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Software Development Engineer II, Digital Experience

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At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Software Development Engineer II - Digital Experience

Why We Have This Role

Qualtrics is seeking Software Engineers with experience building and shipping elegant, performant and accessible web experiences! You will work directly with Product managers, UX designers and other engineering teams in building elegant solutions to solve hard customer problems. Owning quality from end to end is a rewarding challenge and one of the reasons the Digital Experience team is such an exciting place to work!

How You’ll Find Success

Strong level of curiosity
Takes initiative and shows scrappiness in getting things done
Proven ability to work well in teams - partnering with managers, cross functional teams, and teammates
Takes analytical mindset to approach problems and find solutions
Shows desire to learn new skills and grow in the role

How You’ll Grow

As a Software Engineer at Qualtrics, you should love building simple solutions to solve hard customer use cases or engineering scalability problems, designing systems in an agile environment to withstand hyper growth and owning quality from end to end. You will work with design and product teams to understand needs, propose features, create early prototypes, and transform them into exciting end-user features.

Things You’ll Do

Develop scalable, performant, accessible, and robust web-based solutions to solve complex business problems.
Implement new features and optimize existing ones to drive maximum performance.
Work closely with and incorporate feedback from other engineers, tech-ops, UX designers, researchers, and product managers.
Attend daily stand-up meetings, collaborate with your peers, prioritize features, and work with a sense of urgency to deliver value to your customers.
Work with colleagues across various locations and disciplines to achieve common goals.
Be a trusted on call engineer as part of the on call rotation of your team - typically once every two months.

What We’re Looking For On Your Resume

Experience using Typescript, Java (or similar programming languages)
Experience with Cloud technologies
Experience with Relational databases and non-SQL datastores
Experience troubleshooting on web browser dev tools
Strong foundation in algorithms, data structures and coding background
Experience with continuous delivery, git, test automation and build/deploy systems
Bachelor’s degree in Computer Science or related field
2-5 years working in a full-stack or backend-focused engineering position

Additional Preferred Qualifications

Experience using React
Experience with AWS preferred
Experience with MySQL, DynamoDB and S3 (nice to have experience with Kafka, EBS)
Experience with dev tools like Spinnaker, Kubernetes, Jenkins,
Experience designing data schema, and APIs
Strong grasp for designing scalable and cost effective solutions

What You Should Know About This Team

Qualtrics' Digital Customer Experience software empowers brands to deliver world-class, customer-centric, and digital-first experiences powered by real-time intelligence. Our Digital Experience team owns the Frontend of these products and builds functionality that helps customers set up their digital CX programs, and derive quick, advanced statistics-based insights from the data collected. Our team focuses on delivering high-quality, easy-to-use, accessible, beautiful UI that makes our digital CX programs easy to set up and program insights fast and intuitive.

Our Team’s Favorite Perks and Benefits

We spend 10% of our time on individual engineering growth activities every quarter
We participate in personalized Career Action Planning. You will work with your manager to design a plan based on your life experiences, values, and career aspirations (inside and outside Qualtrics) that helps you achieve your career goals at Qualtrics
We take pride in our office's design aiming at cultivating creativity from our rooftop views to an open and collaborative work space.
On top of a great benefits package (medical, dental, vision, life insurance, etc), we provide snacks, drinks, and free lunches in our office.
Full time employees receive an annual experience bonus after their first year of employment. Qualtrics Experience Bonus is a program designed to provide experiences to our employees they might not otherwise have.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

For full-time positions, this pay range is for base per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer, in addition to a range of medical, financial, and other benefits, based on eligibility criteria.

Washington State Annual Pay Transparency Range

$116,000—$219,000 USD

Average salary estimate

$167500 / YEARLY (est.)

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$116000K

$219000K

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What You Should Know About Software Development Engineer II, Digital Experience, Qualtrics

Join Qualtrics as a Software Development Engineer II in Digital Experience, where your prowess in building elegant web solutions will be put to the test! Based in Seattle, Washington, you will tackle complex customer challenges alongside product managers and UX designers, ensuring each web experience is not only functional but also delightful. At Qualtrics, we're on a mission to transform how brands connect with their customers, and your role will be critical in crafting products that resonate with real user needs. Imagine developing scalable, accessible web solutions while also optimizing existing features to enhance performance. Collaboration is key here; you’ll work closely with cross-functional teams and participate in agile processes that encourage feedback and improvement. Your curiosity and initiative will be your best tools, as you’ll dive deep into crafting solutions that are innovative yet practical, echoing our commitment to delivering quality from end to end. Moreover, our dynamic digital experience team thrives on challenges and embraces the opportunity for growth—both personally and professionally. If you’re ready to set ambitious goals and achieve them within a supportive, energetic team, then your next exciting chapter begins here at Qualtrics! We value not just technical skill, but also a passion for learning and a collaborative spirit. Whether it’s tackling a tough coding problem or brainstorming ways to improve user interaction, we believe in creating an environment where your contributions are recognized and celebrated. Let’s redefine the customer experience together!

Frequently Asked Questions (FAQs) for Software Development Engineer II, Digital Experience Role at Qualtrics

What are the primary responsibilities of a Software Development Engineer II at Qualtrics?

As a Software Development Engineer II at Qualtrics, your primary responsibilities will include developing scalable and robust web solutions to solve business challenges, optimizing existing features for enhanced performance, and ensuring the quality of code from inception to deployment. You will collaborate with product managers, UX designers, and other engineers to deliver exceptional user experiences and ensure that our digital products are accessible and user-friendly.