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Sales Development Executive - job 4 of 15

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

Drives growth by helping clients solve complex communication challenges through innovative end-to-end solutions. Acts as a strategic partner collaborating closely with clients to understand their goals and deliver tailored strategies that drive meaningful impact. The primary focus is building strong consultative relationships with new and existing customers between the Cedar Rapids and Omaha areas to uncover needs and deliver results. Generates revenue by identifying opportunities, creating strategic outreach, and developing trusted partnerships that lead to long-term success.  Passionate about helping brands connect more effectively with their clients and employees.  

 

Responsibilities:

  • Pursue sales leads; visit existing and new customers who may be of strategic importance to the organization.
  • Assess customer needs and suggest appropriate products and services.
  • Respond to more complex customer inquiries; negotiate prices and delivery times within limits of authority, and conclude sales orders to meet revenue targets.
  • Identify, research, and contact prospective customers and build positive relationships to generate future sales and repeat business.
  • Refer sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organization so they can respond to changing market conditions and customer demands.
  • Develop long-term sales plans for key customers, monitor, and adapt sales activities to meet objectives.
  • Establish annual, quarterly, monthly, or weekly sales plans and prioritize and schedule your own activities so these targets are met.
  • Coach and mentor less experienced sales representatives to achieve their sales targets.
  • Recommend to clients additional solutions and services the company provides, highlighting the advantages of the product or service, utilizing internal tools and resources as needed.
  • Partners with internal resources to execute targeted deliverables within a timely manner.
  • Provide extraordinary internal and external customer service throughout the sales process.
  • Forecast accurately and maintain the system of record in Salesforce.com.
  • Performs other related duties and participates in special projects as assigned.

Qualifications

  • Bachelor's degree in a discipline related to function of work 3 years of relevant work experience in sales.
  • Ability to present to C-Level and Senior Management Executives, excellent written & verbal communication skills required.
  • Must be able consistently to identify critical elements, variables, and alternatives to develop solutions.
  • Must be able to organize/prioritize existing resources and incorporate new information, as needed, to implement the most effective solutions.
  • Able to communicate with people from all levels of the organization or with those who may be associated with the organization in order to negotiate outcomes, convey information or system requirements, and/or offer up solutions to problems.
  • Actively participate in relevant job skills training and development activities.
  • Desire to be a continuous learner of RRD's products & services.
  • Clear knowledge of the selling cycle with the ability to make cold calls on a daily basis.
  • Familiar with standard software such as Word, PowerPoint, and Excel.

Additional Information

For at least the first 6 months in this role at RRD, a non-recoverable draw is expected to be between $50,000 - $150,000 per year; after this period, the draw may change or decrease over time. This is a 100% commission-based role with unlimited earning potential. The actual rate of pay offered may vary based on factors such as education, skills, experience, proficiency, performance, shift, and geographic location. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

#LI-BH1 #LI-Hybrid

RRD is an Equal Opportunity Employer, including disability/veterans

Average salary estimate

$100000 / YEARLY (est.)
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$50000K
$150000K

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What You Should Know About Sales Development Executive, RR Donnelley

As a Sales Development Executive at RRD in Des Moines, IA, you will be at the forefront of driving growth and innovation for our clients. RRD is a globally recognized provider of marketing and supply chain solutions dedicated to enhancing engagement throughout the customer journey. In this role, you will act as a strategic partner, helping clients navigate complex communication challenges with tailored solutions that make a significant impact. Your primary focus will be on forging strong relationships with both new and existing customers in the Cedar Rapids and Omaha regions. You will generate revenue by identifying opportunities, conducting strategic outreach, and fostering partnerships that ensure long-term success. This position requires you to visit potential customers, assess their needs, and suggest suitable products and services while ensuring an exceptional customer experience. You will also mentor less experienced sales representatives, contribute feedback on market trends, and develop comprehensive sales plans. At RRD, we believe in empowering brands to connect effectively with their clients and employees. Join us to make a difference through engaging communication strategies and experience unlimited earnings potential in a 100% commission-based environment, all while enjoying industry-leading benefits that support your personal and professional growth.

Frequently Asked Questions (FAQs) for Sales Development Executive Role at RR Donnelley
What qualifications are needed for the Sales Development Executive position at RRD?

To qualify for the Sales Development Executive role at RRD, candidates should have a bachelor’s degree relevant to the function of work and at least three years of applicable sales experience. Strong communication skills are essential, particularly for engaging with C-Level executives. A clear understanding of the selling cycle and cold calling is also necessary.

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What are the responsibilities of a Sales Development Executive at RRD?

Sales Development Executives at RRD have several key responsibilities, including pursuing sales leads, visiting and assessing existing and potential customers, and developing long-term sales strategies. You will also negotiate prices, respond to customer inquiries, and coach less experienced sales reps, ensuring that customer needs are met effectively.

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How does RRD support its Sales Development Executives in achieving their targets?

At RRD, Sales Development Executives are supported through internal resources and training initiatives, which ensure that they remain knowledgeable about RRD's diverse products and services. Strategic mentorship and coaching opportunities help build the skills needed to meet and exceed sales targets.

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What is the earnings potential for the Sales Development Executive position at RRD?

The Sales Development Executive role at RRD offers a unique earning potential starting with a non-recoverable draw ranging from $50,000 to $150,000 annually for the first six months. After this period, the draw may change, but the position is primarily commission-based, providing unlimited opportunities for high earnings based on individual performance.

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What benefits does RRD offer to Sales Development Executives?

RRD provides a comprehensive benefits package for its Sales Development Executives, including medical, dental, and vision insurance, paid time off, 401(k) with company matching, life insurance, tuition assistance, and other voluntary benefits, all designed to enhance your well-being and career growth.

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Common Interview Questions for Sales Development Executive
How do you prioritize your sales efforts as a Sales Development Executive?

Prioritizing sales efforts involves evaluating potential clients based on their needs and revenue potential. It's essential to segment your leads to focus on those most likely to convert, while also nurturing existing relationships and keeping an eye on long-term partnerships.

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Can you describe your approach to cold calling?

An effective cold calling strategy includes thorough research to understand the prospect's business, followed by a tailored pitch that addresses their specific needs. Building rapport and actively listening to the client’s concerns are key to converting calls into appointments.

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What strategies do you use to build relationships with clients?

Building client relationships involves consistent communication, empathy, and delivering value. Offering solutions based on the client's challenges and maintaining regular follow-ups can foster trust and long-term partnerships.

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How do you handle objections from potential clients?

Handling objections involves listening carefully to the client's concerns and addressing them thoughtfully. Providing relevant data or case studies to demonstrate how your solutions can overcome these objections is highly effective.

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What role does collaboration play in your sales strategy?

Collaboration is crucial in sales; it enables sharing insights, resources, and strategies that can enhance overall performance. Partnering with marketing and product teams can further refine your approach and ensure consistent messaging.

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How do you assess customer needs during your sales process?

Assessing customer needs involves asking open-ended questions, actively listening, and observing their reactions. This approach not only uncovers the specific pain points but also positions you as a consultative partner rather than just a salesperson.

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Can you discuss a time when you exceeded your sales targets?

In past roles, I've exceeded sales targets by leveraging data analytics to target high-potential leads. By personalizing outreach and aligning my solutions with the client’s objectives, I significantly boosted my conversion rates.

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How do you stay motivated in a commission-based role?

Staying motivated in a commission-based role requires setting personal goals and celebrating small wins. Regular self-reflection and continuous learning help maintain focus on the long-term vision and drive performance.

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What sales metrics do you track to measure your performance?

Key sales metrics include conversion rates, average deal size, and customer feedback. Tracking these metrics not only helps in assessing performance but also provides insights for areas of improvement.

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How do you adapt your sales strategies in response to changing market conditions?

Adapting sales strategies involves staying informed about industry trends and customer feedback. Conducting regular market analysis helps me pivot my approach and identify new opportunities while maintaining a competitive edge.

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RRD (R.R. Donnelley) provides businesses with advertising and marketing products and services. Some of their offerings include digital print materials, data management, business support, and more. This company is headquartered in Chicago, Illinois...

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Full-time, on-site
DATE POSTED
April 10, 2025

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