle challenges in project management, and foster a culture of safety across our international offices. Your passion for leadership and security operations will shine as you oversee vendor management and build scalable security programs that keep our teams secure while they innovate. Notably, you’ll guide our approach to security incidents and develop emergency preparedness protocols to enhance our response strategies. With your expertise spanning over five years, ideally within fast-paced tech environments, you’ll have the opportunity to innovate and refine our security protocols in line with the latest data privacy principles. As a key liaison among various departments, from IT to HR, you’ll ensure all stakeholders stay informed and prepared. We’re excited to offer a role where growth, collaboration, and inspiration converge, inviting you to help us foster a positive and secure environment for all Pinners. Don’t miss the chance to be part of Pinterest’s journey in creating a life worth loving as we enhance our workplace safety and resilience together.

Frequently Asked Questions (FAQs) for Sr. Business Resiliency Specialist, GSOC Role at Pinterest
What are the primary responsibilities of the Sr. Business Resiliency Specialist at Pinterest?

The primary responsibilities of the Sr. Business Resiliency Specialist at Pinterest involve managing the Global Security Operations Center (GSOC) program, overseeing vendor contracts, developing incident response protocols, and ensuring health and safety compliance. You will work to build scalable security operations, monitor for safety incidents affecting employees, and collaborate closely with various teams to maintain effective communication and coordination around security matters.

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What qualifications are required for the Sr. Business Resiliency Specialist role at Pinterest?

Candidates for the Sr. Business Resiliency Specialist position at Pinterest should have at least 5 years of experience managing GSOC operations, preferably in technology or creative environments. A Bachelor's degree in Political Science or a related field is necessary, alongside strong project management skills, vendor management experience, and familiarity with global technical security monitoring systems and data privacy principles.

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What kind of experience does Pinterest look for in a Sr. Business Resiliency Specialist?

Pinterest seeks candidates with solid experience in developing security and safety programs, particularly those that involve incident response and crisis management. Proficiency in analyzing information to mitigate potential risks is essential, as is hands-on experience working with vendors to manage contracted GSOC teams effectively.

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Is travel required for the Sr. Business Resiliency Specialist role at Pinterest?

Yes, the Sr. Business Resiliency Specialist at Pinterest will require some travel, estimated at about 25% of the time. This travel may involve visiting different office locations domestically and internationally to enhance collaboration and oversee security operations.

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What tools and applications are used by the Sr. Business Resiliency Specialist at Pinterest?

The Sr. Business Resiliency Specialist will utilize G Suite applications extensively for communication and project management. Familiarity with security monitoring systems and analytical tools to assess risks is also beneficial for success in this role.

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Common Interview Questions for Sr. Business Resiliency Specialist, GSOC
How do you prioritize safety incidents in a high-pressure environment as a Sr. Business Resiliency Specialist?

Prioritizing safety incidents in a high-pressure environment involves assessing the potential risk to employees and organizational assets. Clearly identifying and categorizing the severity of incidents helps in allocating resources effectively. Demonstrating your approach during the interview by providing past examples can showcase your crisis management skills.

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Can you describe your experience with vendor management for GSOC operations?

When answering this question, highlight your past experiences in establishing vendor relationships, alongside setting requirements and standards for contract management. You might discuss specific challenges faced and how you successfully navigated through them, showcasing your negotiation and communication skills.

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What measures do you take to ensure compliance with data privacy and GDPR principles?

Discuss your familiarity with data privacy regulations and how you’ve enforced compliance measures in previous roles. Describe specific actions or protocols you've implemented, and emphasize your commitment to safeguarding sensitive information during operational processes.

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How do you build a positive security culture within an organization?

Building a positive security culture requires consistent communication, training, and awareness programs. Discuss your strategies for engaging employees at all levels, fostering an environment where safety is prioritized, and how you celebrate security successes within the teams.

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What security protocols have you found to be the most effective in a global workforce?

Effective security protocols often include clear incident response plans tailored to the unique risks of each region. Provide examples of how you’ve adapted protocols based on geographical insights, ensuring they resonate with the cultural context of each office while meeting universal safety standards.

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Can you give an example of how you handled a crisis situation at work?

In answering this question, provide a clear, concise narrative detailing the crisis, your immediate actions, and the outcome. Highlight your decision-making process and ability to collaborate with various teams, showcasing your leadership and problem-solving skills.

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How do you approach training staff on emergency response protocols?

Training staff on emergency response protocols should be comprehensive and engaging. Describe your methodologies for training, including simulations and feedback loops, to ensure all employees feel prepared and informed in case of an emergency.

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What steps do you take to stay informed about the latest security technologies?

Staying informed about the latest security technologies involves continuous education, networking with industry professionals, and following reputable security publications. You can mention any recent courses, conferences, or workshops that helped enhance your knowledge.

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How would you handle conflicting priorities from different stakeholders?

Effective stakeholder management requires listening to all parties and understanding their needs. Discuss your strategies for mediation and prioritization, focusing on maintaining transparency and fostering collaboration to reach consensus on security operations.

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What qualities do you think are essential for a successful Sr. Business Resiliency Specialist?

Successful Sr. Business Resiliency Specialists should possess strong analytical skills, excellent communication, and a customer-service orientation. They should also be adaptable, demonstrating leadership capabilities and a proactive approach to problem-solving in securing operational safety.

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Our mission is to bring everyone the inspiration to create a life they love.

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DATE POSTED
March 26, 2025

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