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HR Benefits Specialist

Overview

Are you passionate about making a difference in the lives of others? Join a mission-driven organization where your work helps create a world where all people know they belong. We’re looking for a detail-oriented and empathetic HR Benefits Specialist to help support our staff, who support individuals with disabilities and their families. 

 

This is more than just an HR position, it’s a chance to be part of a compassionate team that values inclusion, connection, and empowerment. If you’re ready to bring your benefits expertise to a role that truly matters, we want to hear from you!

 

Salary: $23-25 per hour

 

Our competitive benefits include a continuum of health care options for families and individuals, funding and time for continuing education, retirement investment with employer match, paid vacation for school holidays and breaks, paid sick time, and a 20% discount on childcare services for children/grandchildren of full time staff.

 

Responsibilities

  • Lead HR staff to process and administer all leave-of-absence requests and disability paperwork: medical, personal, disability, PFL and FMLA.  Generates reports to track utilization data and trends. 
  • Processes Workers’ Comp claims and follow up for injured employees. Tracks trends and generates reports for each program, OSHA logs, and safety committee.  Is an active member of the Safety Committee. 
  • Effectively interprets FMLA, ADA, and Return to Work implications as they relate to leaves of absences/disabilities. 
  • Assists with accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information. 
  • Assists with new-hire orientations – to include providing benefits information and processing clearances.  
  • Performs quality checks of benefits-related data, including PPACA oversight. 
  • Assists employees regarding benefits claim issues and plan changes. 
  • Assists with distributing all benefits enrollment materials. 
  • Assists with the open enrollment process. 
  • Provides necessary reports for data collection of trends in benefits utilization and additional database projects as required. 
  • Keeps apprised with compliance related to employment law and benefits. 
  • Acts as main back up for receptionist by answering phones, greeting guests, and sorting agency mail. 
  • Provide frontline responses as able and referral as necessary to both internal and external customers of the Human Resources Department. 

Qualifications

  • Education/Certification:  Associate’s degree in HR or related field, but experience and/or other training/certification may be substituted for the education. 
  • Experience: Two years’ experience in HR and/or benefits administration 
  • Knowledge: Extensive understanding of FMLA/ADA/PFL/Disability/Workers’ Comp a must 
  • Skills: Excellent customer service, critical thinking and problem-solving skills. Must be able to work in a team environment. 
  • Physical Requirements: Ability to operate standard office equipment. Prolonged periods sitting at a desk and working on a computer. 

 

If you are interested in this excellent opportunity, we look forward to hearing from you!

 

Our approach to Diversity and Inclusion - "A world where all people know they belong."

 

Average salary estimate

$49960 / YEARLY (est.)
min
max
$47920K
$52000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About HR Benefits Specialist, Racker

Are you ready to make a real difference in people's lives? Join our team as an HR Benefits Specialist in Ithaca, where your expertise will directly support individuals with disabilities and their families. At our mission-driven organization, we believe in the value of inclusion, connection, and empowerment. In this detail-oriented role, you’ll lead efforts to process and manage leave-of-absence requests and disability paperwork, ensuring our staff receives the support they need. You’ll also work closely with our HR staff on Workers' Comp claims, generating insightful reports that help us maintain a safe workplace. With a salary range of $23-25 per hour, we offer competitive benefits, including a comprehensive healthcare package, retirement plan with employer matching, and generous paid time off, including sick days and a discount on childcare services. We’re looking for someone who is not only knowledgeable about FMLA and ADA laws but also possesses excellent customer service skills and a compassionate spirit. You’ll help facilitate new-hire orientations, ensure accuracy in benefits enrollments, and assist employees with any benefits-related inquiries—all while working in a vibrant team environment. If making a positive impact in the community speaks to you, we can't wait to hear from you and see how you can help us create a world where everyone knows they belong.

Frequently Asked Questions (FAQs) for HR Benefits Specialist Role at Racker
What are the primary responsibilities of the HR Benefits Specialist at our company?

The HR Benefits Specialist at our company is responsible for managing leave-of-absence requests, administering Workers' Comp claims, and ensuring compliance with various employment laws like FMLA and ADA. This role also includes supporting benefits enrollment processes and providing necessary data reports on benefits utilization.

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What qualifications are needed to apply for the HR Benefits Specialist position?

To apply for the HR Benefits Specialist position, candidates should have an Associate’s degree in HR or a related field, although relevant experience and certifications can substitute for formal education. Additionally, two years of experience in HR or benefits administration is required, along with extensive knowledge of FMLA, ADA, PFL, disability, and Workers’ Comp.

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How does the HR Benefits Specialist contribute to the workplace safety?

The HR Benefits Specialist contributes to workplace safety by being an active member of the Safety Committee, processing Workers' Comp claims, and tracking safety-related trends. This involvement helps ensure a safe working environment and compliance with safety regulations.

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What benefits does our company offer to the HR Benefits Specialist?

Our company offers a competitive compensation package for the HR Benefits Specialist, including a range of healthcare options, retirement investment with employer match, paid vacation during holidays, sick time, and a childcare discount for employees' children or grandchildren.

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What makes working as an HR Benefits Specialist at our company special?

Working as an HR Benefits Specialist at our company is special because you'll be part of a mission-driven team that genuinely values inclusion and empowerment. Your work will directly impact the lives of individuals with disabilities and their families, making it a fulfilling role where you can truly make a difference.

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Common Interview Questions for HR Benefits Specialist
Can you explain your understanding of FMLA and how it applies to this HR Benefits Specialist role?

Certainly! FMLA stands for the Family and Medical Leave Act, which allows eligible employees to take unpaid, job-protected leave for certain family and medical reasons. In the HR Benefits Specialist role, understanding FMLA is crucial, as you will manage leave-of-absence requests and ensure compliance with the law, helping employees navigate their rights and options.

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How do you manage multiple benefits programs effectively?

To manage multiple benefits programs effectively, organization and prioritization are key. I keep detailed records, utilize technology to track enrollment and claims, and maintain clear communication with both employees and vendors to ensure everyone is aligned. Regular audits also help me stay on top of compliance and utilization trends.

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How would you handle a difficult employee benefit claim situation?

In handling a difficult employee benefit claim situation, I would first listen empathetically to the employee’s concerns. I would then review the claim details thoroughly, consult with relevant departments or vendors, and aim to find a resolution that addresses the employee's needs while staying compliant with company policies and regulations.

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What strategies do you use to ensure accuracy in benefits enrollment?

To ensure accuracy in benefits enrollment, I implement a careful checklist process, conduct quality checks of all entries, and encourage open communication with employees to clarify any uncertainties. Additionally, I regularly review and update our HRIS to align with vendor requirements for eligibility.

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Describe a time when you helped an employee understand their benefits options.

During my previous role, I worked closely with an employee who was unsure about their benefits options. I dedicated time to sit down with them, explain each benefit in detail, and answer their questions. I also provided written materials that outlined their choices, which helped them make an informed decision that met their family's needs.

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How familiar are you with Workers' Compensation claims?

I am quite familiar with Workers' Compensation claims, having managed them in my previous roles. I understand the processes involved, from filing a claim to following up on its status, and I also track data related to claims to identify any trends that might inform safety and compliance measures.

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What role does teamwork play in the HR Benefits Specialist position?

Teamwork is essential in the HR Benefits Specialist position as it ensures that benefits administration is a collective effort. Collaborating with HR colleagues, managers, and employees allows us to create a supportive environment, share knowledge, and efficiently resolve any benefits-related issues.

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How do you keep current with regulations affecting employee benefits?

I stay current with regulations affecting employee benefits through continuous education, attending workshops, and subscribing to industry newsletters. Additionally, I participate in relevant webinars and networking events, which help keep me informed about the latest changes and best practices.

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What do you think is the most important quality for an HR Benefits Specialist?

I believe the most important quality for an HR Benefits Specialist is empathy. Understanding employees' needs and concerns while providing them with accurate information and support creates a positive experience. Additionally, strong organizational skills and attention to detail are crucial for managing the complexities of benefits administration.

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Why do you want to work as an HR Benefits Specialist with our organization?

I am drawn to this HR Benefits Specialist position with your organization because your mission aligns with my values of inclusion and empowerment. I want to be part of a team that truly makes a difference in people's lives, supporting individuals with disabilities and their families through effective benefits management.

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We envision a world where all people know they belong.

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Full-time, on-site
DATE POSTED
April 10, 2025

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