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IT Intern

Overview

BREAK GROUND ON A REWARDING CAREER WITH US!

 

At MDC Holdings, Inc./Richmond American Homes, we encourage a company culture that promotes professionalism, teamwork, health & wellness and work-life balance. If you are a results-driven professional with a passion for success, consider building a career with us. We’re proud to be one of the most established homebuilders in the industry, with over 45 years of experience and 250,000+ homes to our credit.

 

We also take great pride in being a member of Sekisui House, a global leader in homebuilding. This impressive, 60+ year old company has built over 2.6 million new homes designed to reflect and adapt to the changing needs of today's homebuyers. Drawing on Sekisui House's unparalleled history and superior service, we commit ourselves to a future where people around the world can live joyful lives in homes that are safe, secure, stylish and comfortable. 

 

Position Summary

 

We are seeking an IT intern to join our team, here in our Denver Tech Center office! 

 

Responsibilities

The intern will be assigned to assist professional staff with providing computer hardware, software and technical support to various company employees. Under the direction of a professional IT Manager and Desktop Support Technician, the intern will be responsible for the following scope of work duties:

  • Supporting PC hardware components, desktop operating system software, and application software (Microsoft Office 2010);
  • Monitoring Service Desk support requests;
  • Providing end user support in various levels of technical and non-technical staff
  • In addition, intern may assist hardware deployment, computer equipment refresh and any hardware project that may require lifting 20 -30 lbs and/or moving equipment to various storage spaces.

 

Requirements

  • Applicant must have awareness of the PC hardware components, desktop operating system software, application software and Windows OS 2007 or higher. Apple/Android devices familiarity is also preferred but not required.
  • Student must have a keen interest in computer-based information systems and technology. Interested applicants should possess excellent analytical skills with the ability to troubleshoot and resolve hardware and software problems.  
  • Candidate should have the ability to research and understand technical documentation, and an understanding of how to apply various technical resources.
  • Ability to perform tasks such as providing operating systems and application software installations and upgrades.
  • Able to interact effectively with management, staff and other RAH personnel, and work independently, and/or as part of a team.
  • On the Job training will be provided.

 

Compensation

  • Base Salary: $20.00 - $25.00/hr 
  • FLSA Status: Non-Exempt
  • Bonus Type: Not eligible

This position is temporary and not eligible for benefits. 

 

If you are ready for more than a job and seek a career with one of the most respected organizations in a top industry then we want to hear from you. Please also visit our website at www.richmondamerican.com for more information.

 

MDC Holdings, Inc. / Richmond American Homes is an Equal Opportunity Employer. #LI-GG1 #LI-ONSITE

 

Average salary estimate

$46800 / YEARLY (est.)
min
max
$41600K
$52000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About IT Intern, Richmond American Homes

If you're eager to kickstart your career in technology, the IT Intern position at MDC Holdings, Inc./Richmond American Homes is the perfect opportunity for you! Located in the bustling Denver Tech Center, this internship offers a unique chance to dive into the world of IT with one of the most respected homebuilders in the industry. For over 45 years, we've built more than 250,000 homes, and now we want to build up your skills! As an IT Intern, you'll get hands-on experience providing essential computer hardware and software support to our dedicated team. Under the guidance of an experienced IT Manager and Desktop Support Technician, you will tackle a variety of tasks, like monitoring Service Desk support requests and assisting employees with technical questions. You’ll also help with hardware deployments and equipment refreshes—don't worry, training is provided! To thrive in this role, you should have a foundational knowledge of PC hardware and software, along with a genuine interest in technology. But what really matters is your enthusiasm and commitment to learning. You'll gain valuable insights into the tech industry while contributing to a supportive company culture that values teamwork and work-life balance. So if you're ready to take the first step towards a rewarding career, consider applying for the IT Intern position at MDC Holdings, Inc./Richmond American Homes, where we’re committed to fostering your growth in the ever-evolving IT landscape.

Frequently Asked Questions (FAQs) for IT Intern Role at Richmond American Homes
What is the IT Intern role at MDC Holdings, Inc./Richmond American Homes?

The IT Intern role at MDC Holdings, Inc./Richmond American Homes involves assisting professional staff with providing computer hardware, software, and technical support to various company employees. Interns will work under the guidance of an IT Manager and perform tasks such as monitoring Service Desk requests and deploying hardware.

Join Rise to see the full answer
What qualifications are required for the IT Intern position at MDC Holdings, Inc.?

Candidates for the IT Intern position at MDC Holdings, Inc. should have a basic understanding of PC hardware and software, including familiarity with Microsoft Office. Additionally, applicants should possess strong analytical skills and a keen interest in technology and computer systems.

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What kind of training will the IT Intern receive at MDC Holdings, Inc.?

The IT Intern at MDC Holdings, Inc. will receive on-the-job training to ensure they are well-equipped to handle various tasks, from providing desktop support to understanding technical documentation and assisting with hardware-related projects.

Join Rise to see the full answer
What are the responsibilities of an IT Intern at MDC Holdings, Inc.?

Responsibilities of an IT Intern at MDC Holdings, Inc. include supporting PC hardware components, monitoring Service Desk requests, providing end-user support, and assisting with hardware deployments. The role requires both technical support and interaction with various employees across the company.

Join Rise to see the full answer
What is the compensation for the IT Intern position at MDC Holdings, Inc.?

The compensation for the IT Intern position at MDC Holdings, Inc. ranges from $20.00 to $25.00 per hour. This position is temporary and not eligible for additional benefits, but it offers valuable experience in the IT field.

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Common Interview Questions for IT Intern
What interests you about the IT Intern position at MDC Holdings, Inc.?

Expressing genuine enthusiasm for the role is crucial; mention your passion for technology and how you see this internship as an opportunity to grow your skills while contributing to a reputable company like MDC Holdings, Inc.

Join Rise to see the full answer
Can you explain your understanding of PC hardware and operating systems?

Provide a concise overview of your knowledge regarding PC hardware components and operating systems. Highlight any relevant coursework, projects, or personal experiences that demonstrate your understanding and interest in this area.

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How would you approach troubleshooting a software issue for a user?

Outline a structured approach to troubleshooting, including gathering information from the user, identifying potential causes, and testing solutions. Emphasize your analytical skills and your ability to communicate effectively with non-technical staff.

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Describe a time when you had to assist someone with a technical problem.

Share a specific situation where you successfully helped someone with a tech issue. Highlight your communication skills and problem-solving abilities, focusing on how you navigated the challenge and delivered a solution.

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What tools or software are you familiar with that would help you in this role?

Mention any relevant tools or software, particularly those related to IT helpdesk support like ticketing systems or software applications like Microsoft Office. Emphasize your willingness to learn new tools as necessary.

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How do you prioritize tasks when faced with multiple support requests?

Explain your method for prioritizing tasks based on urgency and impact on business operations. Mention the importance of effective communication and keeping users informed about their request's status.

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What would you do if you didn’t know the answer to a technical question?

Discuss your approach to seeking help or conducting research when confronted with an unfamiliar issue. Highlight your resourcefulness and determination to find a solution, including leveraging documentation and asking colleagues.

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Can you describe your teamwork experience in a tech-related project?

Share a specific experience working on a group project, focusing on your role, contributions, and how you collaborated with others to achieve a common goal. Emphasize your ability to work well in a team setting.

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How do you stay current with technology trends?

Talk about the various resources you utilize to stay updated, such as tech blogs, webinars, podcasts, or online courses. Emphasize your commitment to continual learning in the fast-evolving tech industry.

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What do you hope to learn from this internship at MDC Holdings, Inc.?

Share your specific learning goals and how they align with your career aspirations in IT. Mention your eagerness to gain experience in hands-on technical support while developing your skills in a real-world environment.

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Making the American Dream of homeownership a reality for individuals and families across the country.M.D.C. Holdings, Inc., is listed on the New York Stock Exchange under the symbol “MDC.”

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April 15, 2025

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