National Accounts Administrator

As a National Accounts Administrator at Rentokil-Terminix, you will manage various portal activities such as receiving and closing work orders, as well as supporting the Sales Team with RFPs. Your role will also include Invoice creation, organizing contract files, and following up on missing reports, all crucial for maintaining smooth operations.

Candidates for the National Accounts Administrator position should possess an undergraduate degree or a college diploma in a related field. While prior experience with RFPs is preferred, it is not mandatory. Strong communication skills and attention to detail are essential for success in this role.

Successful National Accounts Administrators at Rentokil-Terminix possess excellent interpersonal skills, a strong attention to detail, and the ability to multitask effectively. You should also have strong verbal and written communication skills to collaborate well with the team and customers.

Yes! The National Accounts Administrator position at Rentokil-Terminix follows a hybrid work model, requiring you to be in the Concord office three days a week while allowing flexibility for remote work on the other days.

National Accounts Administrators at Rentokil-Terminix enjoy a range of benefits including medical, dental, and vision coverage, an employer-matched RRSP program, paid sick and vacation days, life insurance, and the opportunity to earn bonus commissions after the probation period.

When answering this question, focus on any specific software you’ve used to manage orders, and describe a situation where you successfully prioritized tasks to meet deadlines. Highlight your organizational skills and any relevant achievements.

Discuss your approach to conflicts by emphasizing effective communication. Use examples from your past, demonstrating your ability to listen actively and find win-win solutions.

Explain your step-by-step approach to consolidating invoices, ensuring accuracy and timeliness. Highlight any software or systems you are familiar with, and discuss how attention to detail has played a role in your previous work.

Provide a clear framework for your prioritization process, possibly mentioning tools you use (like to-do lists or project management software) and how you adapt to shifting priorities and deadlines.

If applicable, share specific instances where you assisted in crafting or responding to RFPs. If you don’t have direct experience, discuss your understanding of the RFP process and your transferable skills that could aid you in this area.

Detail the methods you employ to guarantee accuracy, such as double-checking your work, using checklists, or conducting peer reviews. Explain how these practices can impact the quality of service provided.

Share a real-life example, focusing on the steps you took to address the issue, how you communicated with the parties involved, and what the outcome was. Highlight your conflict resolution skills.

Discuss the specific software relevant to the National Accounts Administrator position, such as any invoicing tools or ERP systems you’ve used. Provide examples of how you utilized these tools to streamline processes.

Talk about the tools or methodologies you use to stay organized, such as project management software, calendars, or prioritization techniques that help you manage several projects efficiently.

Express your admiration for Rentokil-Terminix as a leader in the pest control industry. Discuss how the company’s commitment to customer service aligns with your values and how your skills can contribute to its continued success.