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Retail Coordinator - job 1 of 2

With 150+ locations across 17 states, QualDerm Partners stands as the largest multi-state female-founded and owned dermatology network in the U.S. Our commitment at QualDerm is to educate, protect, and care for your skin. We aim to bring forth the highest quality in comprehensive skincare, enabling you to achieve a more confident, healthier, and beautiful self.

Our mission revolves around enlightening communities and healthcare professionals about the significance of skin health, including skin cancer prevention and risk factors, while promoting healthy skin through annual exams and expert dermatological care.

At QualDerm, we are dedicated to providing both accessible high-quality care and a supportive, rewarding environment for our employees and providers. We believe in fostering a culture where everyone is encouraged to excel.

Job Summary:

The Retail Coordinator will play a key role in supporting the execution of QualDerm’s retail strategy across both in-clinic and online stores. Reporting to the Manager of Retail, this role will assist in daily operations, inventory management, vendor coordination, merchandising support, marketing execution, and performance reporting. This is an ideal opportunity for someone who is organized, detail-oriented, and passionate about health and beauty products in a clinical environment.

Key Responsibilities:

Store Operations Support

  • Assist with onboarding new clinics to the retail program and manage product setup for in-clinic and eCommerce platforms.
  • Coordinate product ordering and fulfillment, ensuring optimal inventory levels at each clinic location and online.
  • Serve as a point of contact for clinics regarding retail processes, troubleshooting, and general support.
  • Troubleshoot retail-related issues and provide day-to-day administrative support to the retail team

Vendor & Product Coordination

  • Support the Manager of Retail in maintaining relationships with retail product vendors and distributors.
  • Track vendor promotions, new product launches, and compliance with preferred vendor agreements.
  • Coordinate product samples, training materials, and retail education with vendors.
  • Support onboarding of new retail products, including product descriptions, pricing, and categorization
  • Monitor stock levels and coordinate with vendors and internal teams for reorders

Merchandising & Marketing

  • Assist in developing and distributing monthly promotional toolkits to clinics, including signage, digital assets, and product education.
  • Help maintain consistency in merchandising and brand presentation across locations.
  • Support the execution of retail campaigns, new product rollouts, and seasonal promotions.

Reporting & Analysis

  • Compile weekly and monthly retail sales reports by location and product category; analyze trends and recommend improvements.
  • Track KPIs including sell-through rates, top sellers, and promotional performance.
  • Identify trends and opportunities to improve sales and customer experience.
  • Perform accurate and timely data entry for inventory, sales tracking, and reporting
  • Bachelor’s degree in Business, Marketing, Retail Management or related field preferred.
  • 1-3 years of experience in retail coordination, merchandising, or marketing support (healthcare or beauty industry a plus).
  • Strong organizational skills with attention to detail and ability to manage multiple projects at once.
  • Proficiency in Microsoft Excel and other Office tools; experience with POS or inventory systems a plus (Shopify POS preferred)
  • Strong data entry skills with high accuracy and attention to detail
  • Self-starter with excellent communication and problem-solving skills.
  • Passion for skincare, wellness, and/or aesthetics is a plus.

  • Competitive Pay – Attractive compensation to reward your hard work
  • Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
  • Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
  • Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
  • Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
  • Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances
  • Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security
  • Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
  • Exclusive Employee Discounts – Save on products and services with special discounts just for you
  • Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team

QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Retail Coordinator, QualDerm Partners

At QualDerm Partners, we're on the lookout for a Retail Coordinator to join our vibrant team. With over 150 locations spanning 17 states, we're not just the largest dermatology network founded and run by women in the U.S.; we are also passionate about skin health and beauty. If you're someone who thrives in a dynamic environment and has a keen eye for detail, this role is your chance to shine! As a Retail Coordinator, you'll support our retail strategy both in-clinic and online, collaborating closely with the Manager of Retail. Your day-to-day will involve inventory management, vendor coordination, and the execution of marketing strategies. You'll be assisting with the onboarding of new clinics, managing product setups, and ensuring we have optimal inventory levels. Communication will be key as you'll be advising clinics on retail processes and troubleshooting any issues that arise.Try your hand at tracking performance, analyzing retail sales reports, and making recommendations for improvements while enjoying the satisfaction of contributing to both our employees’ and customers' wellness journeys. The perfect candidate will have a degree in Business, Marketing, or Retail Management, and ideally, some retail experience in the healthcare or beauty industry. If you're a self-starter who loves skincare and wellness products, we would love to hear from you!

Frequently Asked Questions (FAQs) for Retail Coordinator Role at QualDerm Partners
What are the responsibilities of a Retail Coordinator at QualDerm Partners?

The Retail Coordinator at QualDerm Partners is responsible for managing various retail operations, including onboarding new clinics, coordinating product ordering, and ensuring optimal inventory levels for in-clinic and online sales. You will support vendor relationships, track promotions, assist in merchandising and marketing initiatives, and analyze retail performance to recommend improvements.

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What qualifications do I need to become a Retail Coordinator at QualDerm Partners?

To be considered for the Retail Coordinator position at QualDerm Partners, a Bachelor's degree in Business, Marketing, Retail Management, or a related field is preferred. Additionally, having 1-3 years of experience in retail coordination or a similar field, particularly in healthcare or beauty, will strengthen your application.

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How does the Retail Coordinator support marketing efforts at QualDerm Partners?

In this role, the Retail Coordinator at QualDerm Partners assists in developing marketing campaigns by creating promotional toolkits, coordinating marketing materials, and ensuring consistent brand presentation across all clinic locations. You'll help execute seasonal promotions and new product rollouts, contributing to a cohesive retail experience.

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What skills are essential for a Retail Coordinator at QualDerm Partners?

Essential skills for a Retail Coordinator at QualDerm Partners include strong organizational and communication skills, attention to detail, proficiency in Microsoft Excel, and familiarity with POS or inventory systems. The ability to manage multiple projects simultaneously while maintaining a passion for wellness and skincare is also key to success in this role.

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What is the work environment like for a Retail Coordinator at QualDerm Partners?

The work environment for a Retail Coordinator at QualDerm Partners is collaborative and supportive, emphasizing personal growth and professional development. You will be part of a team dedicated to providing high-quality skincare solutions while enjoying competitive compensation and extensive benefits. Our culture values diversity and inclusion, making it a rewarding place to work.

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Common Interview Questions for Retail Coordinator
Can you describe your experience in retail coordination?

When answering this question, highlight specific experiences where you managed inventory, coordinated with vendors, or supported marketing initiatives. Use examples that illustrate your organizational skills and detail-oriented approach in retail settings.

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What strategies would you use to optimize inventory management?

To optimize inventory management, discuss your experience with tracking inventory levels, using sales data analytics, and establishing strong relationships with vendors. Highlight any software or tools you're familiar with that assist in maintaining optimal stock levels.

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How do you handle conflicts with vendors or teams?

Explain your conflict resolution approach by mentioning the importance of communication and understanding. Share a specific example that showcases your ability to mediate issues and work toward a solution that benefits all parties involved.

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What role does data analysis play in retail coordination?

Data analysis is crucial for identifying trends and making informed decisions in retail coordination. Speak to your experience with monitoring sales reports, KPIs, and how you have used data to improve operations or marketing strategies at previous jobs.

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How would you approach onboarding a new clinic to the retail program?

When discussing your approach to onboarding, emphasize the importance of a structured process that includes product setups, training materials, and ongoing support. Share insights into how you would address any challenges during this process to ensure a smooth transition.

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What do you consider when developing a promotional toolkit for clinics?

Focus on the significance of understanding your audience, the product range, and effective marketing messaging. Talk about how you would ensure the toolkit is engaging, informative, and aligned with brand values to attract customers.

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Can you give an example of a successful retail marketing campaign you've been involved in?

Provide a specific example of a campaign you contributed to, detailing your role, the strategies employed, and the results achieved. This helps illustrate your practical marketing experience and ability to drive sales.

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How do you keep current with trends in the skincare and wellness industry?

Share how you stay informed about industry trends through research, attending trade shows, or following influential brands and leaders in the skincare and wellness space. Highlight any specific resources or networks you engage with.

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Describe a time when you had to manage multiple projects simultaneously.

Use the STAR method to outline a situation where you managed several projects at once. Discuss your organizational techniques, prioritization tools, and how you met deadlines without sacrificing quality.

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What motivates you about working in retail coordination within the healthcare sector?

In your response, express your passion for health and beauty, and how contributing to people's well-being aligns with your career goals. Highlight the rewarding aspects of retail coordination in enhancing customer experiences in the healthcare field.

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Full-time, on-site
DATE POSTED
April 16, 2025

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