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Assistant Restaurant Leader - job 1 of 9

Company Description

Starting from $55,000 annually plus monthly training incentive of $750*
*Pay is based on location, experience, and qualifications etc.
*Monthly incentives after training vary and are based on restaurant profitability
 

At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile.    

Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar. The future for Raising Cane’s is growth focused and we’re on the path to being one of the top 10 restaurant companies in the United States.   

Benefits offered for all Full-time Restaurant Managers:

  • Medical, Dental, Vision & Pharmacy Benefits
  • Dependent Care & Healthcare Flexible Spending Accounts
  • Company-provided Life and Disability insurance
  • Hospital Indemnity, Accident and Critical Illness
  • 401(k) With Employer Match (age 21 & older)
  • Access to financial advisors for budget and retirement planning
  • One Pass Gym Membership Program
  • Tuition Reimbursement
  • Crewmember Assistance Program
  • Pet Insurance

Perks & Rewards for Restaurant Managers:

  • Weekly Pay!*
  • Competitive pay + monthly bonus
  • Paid Time Off & Sick time
  • 8 paid Holidays a year**
  • Early closure for company events
  • Casual Work Attire
  • Perkspot Employee Discount Programs
    • *Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly. 
    • **Some locations may vary 

Job Description

Your Role at Raising Cane’s:

The Assistant Restaurant Leader is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in all areas of restaurant operations.

The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.

Your Impact and Responsibilities

Purpose of the position:

  • Hires and terminates all hourly, non-management crewmembers
  • Owns the onboarding, status change and payroll process for all hourly crewmembers
  • Creates crewmember work and training schedules
  • Manages the performance of all hourly crewmembers (e.g. development, coaching, redirective communication and documentation, and other performance management tasks)
  • Acts as manager on duty and opens and closes the restaurant
  • Manages cash handling and ensures accountability

General to the role:

  • Enforces Raising Cane’s policies and standards
  • Executes shift management meeting Raising Cane’s operations and safety standards
  • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
  • Deploys crewmembers during a shift
  • Provides exemplary customer service
  • Utilizes reward and recognition program for the crewmembers in the restaurant
  • Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
  • Ensures cleanliness of the restaurant and ensures the facility is in good working order
  • Completes other duties as assigned

Qualifications

Requirements for Success:

  • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
  • Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills
  • Able to work effectively and efficiently both independently and collaboratively
  • Able to recognize and analyze problems, set goals, create plans and convert plans into action to solve problems
  • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
  • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
  • 3+ years of restaurant or retail management experience
  • New restaurant opening experience preferred
  • Must be 18 years of age or older
  • High school diploma or equivalent required, some college preferred
  • Possess a valid driver’s license

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

$55000 / YEARLY (est.)
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$55000K
$55000K

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What You Should Know About Assistant Restaurant Leader, Raising Cane's

Join us as an Assistant Restaurant Leader at Raising Cane’s Chicken Fingers in Clarksville, TN, where we’re crazy about our ONE LOVE® – authentic chicken finger meals! As an integral part of our team, you’ll support the Restaurant Leader in the day-to-day operations, ensuring we uphold our high standards and vibrant culture. Your role will involve everything from hiring and training new crewmembers to managing performance and maintaining cash handling responsibilities. You’ll thrive in our fast-paced kitchen environment, constantly engaging with your team and customers alike. If you love fostering a positive atmosphere and want to help us take chicken finger meals to the next level, this is the perfect opportunity for you. Not only do we offer competitive pay starting from $55,000 annually plus monthly incentives, but you’ll also enjoy a bunch of serious perks—like health benefits, tuition reimbursement, and even a gym membership! Let’s make Raising Cane’s the best place to work and eat, one chicken finger at a time!

Frequently Asked Questions (FAQs) for Assistant Restaurant Leader Role at Raising Cane's
What are the key responsibilities of an Assistant Restaurant Leader at Raising Cane’s?

The Assistant Restaurant Leader at Raising Cane’s is pivotal in supporting the Restaurant Leader. Key responsibilities include hiring and onboarding new hourly crewmembers, managing their schedules, overseeing performance, acting as manager on duty, handling cash management, and ensuring our restaurant maintains the high standards we are known for. You will also create a positive work environment that fosters teamwork and exceptional customer service.

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What qualifications do I need to apply for the Assistant Restaurant Leader position at Raising Cane’s?

To qualify for the Assistant Restaurant Leader role at Raising Cane’s, you should have at least 3 years of management experience in the restaurant or retail sector. Additionally, you need strong communication skills, a detail-oriented mindset, and proficiency with technology systems like Microsoft Office. A high school diploma is required, while some college education is preferred. Also, candidates must be at least 18 years old and possess a valid driver’s license.

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What benefits can an Assistant Restaurant Leader expect at Raising Cane’s?

As an Assistant Restaurant Leader at Raising Cane’s, you’ll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, flexible spending accounts, life insurance, and retirement plans with company matching. Additional perks like gym memberships, tuition reimbursement, paid time off, and employee discount programs make this role not only rewarding financially but also in terms of personal and professional growth.

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How do I prepare for the responsibilities as an Assistant Restaurant Leader at Raising Cane’s?

Preparation for the Assistant Restaurant Leader role requires strong multitasking skills and the ability to operate in a fast-paced environment. Familiarizing yourself with Raising Cane’s operational standards and culture will be beneficial. Additionally, honing your leadership and coaching abilities will aid you in guiding your team and maintaining morale during busy shifts.

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What is the growth potential for an Assistant Restaurant Leader at Raising Cane’s?

Growth potential for an Assistant Restaurant Leader at Raising Cane’s is vast, as the company aims to become one of the top 10 restaurant chains in the U.S. By performing well in this role, you have the opportunity to advance to higher management positions within the company. Raising Cane’s values internal promotions and invests in the development of its team members.

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Common Interview Questions for Assistant Restaurant Leader
Can you describe your management style as an Assistant Restaurant Leader?

When answering this question, highlight your ability to adapt your management style based on team dynamics while emphasizing your focus on communication, teamwork, and creating a positive work atmosphere. Mention specific examples that illustrate your effective approach in past positions.

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How do you handle conflict within your team?

Illustrate your conflict resolution skills by discussing your approach to addressing issues promptly and professionally. Emphasize your commitment to understanding both sides and finding a solution that promotes teamwork and morale within the restaurant.

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What steps would you take to ensure excellent customer service?

Detail your strategies for fostering a customer-centric environment. Speak about training your team, setting clear service standards, and continuously seeking feedback to enhance the customer experience at Raising Cane’s.

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How do you prioritize tasks during busy shifts?

Discuss your experience in managing busy environments by prioritizing tasks effectively, maintaining open communication with your team, and adapting plans as necessary to ensure smooth operations throughout peak hours.

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What experience do you have in hiring and training new employees?

Provide insights into your previous experiences with recruitment and training, including how you’ve ensured that new team members are integrated smoothly into the restaurant’s culture and operations, using specific examples of successful training methods.

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How would you manage payroll and scheduling for hourly crewmembers?

Talk about your organizational skills and familiarity with payroll management systems. Emphasize your honesty and attention to detail when handling payroll and how you effectively create schedules that balance operational needs and employee availability.

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Describe a time when you had to improve team performance.

Share a specific instance where you identified performance issues and implemented effective strategies to improve efficiency and morale, detailing the steps taken and the successful outcome.

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What strategies would you use to maintain cleanliness and safety in the restaurant?

Discuss the importance of cleanliness and safety standards in the restaurant industry, along with specific actions you would take to ensure compliance, such as regular inspections, training, and fostering a culture of responsibility among team members.

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How do you motivate your team during challenging times?

Highlight your leadership abilities by detailing strategies you've used in the past to keep morale high, such as open communication, recognition programs, and fostering a supportive work environment during peak responsibilities or challenges.

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Why do you want to work at Raising Cane’s as an Assistant Restaurant Leader?

Express your enthusiasm for Raising Cane’s culture and mission, connecting your values with those of the company. Showcase your passion for the restaurant industry and how you envision your contributions leading to the company’s growth and success.

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The VisionTo grow restaurants, serving our Customers, all over the world and be the brand for craveable chicken finger meals, a great Crew, cool Culture, and Active Community Involvement.

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Full-time, on-site
DATE POSTED
April 14, 2025

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