Receptionist / Dental Nurse , Leeds

As a Receptionist / Dental Nurse at Church View Dental Care in Leeds, your primary responsibilities will include managing the reception desk, greeting patients warmly, and assisting in their journey at the practice. You’ll also play a crucial role in the surgery, helping the dental team with procedures and ensuring patient comfort. Balancing these two roles will require a keen eye for organization and a focus on patient care.

To be considered for the Receptionist / Dental Nurse position at Church View Dental Care in Leeds, you'll need a valid certification or diploma in Dental Nursing and registration with the General Dental Council (GDC). Additionally, having a positive attitude, strong communication skills, and the ability to create a welcoming environment are essential attributes that we look for in candidates.

In the Receptionist / Dental Nurse role at Church View Dental Care in Leeds, you will be working a total of 32.50 hours per week, spread over four days. Your schedule will include Mondays and Tuesdays from 8:15 AM to 6 PM, Wednesdays from 7:45 AM to 5 PM, and Fridays from 7:45 AM to 3 PM, providing an excellent work-life balance.

As a Receptionist / Dental Nurse at Church View Dental Care, you will enjoy a competitive salary along with a comprehensive benefits package. This includes coverage for GDC, indemnity, and CPD costs, a bonus scheme based on practice performance, access to a Dental Academy for your career development, additional days off for special occasions, and a life assurance plan amongst other perks.

Church View Dental Care is dedicated to supporting the professional development of its Receptionist / Dental Nurse staff by providing access to our Dental Academy, which offers resources and training tailored to your ambitions. We encourage you to take ownership of your career path and provide opportunities for growth in a collaborative and inclusive environment.

Your answer should highlight previous roles you've held as a Dental Nurse, focusing on the specific duties you performed, the types of procedures you assisted with, and how you contributed to patient care. Give examples that show your capability and comfort level in a clinical setting.

Discuss your strategies for managing challenging situations with patients, such as using empathy, active listening, and effective communication to address their concerns, ensuring they feel valued and understood while maintaining professionalism throughout.

Emphasize your understanding of HIPAA regulations or similar confidentiality guidelines, and share your experience in recognizing the importance of privacy while handling patient records and conversations, both in-person and digitally.

Identify key qualities such as empathy, attention to detail, communication skills, and the ability to work well in a team. Provide examples of how you exemplify these traits in your work.

Select a specific instance where you were required to perform under pressure, detail the context of the situation, your approach to managing stress, and the successful outcomes. Highlight your problem-solving abilities and resilience.

Discuss strategies you use to maintain organization, such as utilizing scheduling tools, effectively prioritizing tasks, and maintaining a systematic filing system for patient records. Highlight any specific tools you're familiar with.

Share your personal motivations for wanting to provide high-quality care to patients, discussing specific experiences that have reaffirmed your commitment and how you ensure each patient feels comfortable and valued.

Talk about your receptiveness to feedback, providing examples of how you have implemented suggestions in the past to improve your performance and the overall patient experience.

Identify potential challenges such as managing time effectively between tasks or dealing with unexpected patient needs, and outline how you would address these challenges with proactive strategies.

Express your enthusiasm for the unique culture at Church View Dental Care in Leeds, mentioning aspects such as their commitment to patient care, teamwork, and professional development opportunities that resonate with your career goals.