Golf/Turf Equipment Service Technician

The Golf/Turf Equipment Service Technician at Revels is responsible for inspecting, maintaining, and repairing turf and professional mowing equipment used at golf courses and athletic fields. Key duties include performing diagnostics and repairs on equipment, scheduled maintenance tasks, and using computerized tools to identify malfunctions. Technicians must also document repairs thoroughly and follow safety protocols to maintain a safe working environment.

To work as a Golf/Turf Equipment Service Technician at Revels, candidates typically need a high school diploma or equivalent. Basic knowledge of automotive repair, electronics, and welding is required. While one year of relevant experience is preferred, formal vocational training in diesel technology or equipment mechanics can be a significant advantage.

As a Golf/Turf Equipment Service Technician at Revels, you'll be mainly working on John Deere equipment, including various turf and professional mowing machinery. You'll handle diagnostics and repairs for engines, transmissions, hydraulics, and electrical systems, ensuring that all equipment operates efficiently for golf courses and athletic fields.

Technicians at Revels typically work indoors in a shop environment that can be noisy. Work may involve lifting heavy parts and tools, handling greasy and dirty equipment, and performing tasks in uncomfortable positions for extended periods. It's an active role that requires physical endurance and a commitment to maintaining safety standards.

Revels is committed to the ongoing professional development of its Golf/Turf Equipment Service Technicians. Technicians have opportunities to participate in Service EDUCATE Training programs, which focus on enhancing their skills and knowledge about equipment technologies and practices that help them excel in their roles.

In your response, offer specific examples of past experiences where you identified and solved equipment issues. Highlight the tools and procedures you used, such as computerized diagnostic tools or your understanding of equipment schematics.

Detail your systematic approach to scheduled maintenance, mentioning specific tasks you typically perform, such as cleaning, lubricating parts, and checking for wear. Emphasize the importance of these tasks for the longevity of the equipment.

Discuss the safety protocols you follow while working, such as wearing appropriate personal protective equipment, maintaining a clean work area, and following all operational safety guidelines. Show your awareness of the risks involved and how you mitigate them.

Talk about essential tools you regularly use, such as wrenches, diagnostic equipment, and other hand tools. Explain how having a good toolset enhances your efficiency and accuracy on the job.

Explain your method for prioritization, which may involve assessing the urgency of repairs, understanding customer needs, and managing your time effectively to ensure you meet deadlines while maintaining quality. Mention any software tools you've used for task management.

Choose a specific, challenging repair situation you've faced and walk through your thought process, the steps you took to troubleshoot, and how you implemented your solution. Highlight the skills you used during the process.

Discuss any training programs, workshops, or online resources you utilize to stay updated on the latest technologies and equipment advancements in the turf industry. This demonstrates your commitment to continuous learning.

Emphasize your ability to communicate and collaborate with other team members. Give examples of past experiences where you worked as part of a team to achieve common goals, showcasing your interpersonal skills.

Explain the importance of thorough documentation in your role. Describe the process you follow for completing work orders, your attention to detail, and how this helps in future maintenance planning and reporting.

Share your passion for equipment service and repair. Discuss what drives you to work in this field, whether it's the satisfaction of problem-solving, your interest in machinery, or your desire to contribute to the maintenance of recreational facilities.