Job details

Program Management Director

Get a free resume review

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Program Management Director within PNC's Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL or Dallas, TX. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

***PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.***

This role will focus on:

- Influencing changes to the way we work including embracing Agility and SAFe (Scaled Agile Framework)
- Ensuring Objectives and Key Results align to customer value and are achieved
· Oversees the facilitation and coordination of all assigned portfolios. No requirement for project size.
· Facilitates the development and approval process for strategic initiative governance for assigned portfolios.
· Oversees the development and review of analysis and reporting information related to key strategic portfolio milestones.
· Oversight and accountability for the portfolio budget while working to ensure success of the portfolio.
· Works across multi-disciplinary functions and oversees vender relationships to ensure success of the portfolio.

Job Description

Oversees program managers to ensure the execution of organizational programs in support of corporate strategy. No requirement for program size.
Evaluates and provides guidance during the general and detailed planning stages of organizational programs; develops strategies to ensure all projects within the program are cohesive and in line with organizational goals.
Oversight and reporting for the overall program budget while working to ensure success of the program.
Evaluates the implementation and effectiveness of the programs and recommends enhancements to programs based on results.
Leads and develops program management teams. Builds business relationships to ensure seamless delivery and a consistent experience across multiple distribution channels.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
Live the Values - Role models our values with transparency and courage.
Enable Change - Takes action to drive change and innovation that will transform our business.
Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Accountability, Client Counseling, Decision Making, Results-Oriented, Strategic Planning

Competencies

Accuracy and Attention to Detail, Analytical Thinking, Managing Multiple Priorities, Organizational Change Management, Organizational Leadership, Problem Solving, Program Management (M0260), Project Management

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Average salary estimate

$135000 / YEARLY (est.)

min

max

$120000K

$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Program Management Director, PNC

Are you ready to take your career to the next level? Join PNC as a Program Management Director in our vibrant Pittsburgh office! Here at PNC, we believe our people are our greatest asset, and as you step into this influential role, you’ll have the chance to lead initiatives that shape customer experiences across our organization. You’ll help us embrace Agility and the SAFe framework, aligning our Objectives and Key Results to directly enhance customer value. By overseeing various portfolios, you’ll facilitate strategic initiatives, manage budgets, and build essential relationships that span multiple disciplines. Your leadership will be crucial in guiding program managers, driving program success, and fostering a collaborative culture that maintains a top-notch delivery experience. If you’re passionate about customer satisfaction and can lead change with transparency and courage, PNC is the place for you. We're looking for someone with a wealth of experience—ideally, over eight years in a related field along with significant management experience. At PNC, you won't just develop programs; you'll develop the best teams while achieving remarkable results that contribute to our overall corporate strategy. With flexible working options and a comprehensive benefits package tailored to your needs, you'll find that PNC truly values and supports its employees. Embrace the opportunity to lead at PNC, where your expertise can make a lasting impact!

Frequently Asked Questions (FAQs) for Program Management Director Role at PNC

What are the key responsibilities of a Program Management Director at PNC?

As a Program Management Director at PNC, your primary responsibilities include overseeing program managers to ensure the successful execution of organizational programs, guiding strategic initiatives, and facilitating the development of program budgets. You'll also be essential in influencing operational practices and leading multi-disciplinary teams to achieve cohesive outcomes that support corporate objectives.