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Revenue Strategy & Operations Business Partner- Public Sector

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. 

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. 

Revenue Strategy & Operations Business Partner- Public Sector 

Why We Have This Role

The Revenue Strategy & Operations team ensures that our global revenue organization is positioned to achieve their highest potential by optimizing revenue opportunities across the globe.  We do this by leveraging data from many sources, including internal customer purchasing and usage information as well as firmographic, technographic, and intent data from 3rd party sources.  We set high targets for our revenue teams and work to exceed them every quarter.  Part of our success comes from having world-class business processes, systems, and tools. We have impressive members on this team, and will continue to add more top talent!

Qualtrics is seeking a Public Sector Revenue Business Partner to support our North America sales business.

How You’ll Find Success

  • Love working with data and learning new things
  • Love helping others find solutions to problem
  • Excellent problem solving, decision-making and analytical skills
  • Ability to collaborate with teams across the organization while also being able to work independently and as a self-starter
  • Proven ability to meet aggressive deadlines

How You’ll Grow

  • Leadership Exposure: significant exposure to key leaders in the organization, providing the opportunity to work closely with them as a trusted advisor. Helping you develop strong leadership and communication skills, as well as a deep understanding of the company's strategic vision.
  • Strategic Thinking: The role involves collaborating with leadership to develop and implement go-to-market strategies. This strategic involvement will allow you to expand your strategic thinking and planning capabilities, which are highly valuable skills for career growth.
  • GTM Expertise: As the role involves working closely with sales & success leaders and monitoring performance metrics, it provides an ideal environment for someone looking to deepen their understanding of the GTM processes and methodologies.

Things You’ll Do

  • Serve as the trusted advisor and thought partner to key leaders.  Collaborating with leadership to identify, develop and implement go-to-market strategies that align with the company's overall business objectives to drive revenue growth.
  • Drive best practices in forecasting processes, including coaching leaders, and staying closely connected with overall pipeline movement and large deal activity.  Working to ensure forecast accuracy and overall pipeline health
  • Monitor and analyze sales & success performance metrics, including pipeline development, opportunity progression, and conversion rates. Work with leaders to identify performance gaps, develop action plans to address them, and track progress against established goals.
  • Act as the voice of field while partnering with internal teams to remove friction from in the go-to-market process from lead to renewal
  • Drive annual & quarterly GTM execution efforts across business modeling, quota setting, org structure and territory design
  • Change leader to educate on effective use of tools and processes - focused on driving adoption of operating rhythms and discipline required to increase efficiency
  • Drive operating rhythms discipline within teams from front line up to senior leadership
  • Work closely with other departments to ensure alignment and collaboration. Build relationships with key stakeholders and promote a culture of cross-functional teamwork to drive business success.

What We’re Looking For On Your Resume

  • 6+ years of relevant experience in Sales Operations, Finance or Management consulting with focus on the following:
  • Forecasting, go-to-market (GTM) execution, sales compensation and incentive plan creation, and partnering with high level sales leaders
  • At least 5 years of experience in the software industry and cloud platform businesses. Experience at a B2B SaaS company is a plus.
  • Salesforce.com (SFDC) reporting and analytics experience required
  • Experience with PowerBI or Tableau, or other data visualization tools 

What You Should Know About This Team

  • High growth
  • High visibility
  • Good recognition
  • Immediate impact
  • High ROI
  • Fast pace
  • Collaborate

Our Team’s Favorite Perks and Benefits

  • Workspaces: We have quiet spaces to take a call or for deep thinking, and other spaces dedicated to collaboration.
  • Commuter Benefits: We offer a generous monthly allowance to be used for transportation and to help you commute to the office.
  • Wellness Reimbursement: This can be put toward wellness activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
  • Q Mentor Program: Looking to grow in your career? Get matched with a mentor inside Qualtrics to get meaningful coaching from someone outside your team.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

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What You Should Know About Revenue Strategy & Operations Business Partner- Public Sector, Qualtrics

At Qualtrics, we’re on the lookout for a passionate Revenue Strategy & Operations Business Partner for the Public Sector, based in beautiful Provo, Utah. In this dynamic role, you’ll get to combine your love for data with your problem-solving skills to drive exceptional revenue growth. We are proud to serve over 18,000 global clients, and this position will put you at the heart of our North America sales efforts. You’ll collaborate with high-level leaders to develop go-to-market strategies and optimize the way we forecast and track performance metrics. It's not just about meeting targets; it’s about exceeding them while working in a high-energy environment where your contributions matter. You’ll leverage a mix of internal customer data and 3rd party insights to keep our strategies sharp and effective. With an impressive team by your side, you'll thrive in fostering collaboration across departments, ensuring everyone is working towards aligned goals. As you monitor pipeline health and track key performance indicators, you’ll engage in meaningful conversations that drive our business objectives forward. If you’re enthusiastic about bringing humanity, connection, and empathy to the business world, and enjoy working in a setting where you’re encouraged to innovate and think outside the box, then this is the place for you! Join us in making a real impact in the public sector, and let’s grow and succeed together.

Frequently Asked Questions (FAQs) for Revenue Strategy & Operations Business Partner- Public Sector Role at Qualtrics
What are the main responsibilities of the Revenue Strategy & Operations Business Partner at Qualtrics?

As a Revenue Strategy & Operations Business Partner at Qualtrics, your key responsibilities include collaborating with leadership to create go-to-market strategies, monitoring and analyzing sales performance metrics, and providing insights to improve forecasting accuracy. You will act as a trusted advisor, helping to drive revenue growth while ensuring alignment across teams, all while leveraging both internal and external data sources.

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What qualifications are necessary for the Revenue Strategy & Operations Business Partner position at Qualtrics?

To be a successful candidate for the Revenue Strategy & Operations Business Partner role at Qualtrics, you should have at least 6 years of relevant experience in Sales Operations or Management consulting. A strong background in forecasting, go-to-market execution, and using Salesforce reporting and analytics is also essential. Experience in the software industry, especially within B2B SaaS, will give you an advantage.

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How can one succeed as a Revenue Strategy & Operations Business Partner at Qualtrics?

Success in the Revenue Strategy & Operations Business Partner role at Qualtrics hinges on your ability to work collaboratively with various teams, utilize data effectively to inform decisions, and meet aggressive deadlines. A passion for helping others find solutions and a strategic mindset will play a crucial role in driving revenue growth and organizational success.

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What opportunities for growth does a Revenue Strategy & Operations Business Partner have at Qualtrics?

At Qualtrics, a Revenue Strategy & Operations Business Partner has significant opportunities for growth. You will gain exposure to key leaders, develop strategic thinking capabilities, and deepen your understanding of go-to-market processes. The collaborative environment encourages innovation and continuous learning, enabling you to expand your leadership skills and career potential.

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What benefits can a Revenue Strategy & Operations Business Partner expect at Qualtrics?

Qualtrics offers an array of fantastic benefits for its Revenue Strategy & Operations Business Partner, including a hybrid work model, generous wellness reimbursement, and commuter benefits. You will also have access to a mentor through our Q Mentor Program to help guide your career development. These perks, alongside a thriving workplace culture, make Qualtrics an exciting place to work.

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Common Interview Questions for Revenue Strategy & Operations Business Partner- Public Sector
How would you approach developing a go-to-market strategy as a Revenue Strategy & Operations Business Partner?

To develop an effective go-to-market strategy in the Revenue Strategy & Operations Business Partner role, begin by collaborating with key stakeholders to understand the business objectives. Analyze market data and customer feedback to identify opportunities. Then, use this information to create a targeted strategy that outlines your approach to engaging customers and driving sales.

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What techniques would you use to forecast sales accurately?

Accurate sales forecasting is critical in the Revenue Strategy & Operations Business Partner role. I would utilize a mix of historical data analysis, market trend evaluation, and the latest sales performance metrics. Engaging regularly with the sales team to understand the pipeline status and challenges is also essential to refine forecasts continuously.

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Can you describe your experience with Salesforce and how you would leverage it in this role?

I have extensive experience using Salesforce for reporting and analytics purposes. In the Revenue Strategy & Operations Business Partner role, I would leverage Salesforce to monitor sales activities, track performance metrics, and generate reports that inform strategic decisions for revenue growth.

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What strategies would you implement to improve team performance metrics?

Improving team performance metrics requires targeted action plans based on data analysis. In this role, I would first identify performance gaps by analyzing metrics, then work with team leaders to develop and implement tailored strategies aimed at addressing those gaps. Regular check-ins and progress tracking would also ensure we stay on course.

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How do you ensure effective collaboration across teams?

Effective collaboration starts with open communication and relationship-building. As a Revenue Strategy & Operations Business Partner, I would prioritize regular meetings and updates with cross-functional teams, ensuring everyone is aligned on goals. Promoting a culture of teamwork and recognizing contributions from all members can foster this collaborative spirit.

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Can you provide an example of a complex problem you solved in your previous roles?

Certainly! In a past role, we faced a significant dip in sales performance. By analyzing data across various channels, I identified inconsistencies in the sales process. I then organized workshops to address these issues, streamlined communications, and sharpened our lead qualification process, which ultimately led to a notable increase in conversions.

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What tools do you consider essential for a Revenue Strategy & Operations Business Partner?

Essential tools for a Revenue Strategy & Operations Business Partner include Salesforce for CRM management, analytics software like PowerBI or Tableau for data visualization, and project management tools for tracking initiatives. Utilizing these tools will provide insights necessary for effective decision-making.

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How do you keep yourself updated with market trends and changes?

Staying updated with market trends involves a combination of subscribing to industry publications, attending webinars, and participating in professional networks. Engaging in discussions with industry experts and peers also helps me gather insights and stay informed about shifts that may impact our strategies.

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What role do you think data plays in driving revenue strategy?

Data plays a pivotal role in driving revenue strategy as it provides insights into customer behaviors, market dynamics, and operational efficiencies. In the Revenue Strategy & Operations Business Partner role, I would leverage data to inform all aspects of our strategy, enabling precise targeting and evidence-based decision-making.

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Why did you choose to apply for the role at Qualtrics?

I was drawn to the role at Qualtrics because of the company's commitment to enhancing customer experiences and its innovative approach to business. I share a passion for creating solutions that drive growth and align well with Qualtrics' values of empathy and connection. I believe my skills and experience could contribute significantly to your teams.

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At Qualtrics, our mission is to build technology that closes experience gaps.

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Full-time, hybrid
DATE POSTED
March 29, 2025

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