Product Manager, Operations

As a Product Manager, Operations at Raya, you'll provide vital operational support for our Places review team, driving product development for internal tools and ensuring smooth execution of curation initiatives. You'll coordinate with cross-functional teams, manage timelines to meet project milestones, assist in quality assurance, and maintain processes that boost the team's efficiency. Tracking operational metrics and liaising between product and other departments are also key aspects of your role.

To be considered for the Product Manager, Operations position at Raya, applicants should have at least 3 years of experience managing product development roadmaps and launching consumer products. A bachelor’s degree or equivalent practical experience is essential, along with a proven track record of maintaining high-quality standards across the product lifecycle. Strong organizational skills and the ability to communicate effectively with various teams are crucial.

Raya provides an attractive benefits package for its Product Manager, Operations, which includes comprehensive medical and dental coverage, a $50 daily meal delivery budget, equity-based compensation, unlimited vacation, an annual travel stipend, and 12 weeks of paid parental leave. We believe in creating a supportive work culture that values employee well-being and professional growth.

In the role of Product Manager, Operations at Raya, your primary contribution to team productivity will be by implementing and maintaining efficient processes that support the Places review team's daily operations. By managing timelines, ensuring deliverables are met, and providing operational support, you'll help streamline workflows and foster effective collaboration among cross-functional teams.

As a Product Manager, Operations at Raya, you'll work on various projects, primarily focused on enhancing the functionality of our Places app. These include developing internal tools for curation initiatives, conducting quality assurance testing, managing data initiatives, and undertaking special projects that require research and internal communication coordination. You'll play a critical role in shaping the operational landscape of our product initiatives.

When answering this question, focus on specific examples from your past roles where you succeeded in developing and executing a product development roadmap. Highlight how you prioritized features, managed timelines, and collaborated with different departments to align your project with business objectives.

Discuss specific processes or tools you've implemented in previous roles to enhance productivity. This could include adopting Agile methodologies, setting clear deadlines, or using project management software to track deliverables and progress.

Explain your approach to resolving conflicts by emphasizing communication and collaboration. Share an example where you mediated a disagreement and how you facilitated a constructive discussion that led to a positive outcome.

Describe how you ensure that product quality is maintained throughout the development process. Talk about the importance of setting quality metrics, conducting regular testing, and feedback loops to continuously improve products.

Explain your method for identifying important operational metrics and how you utilize tools and software to track these metrics effectively. Share your experience in using metrics to drive decisions and improvements.

When answering this question, describe a specific project, the challenges you encountered, how you addressed them, and the positive outcomes of the project. This showcases your problem-solving skills and adaptability.

Share what motivates you in the product management space, such as your excitement in creating solutions that enhance user experiences or foster meaningful connections. Relate it to the mission and values of Raya.

Discuss specific frameworks or methodologies you utilize for prioritization, such as the MoSCoW method or user feedback analysis. Highlight your experience in balancing stakeholder needs with product vision.

This is a great opportunity to express your views on how technology can create authentic connections and streamline interactions. Provide examples of technologies you admire or have used that align with this vision.

Emphasize the importance of transparency and regular updates in cross-departmental communication. Discuss tools you’ve used for collaboration and any initiatives you've led to foster better communication.