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Senior Product Manager

An Introduction to Primer

The 21st century has witnessed remarkable expansion within the payments ecosystem with the introduction of new payment services, growth in cross-border commerce, and the development of multi-payment processor payment strategies.

The bottom line is that payment is no longer just another step in the purchasing funnel but a strategic asset that can drive business growth and innovation.

Enter Primer - the world's first unified payment infrastructure, empowering businesses worldwide to unleash their payment potential. By choosing our platform, merchants can take control over their payment stack, create unique commerce experiences, accelerate their roadmap and increase payment success.

Primer's enterprise-grade infrastructure, frameworks, and tooling allow merchants to unify their disparate payment solutions and services to build optimised payment flows tailored to their unique business needs with no code or additional complexity. We strive to make something complex incredibly simple and intuitive.

Our success so far has been reflected in the trust placed in us by category leaders such as Printify, NewLook, Voi, and Dabble, who are using Primer to transform their payments into a growth lever. Moreover, the world's top investors, including Accel, Balderton, Iconiq, and Tencent, have also invested in Primer's vision to rebuild payments and commerce from the ground up.

Join us in shaping the future of payments and commerce. Let's pave the way for a world where businesses can fully realise their payment potential.

What are we looking for?

  • A Senior Product Manager with deep domain knowledge in treasury, accounting, finance automation, and revenue operations, especially in areas like AR/AP and FX

  • Hands-on builder mentality to take a product from MVP to scale, owning the full product lifecycle in a high-impact, high-autonomy role

  • Strategic thinker and doer capable of defining and executing a multi-year product strategy in a high-potential area

  • End-to-end ownership of one of our two core product builds — you'll be the sole PM, shaping the roadmap, setting priorities, and driving delivery

  • Experience in early-stage product environments where ambiguity is embraced and customer feedback drives rapid iteration

  • Strong communicator and collaborator who can work with a domain-heavy team and bring clarity to complex product and technical decisions

  • Leadership potential - while this role is currently individual contributor and hands-on, there's room to grow into a team lead as the function scales

  • Prior experience in Integrations or Finance-related SaaS products is a huge plus, especially if you've worked in or adjacent to modern finance or accounting teams

    This position can be based ANYWHERE in Europe, working remotely 100% of the time

    Our Product & Engineering teams work fully remotely across Europe and operate within local timezones - if you are not based in Europe but would still like to apply please let us know in your application

    Unfortunately we are unable to offer VISA sponsorships or relocation packages at this time

    Our interview process

    • 30 minute call with a Talent Partner

    • 45 minute interview with the Hiring Manager

    • Take home task, followed by a 1 hr presentation

    • 60 minute final stage culture interview

What’s the culture like at Primer?

We’re building a culture where people can come and do their best work and enjoy it. We want our people to be proud of the impact that they have at Primer, and of the work that they are doing. You will be working with a team of people who are mission-driven, smart, and reflective, and who are invested in building exceptional products and delivering success for our merchants (and we also know how to have fun along the way).

We work remotely. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships with each other through great remote working practices and thoughtfully designed face-to-face time together. Our heads-together time comes in the form of workstations, our annual company retreat, and co-working space access worldwide.

Finally, let’s go ahead and say it. The work that we do is challenging. Startups are a challenge, building category defining products is a challenge. You should be prepared for a challenge at Primer. But, there’s a big difference between a challenge and a struggle. The key difference is that the right challenge comes with the right support structures, an acceptance that not everything always goes to plan, a collaborative environment, and a great team around you. It’s never a challenge that you will face alone.

Our benefits:

  • We are fully remote

  • Competitive share options

  • Uncapped holiday, with 25 days minimum to be taken

  • Co-working space access

  • Workations & company retreat

  • The best equipment for your role

  • £500 towards your home office setup

  • Generous learning budget

  • Medical insurance

  • A broad set of additional perks and benefits (depending on location)

Don’t meet every single requirement?

At Primer, we’re dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be the right candidate for this or other roles. Primer is committed to the equal treatment of all current and prospective employees, regardless of background or beliefs—see our diversity commitment statement for more details

Equity, diversity, inclusion and belonging policy

Primer adopts a zero-tolerance approach to discrimination.

We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

What You Should Know About Senior Product Manager, Primer.io

Join Primer as a Senior Product Manager and become part of a groundbreaking journey in redefining the payments ecosystem. At Primer, we believe payment is more than just a transactional step; it’s a strategic asset that enhances business growth. In this role, you will leverage your deep domain knowledge in treasury, finance automation, and revenue operations. As the sole Product Manager for one of our core product builds, you will take end-to-end ownership and help shape the roadmap while engaging closely with cross-functional teams. Your strategic thinking, hands-on approach and ability to work in early-stage product environments will be crucial as you guide our product from MVP to scaling it effectively while embracing customer feedback. You’ll find a collaborative space at Primer, where we promote an inclusive culture. Working remotely from anywhere in Europe allows you the flexibility to thrive while being part of a mission-driven team devoted to building exceptional products. If you’re ready to tackle complex challenges and grow as a leader in an exciting startup environment, Primer is the place for you. With competitive benefits, uncapped holidays, and opportunities for professional development, you will also enjoy a supportive culture that believes in creating innovative payment solutions. Are you ready to unleash your payment potential with us?

Frequently Asked Questions (FAQs) for Senior Product Manager Role at Primer.io
What qualifications do I need to be a Senior Product Manager at Primer?

To be a successful Senior Product Manager at Primer, candidates should possess deep domain knowledge in treasury, accounting, finance automation, and revenue operations, especially in areas such as AR/AP and FX. Strong communication and collaboration skills are essential for working with a domain-heavy team, alongside a hands-on builder mentality to take products from MVP to scale. Familiarity with finance-related SaaS products is also beneficial.

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What are the main responsibilities of a Senior Product Manager at Primer?

As a Senior Product Manager at Primer, your primary responsibilities include overseeing the product lifecycle from conception to delivery, defining and executing a multi-year strategic product roadmap, and driving product iterations based on customer feedback. You will also manage the end-to-end development of key product builds and ensure alignment with the overall company vision.

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How is the work culture at Primer for Senior Product Managers?

The culture at Primer is designed to support you in doing your best work while enjoying the process. The team is mission-driven, smart, and collaborative, with a focus on delivering exceptional products for our merchants. We emphasize great remote working practices and foster relationships through dedicated face-to-face interactions, ensuring a positive and supportive work atmosphere.

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What remote work options do I have as a Senior Product Manager at Primer?

Primer embraces a fully remote work model, allowing Senior Product Managers to work from anywhere in Europe. We are committed to providing the necessary support for home office setups and facilitating team collaborations without the need for proximity, ensuring that geographical boundaries do not restrict your ability to contribute effectively.

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What kind of professional development opportunities are available for Senior Product Managers at Primer?

At Primer, we offer a generous learning budget designed to support your professional development as a Senior Product Manager. This includes access to resources and learning materials relevant to your role and the opportunity for workations and company retreats, where you can engage with the team in meaningful ways while enhancing your skills.

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Common Interview Questions for Senior Product Manager
Can you describe how you would define a multi-year product strategy as a Senior Product Manager?

In defining a multi-year product strategy, I would begin by conducting a thorough market analysis to identify trends and opportunities. I would then engage with key stakeholders, including customers and team members, to gather insights. Based on this research, I would establish clear goals, prioritize features, and outline a roadmap that aligns with broader business objectives.

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How do you handle ambiguity in product development?

Handling ambiguity effectively involves a combination of strategic thinking and adaptability. I focus on gathering as much information as possible, leveraging customer feedback, and iterating rapidly. Creating prototypes and minimum viable products allows for testing ideas in the market early on, which helps clarify direction as we receive real-world insights.

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What strategies do you use for effective communication and collaboration with cross-functional teams?

To foster effective communication and collaboration, I establish regular check-ins and updates with cross-functional teams. I emphasize clarity in our goals and objectives by using collaborative tools and practices. Ensuring each team member is aligned and informed allows us to work cohesively and make informed decisions together.

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Describe your experience managing a product from MVP to scale.

My experience managing a product from MVP to scale typically starts with user feedback to iterate on the product features. I prioritize the most impactful improvements based on customer needs and market feedback, ensuring that every iteration adds significant value. Coordinating closely with development teams helps me track progress and adjust the strategy as necessary.

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What metrics do you consider crucial for assessing product success?

Key metrics I focus on include customer satisfaction and engagement rates, conversion rates, retention rates, and revenue growth attributed to the product. Evaluating these metrics not only helps in measuring success but also provides valuable insights for future product improvements and decision-making.

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How would you summarize your leadership style as a Senior Product Manager?

My leadership style is participative and supportive. I believe in empowering my team by encouraging input and collaboration, which fosters ownership of our projects. I strive to build a strong team culture by celebrating successes and learning from challenges, creating an environment where everyone feels motivated to contribute.

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How do you prioritize features for product development?

Prioritizing features requires balancing stakeholder feedback, market demand, and development resources. I often use frameworks like the MoSCoW method to categorize features based on must-haves, should-haves, could-haves, and won’t-haves. Engaging with the team to gauge technical feasibility also informs the prioritization process.

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What role does customer feedback play in your product management process?

Customer feedback is paramount in my product management process. I actively seek feedback through surveys, interviews, and usability testing at various stages of development. Analyzing this input allows me to make informed decisions and iterate on features that truly meet customer needs and expectations.

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How do you stay updated on industry trends relevant to product management?

I stay updated by regularly attending industry conferences, participating in webinars, and subscribing to key publications. Building a network of professionals in the field also helps in exchanging insights. Continuous learning through courses and certifications is integral to my commitment to staying at the forefront of product management trends.

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Have you worked with integrations in finance-related SaaS products? How did that impact your approach as a PM?

Yes, my experience with integrations in finance-related SaaS products has shaped my approach significantly. Understanding the technical complexities involved has made me prioritize seamless user experiences and robust support for end-users. My focus is on creating intuitive workflows that minimize user friction and maximize overall satisfaction.

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Primer is the word's first no-code automation platform for payments. We enable companies to consolidate their payments stack, and build end-to-end payment flows with a checkout developers love.

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Full-time, remote
DATE POSTED
March 28, 2025

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