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Quality Inspector 2 - job 1 of 3

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

Performs visual inspection of printed materials for defects. Ensure products meet quality conformance specified by customer.

Responsibilities:

  • Perform “samples” selection and package for shipment.
  • Perform visual inspection of random samples of product selected during a production run, or post production, looking for a variety of possible defects such as ragged edges, torn or wrinkled pages, incomplete cuts, incorrect bindings, smeared or blotched colors, dirt on the product, and any other visual defect that is out of specification.
  • Follows inspection checklist and records any identified defects.
  • Follow established quality Standard Operating Procedures (SOP) to ensure product meets quality conformance specified by the customer.
  • Prepares written reports and provides notification to manufacturing management of known or found defects.
  • Identify potential issues and involve department Lead and/or management to determine an appropriate solution.
  • May assist with special projects or more complex customer orders.
  • May assist with disposition of defective or non-conforming product.
  • Perform other duties as assigned.
     

Qualifications

  • High School Diploma or GED preferred
  • 2 or more years of experience in a quality control/assurance function in a printing environment required
  • Requires good knowledge of general administrative and manufacturing operations procedures and knowledge of job specific processes key to successfully execute and complete the duties of the job.
  • Strong oral and written communication skills sufficient to explain quality policy, methods and/or procedures when completing assignments, as well as provide a level of detail required to resolve issues.
  • Requires very good organizational skills sufficient to accomplish work by established deadlines and ability to coordinate phases of work with others.
     

Additional Information

All your information will be kept confidential according to EEO guidelines.

The salary range for this role at the noted RRD location is $17.68 - $25.75 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also includes overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans

Average salary estimate

$45184 / YEARLY (est.)
min
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$36778K
$53590K

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What You Should Know About Quality Inspector 2, RR Donnelley

Join RRD as a Quality Inspector 2 in St Charles, IL, and become an integral part of our commitment to delivering exceptional quality in printing and packaging solutions. As a Quality Inspector, you will be responsible for performing visual inspections of printed materials, ensuring that each product meets our high-quality standards and the specific conformance criteria set by our valued customers. Picture yourself meticulously selecting samples and inspecting them for defects like ragged edges, torn pages, or inconsistent color prints. With your keen eye for detail, you'll follow established inspection checklists to record any findings and prepare reports to communicate with our manufacturing team. Your role is crucial in identifying potential quality issues, collaborating with leads and management to implement effective solutions. The position requires a high school diploma or GED and two or more years of relevant experience in a quality control or assurance role within a printing environment. Strong communication skills will help you explain our quality policies and procedures effectively, while your organizational talents will ensure that you meet deadlines and coordinate well with your team. RRD offers a competitive salary along with a comprehensive benefits package, including health coverage and tuition assistance, making it a great opportunity for career growth. If you're ready to make a difference in the quality of our products, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Quality Inspector 2 Role at RR Donnelley
What are the main responsibilities of a Quality Inspector 2 at RRD?

As a Quality Inspector 2 at RRD, your primary responsibilities will include performing visual inspections of printed materials, ensuring products meet quality standards, preparing inspection reports, and identifying defects in production runs. You'll follow established Standard Operating Procedures (SOP) and communicate findings effectively to manufacturing management. Your role is pivotal in maintaining high standards and ensuring customer satisfaction.

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What qualifications are required for the Quality Inspector 2 position at RRD?

To be considered for the Quality Inspector 2 role at RRD, candidates should have a High School Diploma or GED along with at least two years of experience in a quality control position within a printing environment. Knowledge of administrative and manufacturing procedures is crucial, along with strong communication and organizational skills that will help in performing inspections and coordinating with team members.

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How does RRD support the professional growth of a Quality Inspector 2?

RRD is dedicated to supporting the professional growth of its employees. As a Quality Inspector 2, you'll have access to various training programs and resources to enhance your skills in quality control and assurance. Additionally, RRD offers education benefits like tuition assistance, enabling you to further your learning and career advancement opportunities within the company.

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What is the salary range for a Quality Inspector 2 at RRD in St Charles, IL?

The salary range for the Quality Inspector 2 position at RRD in St Charles, IL, is between $17.68 and $25.75 per hour. Starting pay is determined based on several factors, such as education, experience, and overall qualifications. Beyond hourly pay, RRD’s total compensation package may also include overtime pay and other financial bonuses.

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What kind of benefits does RRD offer to Quality Inspector 2 employees?

At RRD, Quality Inspector 2 employees enjoy a comprehensive benefits package that includes medical, dental, and vision coverage, as well as paid time off, disability insurance, and 401(k) plans with company match. Additional perks include life insurance, parental leave, and opportunities for further education, making RRD a supportive workplace for its employees.

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Common Interview Questions for Quality Inspector 2
What experience do you have in quality control and assurance?

When answering this question, you should share specific examples from your past roles where you managed quality control tasks. Highlight any particular processes or standards you followed and the impact your actions had on product quality.

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Can you describe your experience with visual inspection processes?

Effective responses should detail your understanding of visual inspection methodologies. Discuss the types of defects you’ve identified in previous roles and how your keen eye for detail has helped maintain quality standards.

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How do you handle discrepancies or defects found during inspections?

Explain your approach to handling defects. Emphasize the importance of reporting issues promptly, collaborating with leads and management for solutions, and maintaining clear documentation throughout the process.

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What quality assurance tools or methodologies are you familiar with?

Your answer should include a list of tools and methodologies like Six Sigma, Lean Manufacturing, or any specific quality management systems you’ve used. Providing context on how you applied them will showcase your expertise.

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How do you prioritize tasks and manage time effectively in a quality inspection role?

Share specific techniques you use to stay organized and prioritize tasks. Discuss scheduling inspections, setting deadlines for reporting, and how you ensure continuous communication with team members to coordinate efforts.

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Describe a time when you identified a significant quality issue. What steps did you take?

Detail a specific incident, the issue you identified, what actions you took to resolve it, and how your interventions improved product quality or operational processes. Be sure to highlight your problem-solving skills.

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What do you believe are the most critical qualities for a Quality Inspector?

Discuss qualities you value, such as attention to detail, strong communication skills, the ability to work under pressure, and a commitment to maintaining high-quality standards. Provide examples from your experience that emphasize these traits.

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How do you ensure compliance with quality standards?

Talk about the procedures you follow to ensure compliance. Mention specific standards you are familiar with, and give examples of how you have implemented quality checks or adjustments in previous roles.

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What role do you think teamwork plays in a quality assurance environment?

Highlight the importance of collaboration in ensuring product quality. You can share experiences where teamwork led to improved processes or product outcomes, emphasizing open communication and shared responsibility.

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How would you respond to feedback or criticism regarding your inspections?

Demonstrate your openness to constructive feedback. Discuss how you view feedback as an opportunity for growth and learning, and share any experiences where you've made adjustments to improve based on others’ insights.

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RRD (R.R. Donnelley) provides businesses with advertising and marketing products and services. Some of their offerings include digital print materials, data management, business support, and more. This company is headquartered in Chicago, Illinois...

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Full-time, on-site
DATE POSTED
April 9, 2025

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