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Staff Site Reliability Engineer

Primer is seeking a Staff Site Reliability Engineer to join their Infrastructure team, responsible for designing and maintaining fault-tolerant systems while collaborating with other teams to ensure high reliability and performance.

Skills

  • Production systems engineering
  • Linux systems administration
  • Observability tools
  • Microservices architectures
  • Programming (Python, Go)

Responsibilities

  • Design and architect solutions for continuous availability and scalability in production.
  • Define and review Service Level Indicators (SLIs) and Service Level Objectives (SLOs).
  • Develop tools and frameworks to streamline monitoring and incident response.
  • Participate in on-call rotations and lead incident responses.
  • Develop and maintain monitoring, logging, and alerting systems.

Benefits

  • Full medical, dental, and vision coverage
  • Fertility benefits
  • Mental health coverage
  • Gym membership
  • 401(k)
  • Remote work stipends
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$205000 / YEARLY (est.)
min
max
$180000K
$230000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff Site Reliability Engineer , Primer.ai

At Primer, we're on a mission to make the world a safer place through trusted decision-ready AI. As our Staff Site Reliability Engineer based in vibrant Washington, D.C., you will be an essential part of our Infrastructure team. Your role will focus on designing, building, and maintaining fault-tolerant systems that empower some of the world's most critical organizations. Collaborating closely with Product and Engineering teams, you will define and achieve service level objectives, enhance observability, and elevate our Engineering practices. Leveraging your deep expertise in observability, capacity planning, and automation, you'll play a pivotal role in sustaining our mission-critical operations while ensuring developers and customers enjoy a seamless experience. Your responsibilities will include architecting solutions for continuous availability, driving automation to streamline operations, managing incident responses, and developing best-in-class monitoring systems. Your technical skills will shine through as you implement best practices and work closely with cross-functional teams to deliver reliable solutions. If you're passionate about making an impact and thrive in a culture that values collaboration and innovation, we'd love to have you on board!

Frequently Asked Questions (FAQs) for Staff Site Reliability Engineer Role at Primer.ai
What are the main responsibilities of a Staff Site Reliability Engineer at Primer?

As a Staff Site Reliability Engineer at Primer, your primary responsibilities include designing and architecting solutions for continuous availability, defining Service Level Indicators (SLIs), and upholding reliability standards. You'll also develop automation tools and frameworks, manage incident responses, and ensure that our observability practices provide actionable insights into system health.

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What technical skills are required for the Staff Site Reliability Engineer position at Primer?

To excel as a Staff Site Reliability Engineer at Primer, candidates should possess over 10 years of experience in production systems engineering or similar roles. Proficiency in Linux systems administration, observability tools, Kubernetes, and CI/CD pipelines is essential. Familiarity with programming languages such as Python or Go, along with an understanding of cloud networking, is also important.

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What is the company culture like at Primer for the Staff Site Reliability Engineer role?

Primer fosters a collaborative and inclusive work culture where team members are encouraged to advocate for user needs. As a Staff Site Reliability Engineer, you will find a supportive environment that prioritizes a sustainable work pace, offering flexible vacation policies and wellness days to maintain a healthy work-life balance.

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How does Primer support the career growth of its Staff Site Reliability Engineers?

At Primer, we are committed to the professional development of our Staff Site Reliability Engineers. You'll have the opportunity to work on challenging projects, collaborate with talented cross-functional teams, and continuously improve your skills through hands-on experiences and mentorship within the organization.

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What types of projects will a Staff Site Reliability Engineer work on at Primer?

As a Staff Site Reliability Engineer at Primer, you will work on high-impact projects such as building and scaling fault-tolerant systems, enhancing monitoring and alerting systems, and implementing automation tools for incident management. These projects will play a critical role in improving the reliability and performance of our services.

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Common Interview Questions for Staff Site Reliability Engineer
Can you describe your experience with observability tools relevant to the Staff Site Reliability Engineer role?

In answering this question, provide specific examples of observability tools you have used, such as Datadog or Prometheus. Discuss how you implemented these tools to improve system monitoring, logging, or troubleshooting efforts.

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How do you approach incident management and postmortems?

When answering this question, outline your process for handling incidents, including how you prioritize response efforts, engage with affected teams, and conduct thorough postmortem reviews to identify root causes and lessons learned.

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What strategies do you use for automation in site reliability engineering?

Discuss specific tools and frameworks you have used to automate tasks such as monitoring or deployment processes. Provide examples that highlight the impact of these automations on project efficiency and reliability.

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Can you explain how you define Service Level Indicators (SLIs) and Service Level Objectives (SLOs)?

Explain your methodology for establishing SLIs and SLOs, including metrics you consider vital for monitoring service health and how you collaborate with teams to ensure these metrics align with business goals.

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Have you ever built a system using Kubernetes? Describe the process.

Share your experiences with Kubernetes, detailing the specific applications you deployed, the challenges you encountered, and how you overcame them to ensure high availability and scalability.

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What programming languages are you proficient in, and how have you applied them in your previous roles?

Mention the programming languages you know, such as Python or Go, and provide concrete examples of how you used these languages to develop automation scripts or tools that enhanced system reliability.

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How do you ensure security best practices while managing infrastructure?

Discuss your knowledge of encryption, secure coding, and compliance guidelines. Share examples of how you have implemented security measures in infrastructure to protect against vulnerabilities.

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What experience do you have with cloud technologies, particularly AWS?

Describe your familiarity with AWS services and how you have utilized them for tasks like cost optimization and capacity planning. Emphasize how this experience has contributed to operational efficiency.

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How would you handle performance issues in a production environment?

Discuss your troubleshooting approach for identifying performance bottlenecks, outlining the tools you would use and the steps you would take to diagnose and resolve such issues effectively.

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What do you believe is the future of site reliability engineering?

Share your views on emerging trends in site reliability engineering, such as increased automation, cloud-native architectures, or the use of AI technologies, and how these trends may shape the role of SRE in organizations.

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Primer is a machine learning company that uses natural language processing technologies to help their customers scale and optimize their intelligence workflows. Founded in 2015, Primer is headquartered in San Francisco, California.

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$180,000/yr - $230,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 7, 2025

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