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Policy Manager

Plaid’s Public Policy team is part of the Policy, Privacy, Legal, and Compliance (PPLC) organization. We engage regularly in policy development, regulatory affairs, advocacy, and stakeholder engagement with key legislative, regulatory, and industry bodies to support Plaid’s mission of democratizing financial services.


Plaid’s Public Policy Manager will work closely with the Head of Policy advocating with government policymakers, consumer groups, trade associations, and think tanks to advocate for a robust, secure, and consumer friendly financial services ecosystem.  You will work closely with government policymakers, trade associations, think tanks, and other key stakeholders to ensure that consumers can use their financial data to access the products and services they need. This role will place you at the intersection of critical and evolving public policy issues, ranging from cybersecurity and privacy to data use and competition.


We are seeking a proactive, strategic thinker with a demonstrated ability to navigate complex political and regulatory dynamics. The ideal candidate is an exceptional communicator who can translate technical and business concepts into meaningful policy insights and vice versa. You will develop and maintain strong relationships with regulators, financial institutions, and trade organizations while identifying opportunities to advance Plaid’s business and policy goals.


Responsibilities:
  • Support the development of strong relationships with regulators, legislators and staff, consumer groups, trade associations, financial institutions, and other key stakeholders.
  • Participate in industry working groups related to consumer financial data sharing, security, and privacy, representing Plaid’s perspective and gathering insights.
  • Collaborate with colleagues across Legal, Privacy, Public Affairs, and Industry Relations to proactively align on policy priorities and drive cross-functional initiatives forward.
  • Conduct policy research and analysis to support regulatory engagement and advocacy, contributing to Plaid’s positioning on key issues.
  • Help manage projects within the Public Policy team, including coordination, planning, and supporting team development efforts.
  • Represent Plaid in select policy and industry forums, clearly communicating the company’s perspective and identifying opportunities to shape the dialogue.
  • Stay ahead of emerging policy trends, flagging potential risks and opportunities, and recommending strategies for external engagement or positioning.


Qualifications:
  • 6+ years of experience in federal policy, ideally with experience at the Consumer Financial Protection Bureau (CFPB), on Capitol Hill, with prudential regulators, or in a financial services trade association.
  • Proven ability to engage with relevant stakeholders, including those with center-right positions. 
  • Proven track record of success in advocacy and policy influence within the financial services sector.
  • Strong interpersonal and communication skills, with the ability to engage and build consensus among diverse stakeholders.
  • High-level analytical ability, capable of understanding complex technical and policy issues quickly and thoroughly.
  • Technical and product affinity, with the ability to bridge the gap between business strategy, technology, and policy.
  • Highly-adaptive, scrappy, positive, collaborative, outside-of-the-box thinkers.
  • Washington, D.C.-based preferred


$132,480 - $198,720 a year
The target base salary for this position ranges from $132,480/year to $198,720/year in Zone 2. The target base salary will vary based on the job's location. 

Our geographic zones are as follows:
Zone 1 - New York City and San Francisco Bay Area 
Zone 2 - Los Angeles, Seattle, Washington D.C.
Zone 3 - Austin, Boston, Denver, Houston, Portland, Sacramento, San Diego
Zone 4 - Raleigh-Durham and all other US cities

Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.


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What You Should Know About Policy Manager, Plaid

Are you ready to be a key player in shaping the future of financial services? Plaid is on the lookout for a passionate Policy Manager to join our dynamic Public Policy team in Washington, DC. In this role, you'll be at the forefront of policy development and advocacy, working closely with the Head of Policy to engage with government policymakers, consumer groups, and trade associations. Your mission? To create a customer-friendly financial services ecosystem by ensuring consumers can effectively use their financial data. You'll be diving into complex public policy issues that matter, from cybersecurity and privacy to data use and competition. Our ideal candidate is a proactive, strategic thinker with a knack for turning intricate technical and business concepts into relatable policy insights. You'll cultivate strong relationships with key stakeholders, including regulators and financial institutions, and actively participate in industry discussions that shape the dialogue surrounding consumer financial data sharing and privacy. If you have over 6 years of experience in federal policy, along with excellent communication skills and a passion for advocacy in the financial sector, we want to hear from you. Join us and help advance Plaid's mission to democratize financial services while developing your career in a supportive and innovative environment.

Frequently Asked Questions (FAQs) for Policy Manager Role at Plaid
What are the primary responsibilities of the Policy Manager at Plaid?

As a Policy Manager at Plaid, your primary responsibilities include developing relationships with key stakeholders like regulators and consumer groups, participating in industry working groups, conducting policy research, and representing Plaid’s interests in policy forums. You'll also collaborate with colleagues across different departments to align on policy priorities.

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What qualifications are needed for the Policy Manager role at Plaid?

To be considered for the Policy Manager position at Plaid, candidates should have over 6 years of experience in federal policy, preferably with experience at the Consumer Financial Protection Bureau (CFPB) or on Capitol Hill. Strong communication skills, the ability to engage diverse stakeholders, and analytical capability are essential.

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How does the Policy Manager at Plaid advocate for consumer-friendly financial services?

The Policy Manager at Plaid advocates for consumer-friendly financial services by engaging with government policymakers, participating in relevant industry forums, and conducting thorough research to support advocacy. You'll be instrumental in shaping discussions around topics such as data sharing and privacy.

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What skills are essential for success as a Policy Manager at Plaid?

Essential skills for success as a Policy Manager at Plaid include strong analytical abilities, effective communication, and the capability to engage and build consensus among diverse stakeholders. A deep understanding of financial services, technology, and policy is also crucial.

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What is the salary range for a Policy Manager at Plaid?

The salary for a Policy Manager at Plaid ranges from $132,480 to $198,720 annually, depending on various factors such as location, experience, and skills. Additionally, there are comprehensive benefits and potential equity compensation.

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Common Interview Questions for Policy Manager
Can you describe your experience with regulatory engagement?

In preparing for this question, emphasize your previous roles where you worked directly with regulatory bodies. Discuss specific instances where you successfully navigated complex political landscapes to advocate for policy changes.

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How do you stay informed about emerging policy trends?

Show your proactive approach by mentioning the resources you utilize, such as policy publications, networking events, and professional associations. Mention specific platforms or forums that keep you updated on trends relevant to the financial services sector.

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What strategies do you use to build consensus among stakeholders?

Illustrate your interpersonal skills by sharing examples of times you've successfully facilitated discussions among diverse groups. Highlight your ability to listen actively, understand differing viewpoints, and identify common goals.

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How do you handle conflicting interests when advocating for a policy?

Discuss your approach to conflict resolution, highlighting your ability to facilitate compromise through dialogue. Use examples where your negotiation skills helped achieve a balanced outcome that served all parties involved.

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Describe a time you conducted policy research. What was your process?

Walk the interviewer through the steps of your research process, from identifying the policy issue to gathering data and analyzing it. Mention any tools you used and how your findings influenced advocacy efforts.

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What do you consider the biggest challenge in public policy today?

To effectively answer this, share insights about current public policy challenges in the financial sector, such as data security concerns or increased regulation. Discuss your views on potential solutions or approaches to these challenges.

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How can technology and policy intersect in the financial sector?

Emphasize the importance of understanding both technology and policy. Discuss how technology can influence regulatory approaches and emphasize your ability to bridge the gap between technical teams and policymakers.

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What role do you think advocacy plays in shaping financial services?

Explain the crucial role advocacy plays in influencing regulations and creating an environment conducive to innovation. Provide examples of successful advocacy initiatives you've been involved in and their impacts on the sector.

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Can you give an example of a successful project you managed within a policy team?

Focus on a specific project that highlights your project management skills. Detail your role, the challenges you faced, how you coordinated efforts, and the successful outcomes of your work.

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What motivates you to work in public policy within the financial sector?

Reflect on your passion for facilitating access to financial services for consumers and your desire to contribute to a landscape where financial data is handled securely and effectively. Share personal anecdotes that illustrate your commitment.

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Plaid’s mission is to unlock financial freedom for everyone.

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DATE POSTED
April 11, 2025

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