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Onsite Operations - Logistics & Shipping

RainFocus, one of the most innovative software companies in the heart of Utah's Silicon Slopes, is in search of an exceptional Logistics & Shipping Specialist.

 

About RainFocus

RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting.


About the Role

The Logistics & Shipping Specialist will gather requirements, plan, package, ship, communicate, and inspect all shipments for the RainFocus onsite events. This role requires outside-the-box thinking and problem solving. It also requires great verbal and written communication skills for both internal and external personnel. Although the job is generally an 8am - 5pm job, logistics never sleeps and may require work on evenings and/or weekends. This is a fast-paced, challenging job that is loaded with opportunities for success and accomplishment.


Essential Responsibilities
  • Internal communication with RainFocus teams to understand the needed requirement for onsite execution
  • Coordinate with vendors and shipping agents
  • Build and execute complex shipping plans
  • Maximize usage of inventory
  • Assist in tracking and managing hardware inventory


Required Experience/Skills & Attributes
  • 1-2  years experience with logistics and shipping
  • Strong problem solving skills
  • Understanding of U.S and International customs laws and regulations
  • Communication skills that build relationships
  • Strong skill set with MS Office (specifically, Excel, and Word)
  • Must be able to lift 50 lbs.


Personal Characteristics:
  • The best candidates for this position will need to have strong chemistry and a culture fit within RainFocus. They will need to be comfortable working in a fast-paced, challenging, and dynamic environment. Additional personal qualities include:
  • Team-player
  • Critical-thinker
  • Self-motivated
  • Strong Communicator
  • Hard-worker
  • Loves solving problems
  • Loves building relationships


Success Measures:
  • All shipments are executed on time and with proper equipment
  • Maintains strong relationships with vendors and shipping agents
  • Receives feedback well and adjusts accordingly
  • Helps define processes to ensure scalable growth and successful events


Why work at RainFocus?

At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.


As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities. 


What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!

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CEO of RainFocus
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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Onsite Operations - Logistics & Shipping, RainFocus

RainFocus, a pioneering software company nestled in the vibrant Silicon Slopes of Utah, is on the lookout for a talented Logistics & Shipping Specialist to join our dynamic team. If you're passionate about logistics and thrive in a fast-paced environment, this is the perfect opportunity for you! At RainFocus, we pride ourselves on supporting Fortune 500 clients like Adobe and Cisco in crafting unforgettable events through our cutting-edge software platform. As the Logistics & Shipping Specialist, you'll play a crucial role in ensuring that our onsite events run smoothly by gathering requirements, coordinating shipments, and managing our hardware inventory. We're looking for someone who not only has a knack for problem-solving but also possesses excellent communication skills to liaise with internal teams and external vendors. This role may require some flexibility, as logistics never sleeps and can involve evening or weekend work. The ideal candidate will bring 1-2 years of logistics and shipping experience, an understanding of customs regulations, and a strong proficiency in MS Office, particularly Excel and Word. If you enjoy building connections, working hard, and finding creative solutions to challenges, you'd be a fantastic fit for our team! Join us at RainFocus, where your contributions will have a lasting impact on the events we bring to life. With competitive salaries, generous benefits, and plenty of opportunities for fun and team building, your career is bound to flourish. What are you waiting for? Come be a part of something great. Apply now!

Frequently Asked Questions (FAQs) for Onsite Operations - Logistics & Shipping Role at RainFocus
What are the main responsibilities of the Logistics & Shipping Specialist at RainFocus?

The Logistics & Shipping Specialist at RainFocus is responsible for gathering requirements for onsite execution, coordinating with vendors and shipping agents, building and executing complex shipping plans, maximizing inventory usage, and managing hardware inventory. It's a critical role that ensures all shipments are executed on time, contributing to the smooth operation of our events.

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What qualifications do I need to become a Logistics & Shipping Specialist at RainFocus?

To become a Logistics & Shipping Specialist at RainFocus, candidates should have 1-2 years of experience in logistics and shipping, understand U.S. and international customs regulations, and possess strong problem-solving skills. A good working knowledge of MS Office, especially Excel and Word, is also essential.

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Is experience in logistics necessary to apply for the Logistics & Shipping Specialist position at RainFocus?

Yes, applicants are expected to have at least 1-2 years of experience in logistics and shipping to qualify for the Logistics & Shipping Specialist position at RainFocus. This experience is vital for handling the responsibilities associated with the role effectively.

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How does the Logistics & Shipping Specialist contribute to RainFocus's success?

The Logistics & Shipping Specialist contributes significantly to RainFocus’s success by ensuring timely and accurate shipments for our events. This role is pivotal in maintaining strong relationships with vendors, aiding in efficient inventory management, and enhancing the overall attendee experience during events.

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What personal traits are essential for a Logistics & Shipping Specialist at RainFocus?

A successful Logistics & Shipping Specialist at RainFocus should be a critical thinker, self-motivated, and a strong communicator. Additionally, being a team player who enjoys problem-solving and building relationships will help in navigating the fast-paced and dynamic environment at RainFocus.

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Common Interview Questions for Onsite Operations - Logistics & Shipping
Can you describe your experience in logistics and shipping?

When answering this question, highlight your specific experiences related to logistics and shipping. Discuss your previous roles, the companies you worked for, and particular projects or tasks you handled. Provide examples of how you successfully managed shipping schedules and vendor relationships to demonstrate your expertise.

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How do you handle tight deadlines in logistics?

To respond effectively, explain your organizational skills and prioritization methods. Share an example of a time when you successfully met a tight deadline, illustrating your ability to remain calm and focused under pressure while coordinating multiple tasks.

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What strategies do you use for problem-solving in logistics?

Outline your approach to identifying problems, analyzing potential solutions, and implementing effective strategies. Provide a specific example of a logistics challenge you faced and how you resolved it, emphasizing your analytical and innovative thinking.

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How do you ensure compliance with customs regulations?

Discuss your familiarity with U.S. and international customs laws as well as any specific processes you follow to ensure compliance. Provide an example of when you navigated customs regulations successfully in your previous duties, showcasing your knowledge and attention to detail.

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Can you explain your experience with vendor management?

When asked about vendor management, detail your methods for establishing and maintaining strong relationships with vendors. Include experiences where your communication skills led to improved service levels or negotiations that benefitted your previous team.

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How do you track shipments and manage updates?

Illustrate your process for tracking shipments and ensuring that updates are communicated clearly. Mention any software tools you’ve used, such as shipping management systems, and discuss how these have helped improve transparency and efficiency.

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Describe your experience with inventory management.

Provide examples of your inventory management practices, including how you monitor stock levels and manage inventory discrepancies. Discuss any software or methods you employ to maintain accurate inventory records, especially in fast-paced environments.

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How have you maximized inventory usage in your previous positions?

Share specific examples showcasing your creative and strategic approaches to inventory utilization. Discuss techniques or policies you've implemented to reduce waste, optimize inventory levels, or improve the efficiency of usage.

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What skills do you think are crucial for a successful Logistics & Shipping Specialist?

Mention key skills such as communication, problem-solving, analytical thinking, negotiation, and organization. Relate these skills to how they contribute to effective logistics operations, ensuring that goods are delivered on time and within budget.

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Why are you interested in the Logistics & Shipping Specialist role at RainFocus?

This is an opportunity to convey your enthusiasm for the position by highlighting your alignment with RainFocus's values and mission. Discuss your passion for logistics, the event industry, and how your career goals align with the growth and innovative spirit of RainFocus.

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RainFocus is one of the leading software companies in Utah committed to providing an end-to-end event marketing and management platform to capture, analyze, and harness insights that significantly improve event performance for enterprises.

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Full-time, on-site
DATE POSTED
March 22, 2025

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