Clinical Suppt Tech 3,CoreLab

As a Clinical Support Tech III at the University of Rochester, your main responsibilities include performing advanced laboratory duties, coordinating specimen handling, troubleshooting sample issues, and training staff. You will also manage incoming calls, assist with documentation in the Laboratory Information System, and participate in quality improvement initiatives to ensure efficient lab operations.

To apply for the Clinical Support Tech III position at the University of Rochester, you should have an Associate’s degree or equivalent coursework in a science-related discipline, along with one year of relevant experience. It's also beneficial to have customer service experience and knowledge of medical terminology to enhance your candidacy.

The University of Rochester values work-life balance and offers a full-time Clinical Support Tech III position with a set weekly schedule. They also promote an inclusive culture, supporting flexibility and well-being for all employees, ensuring a positive workplace where you can thrive both professionally and personally.

As a Clinical Support Tech III at the University of Rochester, you can expect comprehensive training that equips you with the advanced skills needed for laboratory operations. This includes on-the-job training for specimen management, system navigation, and problem resolution. You will also be tasked with training new staff, ensuring a collaborative and knowledgeable team environment.

The University of Rochester offers various pathways for professional growth for Clinical Support Tech III employees. With ongoing training, a commitment to quality improvement, and a robust team structure, you will have numerous opportunities to expand your skills, take on leadership roles, or transition to higher-level positions within the healthcare organization.

In responding to this question, emphasize your familiarity with laboratory equipment such as centrifuges, automated pipette systems, and the Laboratory Information System. Share specific instances where you successfully used these tools, as well as your ability to troubleshoot problems to demonstrate your technical expertise.

In answering this question, illustrate your organizational skills and ability to manage time effectively. You can mention using lists or technology to track tasks, as well as how you communicate with your team to adapt to changing priorities and ensure laboratory efficiency.

To answer this question, highlight your problem-solving skills and experience in conflict resolution. Share an example where you identified a discrepancy, the steps you took to resolve it, and how you communicated effectively with all parties involved.

Discuss your attention to detail and your commitment to following protocols. Explain how you double-check your documentation, stay updated on policies, and use software systems effectively to maintain compliance and accuracy in the laboratory.

Here, provide a specific example of training a new staff member or mentoring an existing colleague. Focus on your approach, any materials or methods you used, and the positive outcomes from your mentorship, underscoring your commitment to team development.

In your response, convey your passion for patient care and the importance of precise laboratory work. Share personal anecdotes that emphasize the satisfaction you gain from contributing to positive patient outcomes and being a part of a dedicated healthcare team.

Talk about your commitment to professional development by mentioning any relevant journals, online courses, or seminars you participate in. Illustrate how staying informed allows you to apply the latest knowledge and practices effectively in your role.

Answer this question by sharing a specific situation where a change occurred suddenly—whether it was new technology, protocols, or team structure. Focus on your flexibility and proactive approach to adjust to the new circumstances, ensuring continuous lab operation.

You might explain your techniques for managing stress, such as prioritizing tasks, taking breaks, and maintaining open communication with colleagues. Sharing how you keep a calm and focused demeanor can illustrate your resilience in stressful conditions.

Be sure to articulate your appreciation for the University of Rochester’s mission and values. Convey your enthusiasm for contributing to an equitable, respectful workplace as well as how the role aligns with your passion for healthcare and laboratory science.