As a CSM Intern at Quizizz, you’ll gain hands-on experience supporting a high-performing Customer Success team. You'll play a key role in ensuring smooth onboarding, renewal, and data management processes, helping us deliver exceptional value to our customers. This is a great opportunity to explore the intersection of customer success, operations, and edtech.
Welcome to Quizizz! We're on the lookout for a passionate Customer Success Intern to join our vibrant team in Bangalore. This isn't just any internship; it's a fantastic opportunity to dive headfirst into the exciting world of customer success within the edtech space. As a Customer Success Intern, you will be at the heart of our operations, supporting our stellar Customer Success Managers in ensuring our customers are onboarded seamlessly and are continuously engaged with our products. Your day-to-day tasks will include setting up customer accounts, managing user access, and processing necessary information efficiently. You'll be generating quotes and tackling administrative duties linked to renewals, which are crucial in maintaining our strong relationship with clients. Plus, you’ll gain valuable insights by researching key decision-makers within customer organizations to foster connections that drive customer satisfaction. Keeping our CRM up-to-date and accurate will also be your responsibility, ensuring all teams can rely on this vital information. Collaboration is key, so prepare to partner with product, sales, and support teams to meet customer needs. This role is perfect for those eager to kickstart their career in SaaS and contribute to customer success while enjoying hybrid work arrangements. If you have the enthusiasm and communication skills to collaborate in a fast-paced environment, we’d love to meet you and explore a potential full-time opportunity after your internship!
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