About Prepared

Emergency centers, vital to our society, are often constrained by technology that dates back to the landline era. This presents a stark contrast to our current smartphone-centric, socially connected world. At Prepared, we bridge this gap with cutting-edge technology that harnesses the power of Artificial Intelligence to revolutionize how emergency calls are handled.  Our innovative technology is providing a suite of tools that significantly boost the capabilities of 911 dispatch centers and first responders. With our solutions implemented in over 800 cities across 48 states, we're positively impacting the lives of approximately 75 million people.

Backed by $27 million in Series B funding led by Andreessen Horowitz, we're scaling rapidly to become a core component of emergency calls nationwide, driving the future of emergency response toward a safer, more agile system.

Joining the Prepared team means more than just a new role. It's a chance to be at the forefront of impactful tech that significantly improves public safety and touches lives across the globe. At Prepared, you're not just part of a team; you're a key player in a larger mission to foster a safer, more interconnected world.

Position Overview

We’re hiring our first full-time HR Generalist—a foundational role with broad scope across employee experience, onboarding, compliance, benefits, and people operations. You’ll help shape our culture and build the HR infrastructure to support a fast-growing team. This role is ideal for someone who thrives in high-growth environments, brings structure to people challenges, and wants to make a direct, lasting impact on how we support and scale our team. You’ll work closely with our Operations team to streamline systems, improve lifecycle processes, and launch core HR programs as we grow.

What You’ll Do

• Own core HR operations, including onboarding, offboarding, employee changes, and compliance tracking.

• Support benefits administration, leave management, and employee inquiries with clarity and empathy.

• Maintain accurate employee records and ensure data integrity across systems (e.g., Rippling).

• Assist in the rollout of company-wide programs (e.g., performance reviews, engagement surveys).

• Partner with the People team on process documentation, policy updates, and internal communications.

• Contribute to a positive and inclusive employee experience through thoughtful, proactive HR support.

What Makes You a Great Fit

• 5+ years of HR generalist or people operations experience in a high-growth or remote-first environment.

• Proven success managing onboarding/offboarding and HRIS systems (Rippling experience a plus).

• Strong knowledge of multi-state labor compliance, employment policies, and HR documentation.

• Experience designing or running initiatives that drive engagement, retention, or internal communication.

• Exceptionally organized with sharp attention to detail and problem-solving skills.

• A calm, confident operator who can make independent decisions in a dynamic environment.

• Clear and inclusive communicator with a collaborative, team-first mindset.

Bonus

• Experience migrating from a PEO model

Pay Transparency

The base pay for this role is $115,000–$130,000 per year + company equity. You are also eligible for employee benefits, participation in Prepared’s unlimited vacation program.

Benefits

🌎 Remote-First Culture
🩺 Medical, Dental, and Vision Benefits
💸 401k + Free Financial Advisors with Betterment
📱Monthly Cell Phone Stipend
🏖️ Unlimited Time Off + 15 Observed Holidays
🚼 12 Weeks of Paid Parental Leave (birthing + non-birthing parents)
🚨 Visit a PSAP (911 Center)
🏢 WeWork Membership for All Employees
✈️ Annual Company Offsite
🔮 AI Tools like ChatGPT + NotionAI
🏠 $500 Work from Home Budget

Want to learn more about Prepared? Check out the links below.

• Prepared, which wants to ‘revolutionize’ emergency 911 calls, raises $27M

• NBC Today Show | 911 callers can now share video of emergencies with dispatchers

• The Verge | iPhones will soon be able to stream live video on 911 calls

At Prepared, we are committed to building a safer and more connected world, and we believe that fostering diversity, equity, and inclusion is essential to achieving this mission. We are a proud equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other protected characteristic. We actively seek to create an inclusive environment where diverse perspectives are valued and everyone has the opportunity to contribute meaningfully to our mission of improving public safety and emergency response for all communities.