Job details

Supervising Retail Coordinator

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As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

775 Library Rd, Rochester, New York, United States of America, 14627

Opening:

Work Shift:

UR - Rotating (United States of America)

Range:

UR URG 107 H

Compensation Range:

$23.06 - $32.29

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

The University of Rochester is seeking multiple Retail Supervisors to manage day-to-day operation of retail dining locations on the University of Rochester's campuses. The Retail Supervisor ensures exceptional customer service and maintains high standards of food safety, cleanliness, and product quality while leading a team of student employees.

Note that supervisory support is primarily focused on student workers.

Responsibilities

Oversee daily operations of a campus retail/convenience dining location
Monitor customer flow and adjust staffing or procedures to ensure efficient, timely service
Support promotional events and product updates to enhance the customer experience
Lead, train, and evaluate student employees; conduct interviews, onboarding, and scheduling
Ensure staff compliance with food safety, equipment use, and customer service standards
Manage inventory, ordering, restocking, and ensure product availability
Handle financial transactions, reconcile registers, and maintain accurate financial records
Perform disciplinary actions and manage performance issues as needed

Requirements

3 years of experience in a retail, food services, or dining operations role.
High School Diploma or equivalent required
Associate Degree in Business Management, Hospitality Management, a food-service related degree (preferred, but not required)
Ability to lead and manage others.
Excellent communication and interpersonal skills to deliver exceptional customer service and train/motivate staff
Basic knowledge of food safety standards and point-of-sale handling procedures.

Licenses and Certifications: Serv-Safe and other applicable certifications within 12 months of hire required.

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Classes). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates for all persons consistent with our values and based on applicable law.

Average salary estimate

$57500 / YEARLY (est.)

min

max

$48000K

$67000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Supervising Retail Coordinator, Rochester

The University of Rochester is on the hunt for dynamic Supervising Retail Coordinators to spearhead the daily operations of our bustling retail dining locations across campus. At the heart of our mission is a commitment to Meliora – Ever Better, and as a Supervising Retail Coordinator, you’ll be pivotal in embodying this ideal. You'll not only lead a fantastic team of student workers but also ensure that our patrons receive exceptional service and that our food safety and cleanliness standards soar high. Picture yourself managing the ebb and flow of customer traffic, adjusting staffing as necessary, and implementing engaging promotional events to elevate our dining experience. Your role will encompass training and mentoring students, conducting interviews, and managing their schedules while fostering a fun and productive work environment. You’ll take charge of inventory management and oversee financial transactions, ensuring all operations run smoothly. With a pay scale between $23.06 and $32.29 per hour, your experience in the retail or food service realm will shine in this role. If you possess excellent interpersonal skills and have a knack for motivating others, this could be the job for you! Join us at the University of Rochester and help us create welcoming spaces where every member of our community can thrive.

Frequently Asked Questions (FAQs) for Supervising Retail Coordinator Role at Rochester

What are the responsibilities of a Supervising Retail Coordinator at the University of Rochester?

As a Supervising Retail Coordinator at the University of Rochester, you will oversee daily operations of campus retail dining locations, ensuring that exceptional customer service standards are met. This involves monitoring customer flow, adjusting staffing as necessary, leading and training student employees, managing inventory and financial transactions, and upholding high standards of food safety and cleanliness.