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Operations Executive

What's the role about?

 

Operations Executive

 

Are you a strong collaborator and relationship builder?

Want a role where you can grow and develop?

 

Full-Time, Permanent 

Salary: £23,500 to £25,000 per annum + annual company bonus scheme

Working: 35 hours, Monday to Friday

Location: Hybrid role with 2 days per week in Powerforce Head Office 

 

Here at Powerforce we are on the lookout for our next Operations Executive to join our award-winning business! You’ll be serving as a main point of contact for our Nestle field team, providing vital administrative support. You’ll create collaborative relationships, ensuring that we have strong working relationships across our field and head office teams to deliver fantastic results and smooth operations for our customers. 

 

Why Powerforce?

We’re passionate about our people - they’re at the centre of everything we do. With ongoing training and development as well as reward and recognition, we’re invested in your success and want to make sure you are celebrated and are able to thrive in role. In fact, it’s one of the reasons we were awarded 5th in Great Place to Work’s large business category in 2025!  

We believe in doing business the right way, and value honesty, trust, and respect across our teams - you’ll have the autonomy to take ownership of your role, with support and collaboration from our teams to help you succeed! 

 

Key Responsibilities: 

  • Main point of contact for all questions and queries on a day-to-day basis between field and head office 
  • Organisation of collaborative team meetings, forums, and engaging team conferences 
  • Managing various email inboxes and dealing with requests in a timely manner 
  • Providing line managers and colleagues with regular updates  
  • Management of kit and point of sale, including coordination of deliveries and dispatches 
  • Maintaining company systems to ensure our field team have full access  
  • Produce and collate briefing and project materials to distribute to field team via mailouts, as well as internal reports for account team leads 
  • Keep the customer up to date with photos from activities using our internal activity management system 

 

What We’re Looking For: 

  • A proactive mindset and ability to adapt and handle changes efficiently and effectively 
  • Customer service orientation, providing excellent support to internal and external stakeholders  
  • Familiarity with administrative procedures 
  • Strong coordination and organisational skills 
  • Strong relationship building skills 

What will we offer you? 

  • Full training and ongoing support to enable you to fulfil your role to the best of your potential 
  • Various career progression opportunities throughout Powerforce and the wider Advantage Smollan business 
  • A fun working environment where performance and success are really rewarded 
  • 24 days annual leave (+ bank holidays) 
  • Other benefits include: Medicash, enhanced pension, life assurance, enhanced paternity, maternity & adoption leave + Perkbox and Taste Card! 

 

Are you our next investment?  Apply now!

 

 

Early applications are strongly encouraged as we reserve the right to pause or close this vacancy prior to the listed closing date.

 

More about us...

 

At Powerforce, our people and customers are at the heart of everything we do. We're dedicated to fostering a fantastic culture and creating an incredible workplace environment. Our ongoing success is a direct result of the outstanding results we consistently achieve and the deep, enduring relationships we've built with our valued customers.

At the core of our approach are our guiding values: Integrity, Growth Mindset, People-first, Accountability, Customer-centricity, and Teamwork. These principles drive us forward and shape our interactions every day. Powerforce is committed to providing talented and ambitious individuals with the opportunity to showcase their abilities in a competitive and dynamic marketplace.

We're proud to be widely recognised as a top agency in our industry! Our shelves are filled with FMBE awards (our industry awards), highlighting our commitment to delivering exceptional work for our clients. With Agency of the Year and Team of the Year titles under our belt, it's clear that our dedication shines through. But don't just take our word for it - see what our employees have to say on Glassdoor!

 

At Powerforce, creating a welcoming and inclusive workplace is our top priority. We strive to foster an environment where everyone feels safe and valued, allowing our colleagues to truly be themselves and thrive in their roles. While we acknowledge that we're not flawless, we're dedicated to continually enhancing our support for diversity within both our company and the communities we serve.

If you're seeking a company where you can be accepted for who you are, you've come to the right place. Join us today and become part of a team where individuality is celebrated! Apply now and let's start a journey together.

 

 

Average salary estimate

$29250 / YEARLY (est.)
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$28500K
$30000K

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What You Should Know About Operations Executive, Powerforce

Are you ready to embark on an exciting career journey as an Operations Executive with Powerforce in Berkshire-Reading? If you're a strong collaborator who thrives on building relationships, this is the role for you! At Powerforce, we’re passionate about our people, and we invest in your growth and development. As an Operations Executive, you'll be the key point of contact for our Nestle field team, providing vital administrative support that keeps everything running smoothly. Your organizational skills will shine as you manage team meetings, coordinate communications, and ensure field teams have access to essential resources. Plus, with our hybrid working model, you’ll enjoy flexibility in your work life, spending two days a week at our Powerforce Head Office. We value honesty, trust, and respect, and our commitment to our team members is proven through our accolades, including being ranked 5th in Great Place to Work’s large business category in 2025! If you have a proactive mindset and a knack for excellent customer service, you'll fit perfectly here. Join us at Powerforce, where individuality is celebrated, and let’s thrive in our roles together!

Frequently Asked Questions (FAQs) for Operations Executive Role at Powerforce
What are the daily responsibilities of the Operations Executive at Powerforce?

As an Operations Executive at Powerforce, your daily responsibilities will include serving as the main point of contact for all questions and queries between the field team and head office, organizing collaborative meetings and conferences, managing email correspondence, providing updates to line managers, coordinating kit and point-of-sale deliveries, and maintaining essential company systems for optimal access by field teams. Your proactive engagement will be key in ensuring smooth operations and exceptional support.

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What qualifications are important for an Operations Executive role in Powerforce?

To excel in the Operations Executive role at Powerforce, it is important to have a proactive mindset, strong organizational and coordination skills, and a solid background in customer service. Familiarity with administrative procedures and a passion for building relationships will also be key assets in this position, helping you to provide excellent support to both internal and external stakeholders.

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How can I develop my career as an Operations Executive at Powerforce?

At Powerforce, we are committed to your professional growth as an Operations Executive. We offer full training and ongoing support to ensure you feel confident in your role. Additionally, there are various career progression opportunities within Powerforce and the wider Advantage Smollan business, which can help you advance your career based on your performance and interests.

Join Rise to see the full answer
What benefits can I expect as an Operations Executive at Powerforce?

As an Operations Executive at Powerforce, you'll enjoy a comprehensive benefits package that includes a competitive salary, an annual bonus scheme, and 24 days of annual leave, plus bank holidays. Additional benefits encompass Medicash, enhanced pension plans, life assurance, enhanced parental leave, and access to Perkbox and Taste Card. We truly believe in rewarding and recognizing your contributions.

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What makes Powerforce a great place to work for an Operations Executive?

Powerforce stands out as a great place to work for an Operations Executive due to its people-first culture, values of integrity, teamwork, and accountability, as well as its commitment to diversity and inclusion. Our recognition as a top agency in the industry, along with our consistent success and employee satisfaction ratings, highlights why you should consider joining our fantastic team!

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Common Interview Questions for Operations Executive
What do you believe is the most important quality for an Operations Executive?

The most important quality for an Operations Executive is the ability to foster strong relationships and communication. Highlight how developing trust and effective dialogue with both field and head office teams can lead to streamlined processes and successful outcomes.

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Can you describe a situation where you successfully managed multiple priorities?

When asked about managing multiple priorities, share a specific example where you effectively balanced various tasks, perhaps utilizing organizational tools or methods, to showcase your ability to remain adaptable and effective under pressure.

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How do you handle conflicts or disagreements within a team?

Address handling conflicts by explaining your approach to open communication, seeking to understand different perspectives, and working collaboratively to find a resolution. Highlight the importance of maintaining a positive team environment.

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What strategies do you use for effective time management?

Discuss specific time management techniques you employ, such as prioritization frameworks or scheduling tools, and explain how they enable you to efficiently complete your responsibilities as an Operations Executive.

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Describe your experience with administrative procedures.

Provide concrete examples of your familiarity with administrative procedures, discussing any relevant software or systems you have used, and how your experience can contribute to the efficient operations at Powerforce.

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Why do you want to work for Powerforce?

Express your admiration for Powerforce's values, commitment to its people, and recognition in the industry. Discuss how these align with your own career goals and values, demonstrating your passion for joining the team.

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How do you ensure effective communication with other team members?

To ensure effective communication, share your methods of maintaining transparency and open dialogue, emphasizing the importance of regular check-ins and updates between teams, particularly between the field and head office.

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What role does customer service play in the role of Operations Executive?

Address the critical role customer service plays in the Operations Executive position by detailing how excellent support to both internal and external stakeholders fosters relationships and drives successful outcomes.

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How do you adapt to changes in a fast-paced environment?

Showcase your adaptability by discussing how you embrace change through a proactive mindset, illustrating a past experience where you successfully navigated shifts in priorities or tasks.

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What tools or software are you familiar with that can aid in your role as an Operations Executive?

Mention specific tools or software you have used for administrative tasks, communication, or project management, and how they contribute to effective operations as an Operations Executive, such as activity management systems or email management tools.

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Full-time, hybrid
DATE POSTED
April 8, 2025

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