Senior Pre-Sales Systems Engineer, Enterprise - Dallas

To be considered for the Senior Pre-Sales Systems Engineer role at Pure Storage, you should have a BS in Computer Science, Electrical Engineering, or equivalent experience. Additionally, a pre-sales background and at least 5 years of relevant experience in technology, design, and communication are required. Familiarity with modern web architectures, various storage architectures, and cloud technologies like AWS, Azure, or GCP will also give you a competitive edge.

As a Senior Pre-Sales Systems Engineer at Pure Storage, you will be crucial in understanding customer challenges and developing tailored storage solutions. Your responsibilities will include collaborating with sales teams, creating technical presentations, conducting evaluations, and converting business needs into innovative technology solutions. Additionally, you’ll lead responses to RFPs and maintain knowledge of competitive products to ensure we offer the best solutions to our clients.

Pure Storage is dedicated to fostering the professional growth of its employees, including Senior Pre-Sales Systems Engineers. We provide a dynamic work environment that encourages continuous learning and development. You’ll have opportunities to collaborate with top industry professionals, access to training resources, and a culture that values innovation and creativity, enabling you to expand your skill set and advance in your career.

The Senior Pre-Sales Systems Engineer at Pure Storage needs a robust technical background, including a deep understanding of various storage architectures, Linux operating systems, and networking protocols. Familiarity with client/server computing, multi-tiered solutions, and current cloud technologies is essential. Knowledge in application requirements, such as structured databases, will also enhance your ability to deliver effective solutions to clients.

At Pure Storage, you can expect a vibrant and inclusive company culture that values teamwork, creativity, and customer-centricity. We celebrate innovation and support one another in our goals. Our commitment to diversity and inclusion ensures that all voices are heard, fostering an environment where everyone can thrive and contribute meaningfully to our success.

When answering this question, highlight specific projects you've worked on that demonstrate your technical expertise in storage solutions. Discuss your understanding of various architectures like SAN, NAS, and how you approach implementation challenges to meet customer needs effectively.

It's crucial to explain your approach to understanding customer needs, such as conducting thorough assessments or interviews. Share examples of how you've successfully customized solutions in previous roles to drive notable outcomes and customer satisfaction.

Discuss your proactive approach to staying informed on industry trends, such as subscribing to tech journals, engaging with online communities, attending webinars, or participating in industry conferences. Emphasize your passion for technology and your commitment to continuous learning.

Share a specific situation where your collaboration with sales teams led to a successful sale or a satisfied customer. Highlight your role in the relationship, the approach you took, and the impact your technical expertise had on the overall effort.

Provide an example of a challenging customer interaction, detailing the issue, how you addressed it, and the resolution. This shows your problem-solving skills and ability to remain calm and professional in high-pressure situations.

Discuss your organizational skills and the tools or methods you use to stay on top of various responsibilities. Describe how you assess priority levels based on customer needs or project deadlines and ensure that no details are overlooked.

Share your passion for technology and customer interaction. Discuss how helping businesses find solutions that meet their specific challenges excites you, and how you enjoy the blend of technical expertise and relationship-building that pre-sales requires.

Here, demonstrate your knowledge of Pure Storage's solutions, articulating the strengths, competitive advantages, and unique selling points of their product offerings. Tailoring your response to reflect how these solutions address customer needs showcases your readiness for the role.

Talk about your openness to feedback and how you view it as an opportunity for growth. Share specific examples of how you’ve implemented feedback into your work practices or client interactions to improve processes and outcomes.

Discuss various tools and technologies you are familiar with that pertain to the role of a Senior Pre-Sales Systems Engineer, such as CRM systems, cloud services, or presentation tools. Articulate how these tools have helped you succeed in prior positions.