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ERP Program Director

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

Princeton University is hiring an ERP Program Director to lead the implementation of a comprehensive ERP transformation program, collaborating with senior university leadership and managing project teams across multiple functions.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: The ERP Program Director will oversee ERP readiness activities, manage vendor relationships, direct organizational change management, and ensure successful project execution and stakeholder engagement.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Strong project management, leadership, and interpersonal skills, along with experience in ERP implementation and change management in higher education environments.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: A Bachelor's degree with 10+ years of experience in large business transformation initiatives, preferably in higher education settings, with project management certification.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: This position is based in Princeton, New Jersey, USA and requires no travel or remote work arrangements.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: Not provided by employer. Typical compensation ranges for this position are between $120,000 - $180,000.



Overview

Princeton University seeks a strategic and collaborative leader to fill the new role of ERP Program Director. The ERP Program Director will report to the Executive Vice President (EVP), who serves as the chief administrative officer of the University. The EVP and Provost are the executive sponsors for the ERP transformation program and will provide joint oversight and direction for the ERP Program Director. The role is responsible for providing strategic leadership to successfully execute ERP readiness activities followed by vendor selection and implementation. This position is a 5 year benefits eligible term position.

The ERP Program Director will be a member of the Program Steering Committee comprised of senior functional, IT, and data leaders. The Program Steering Committee will be governed by the cabinet level Executive Steering Committee for critical decision making to drive the direction of the ERP program. The Program Director will interact with cabinet members including the Vice President for Finance, Vice President for Human Resources, Vice President for Information Technology / CIO, and Dean of the Faculty, and other academic and administrative leaders across the University.

For full consideration, please submit resume and cover letter. Review of applications will begin immediately and continue until position is filled.

Responsibilities

Summary of Key Responsibilities

The Program Director will coordinate all planning milestones and workstream activities across HCM, finance, and academic functions, provide progress updates to key committees and offices, manage risks and issues, and gather feedback to resolve any conflicts, challenges, or changes in direction. This role will lead a team of project managers across the workstreams, and is responsible for the following:

  • Communicate the vision and goals for the ERP program.
  • Manage and direct the ERP program for HCM, finance, academic, related reporting, integrations, and enabling technology functions.
  • Partner closely with the Executive Steering Committee, Program Steering Committee, and key stakeholder groups to facilitate decision making for the project.
  • Direct organizational change management efforts to ensure that communication and change management best practices are adapted to suit the needs and culture of the University in preparation for the ERP implementation.
  • Prioritize program efforts necessary to achieve identified milestones.
  • Partner with campus leaders and external partners (consultants, advisors, etc.) to optimize successful execution of the program.
  • Anticipate, surface, address, and communicate to leadership critical risks and/or roadblocks.
  • Lead and guide workstream project managers to ensure project deliverables are executed successfully, on time and within budget.
  • Promote team cohesiveness and morale through the life of the program.
  • Manage scope and changes that impact deliverables and timeline.
  • Manage vendor relationships.
  • Uphold Princeton’s diversity, equity and inclusion goals and principles.

The ideal candidate will excel at team development, clarifying common goals among diverse stakeholders, gaining consensus on an overall approach, and building a collaborative environment in which results are achieved and celebrated. An excellent listener and communicator, this individual will be known for having an approachable style and for developing collaborative relationships within diverse groups internally and externally. This individual will have the demonstrated ability to creatively and effectively manage an agenda of change across the University.

The successful candidate will be an accomplished leader with deep knowledge and experience in business transformation and enterprise system implementation, particularly SaaS solutions. They will excel at establishing and navigating multi-threaded teams, lead complex project management deliverables and timelines, driving organizational change, engaging with diverse stakeholder groups, managing vendor relationships and deliverables, and aligning critical intersections across the workstreams that support HCM, finance, and academic functions.

Qualifications

Experience & Qualifications :

  • Bachelor's degree and 10+ years of experience successfully leading large, complex digital and business transformation initiatives e.g., ERP readiness and implementation.
  • Demonstrated experience in higher-education settings, with a working understanding of higher education business practices and organizational culture.
  • Senior program leadership experience that includes building strong relationships with university leaders, managing complex organizational structures, budget management, and process transformation.
  • Strong ability to carry out direction from executive leadership and translate priorities to specific activities for project managers and staff.
  • Project management (PMP) certification or equivalent work experience.

Preferred Qualifications:

  • Experience in at least one of the following functional areas in higher education: HCM, finance, academic/student.
  • Experience in decentralized and diverse functional environments.
  • Workday and/or Oracle Cloud ERP implementation experience and expertise in R1 institutions.

Key Competencies:

  • Exceptional interpersonal skills including confidence, maturity, and presence to engage effectively with all constituencies, and the humility, honesty, and service-orientation to build trust.
  • A record of building effective teams, establishing and sustaining productive working relationships with a range of constituencies, and achieving results through collaboration and influence. Understanding and incorporating viewpoints from all key stakeholders to drive decision-making. An active listener.
  • Demonstrated capacity to communicate broadly across a large organization, cultivate and sustain collegial relationships and build unity around complex issues. Demonstrates strong emotional intelligence and an ability to communicate clearly and persuasively.
  • An ability to inspire trust and partnership with others through compelling influence and passion.
  • Creates a sense of purpose and meaning for the team.
  • Devotion to the highest ethical standards. Viewed by others as having a high degree of integrity and forethought in their approach to making decisions; demonstrates sound judgement and discretion; the ability to act in an open and consistent manner while always acting in the University’s best interests.
  • Handles conflict situations effectively; facilitates integrating diverse views and finding common ground or acceptable alternatives; settles differences productively; facilitates resolution.
  • The inclination to seek and analyze information from a variety of sources to support decisions and to align others with the University’s overall strategy.
  • The ability and acumen to effectively balance the need for broad change with clear, realistic goals and implementation plans.
  • Comfort with ambiguity and uncertainty; the ability to adapt nimbly and lead others through complex situations.
  • The ability to persevere in the face of challenges and to exhibit a steadfast resolve.
  • Ability to identify and mobilize employees across the organization to support continued engagement and change management.

Princeton University is an Equal Opportunity and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. KNOW YOUR RIGHTS

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PI267292069

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What You Should Know About ERP Program Director, Princeton University

Princeton University is excited to welcome a talented ERP Program Director to lead a transformative journey in managing our enterprise resource planning initiatives. In this pivotal role, you'll collaborate closely with senior university leadership and project teams across various departments to ensure a seamless ERP implementation. Your responsibilities will include overseeing all readiness activities, managing relationships with vendors, and directing change management efforts to align with the university's culture. We are looking for someone with strong leadership, project management, and interpersonal skills who can thrive in the dynamic environment of higher education. You'll work closely with important stakeholders, including the Executive Steering Committee and various functional leaders, so excellent communication and collaboration skills are a must. Your extensive experience in ERP implementation and large-scale business transformation within educational settings will be invaluable as you navigate the complexities of this program. If you're passionate about empowering teams and driving meaningful change, we'd love to hear from you. Join Princeton University and help us build a brighter, more efficient future together.

Frequently Asked Questions (FAQs) for ERP Program Director Role at Princeton University
What are the primary responsibilities of the ERP Program Director at Princeton University?

The ERP Program Director at Princeton University is tasked with leading the ERP transformation initiative. Key responsibilities include managing vendor relationships, ensuring stakeholder engagement, overseeing ERP readiness activities, and directing project management across multiple organizational functions to guarantee successful execution of the program.

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What qualifications are necessary to apply for the ERP Program Director position at Princeton University?

To be considered for the ERP Program Director role at Princeton University, candidates should possess a Bachelor's degree and at least 10 years of experience in managing large-scale business transformations, preferably within higher education. Project management certification is also highly desirable to align with the requirements of this strategic role.

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What skills are essential for success as an ERP Program Director at Princeton University?

Successful candidates for the ERP Program Director position at Princeton University will exhibit strong project management and leadership skills. Additionally, interpersonal skills, proven experience in ERP implementations, and the ability to manage organizational change are crucial for effectively guiding cross-departmental teams through the ERP transformation process.

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Is the ERP Program Director position at Princeton University remote or require on-site work?

The ERP Program Director position at Princeton University is based on-site in Princeton, New Jersey. This role requires in-person collaboration with various teams and executives throughout the university, and does not offer remote work arrangements.

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What type of compensation can an ERP Program Director expect at Princeton University?

While specific compensation details are not disclosed by the employer, candidates can expect a competitive salary range of $120,000 to $180,000 for the ERP Program Director position at Princeton University, depending on experience and qualifications.

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Common Interview Questions for ERP Program Director
How do you approach project management for complex ERP implementations?

In answering this question, emphasize your methodology for planning and executing ERP projects. Discuss your experience with stakeholder engagement, identifying risks, and maintaining budget and timeline control to showcase your management skills effectively.

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Can you describe a time when you managed a challenging vendor relationship during an ERP project?

In your response, describe a specific scenario where you faced challenges with a vendor. Focus on your skills in negotiation, communication, and partnership management to resolve issues while keeping the project's goals in focus.

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What strategies do you utilize to ensure organizational buy-in during transformation initiatives?

When answering, reflect on your experience with change management practices. Discuss how you communicate the vision, gather feedback from stakeholders, and engage leaders throughout the organization to achieve collective support.

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How do you prioritize tasks and manage competing deadlines in an ERP program?

To answer this question, talk about your tools and techniques for prioritization, such as using project management software or arranging tasks by urgency and importance, ensuring all critical deliverables are met to keep the project on track.

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What is your experience with leading cross-functional project teams?

Share specific examples of leading teams across different departments, highlighting your ability to foster collaboration, resolve conflicts, and communicate effectively to ensure that everyone works toward a common goal.

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How do you handle resistance to change within an organization?

Discuss your techniques for managing resistance, such as open communication, addressing concerns through active listening, and involving stakeholders in the change process to create a sense of ownership.

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What role does data and performance metrics play in your project management style?

You should explain how you utilize data and analytics to monitor project progress, measure success, and make informed decisions to steer the course of the ERP initiative positively.

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Describe your experience with budgeting in large ERP initiatives.

Share your experience managing budgets for previous projects, detailing how you forecast costs, manage resource allocations, and ensure the project remains financially viable throughout its lifecycle.

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How do you ensure diversity and inclusion are considered in ERP project management?

Talk about your commitment to diversity and inclusion within teams. Describe how you encourage diverse perspectives and ensure that all voices are heard in the decision-making process for greater success in the project outcomes.

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What are the most significant challenges you foresee in ERP implementation at Princeton University?

Here, you want to demonstrate your understanding of potential obstacles by identifying common challenges like cultural resistance, scope creep, or legacy system integration issues, followed by how you plan to address them proactively.

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As a world-renowned research university, Princeton seeks to achieve the highest levels of distinction in the discovery and transmission of knowledge and understanding. At the same time, Princeton is distinctive among research universities in its c...

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Full-time, on-site
DATE POSTED
April 10, 2025

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