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VP - Operations

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

Provide executive leadership to assigned locations towards the development of plans and strategies for continually improving safety, quality, customer relationships, productivity and financial success. Provide leadership through continual employee development, equipment utilization and facilities/systems improvement in all functions. Monitor progress and create action plans as necessary in order to achieve strategic plans, budgets and corporate goals.

Responsibilities:

  • Lead the plant to improved safety, quality, productivity and reduction of waste on a consistent and continual basis in each and every process.
  • P&L responsibility for assigned locations, including the preparation and management of capital and operational budgets.
  • Work to improve the performance of employees through consistent and continual leadership in education and training programs.
  • Provide guidance and direction to department managers regarding the continual improvement of operations for which they have ownership.
  • Work with company Sales Representatives from an operational perspective to maintain and acquire new customers for the organization.
  • Review and report on manufacturing activities, performances and results. Initiate team action to identify and remove problems with schedules, excessive costs, materials or other factors affecting quality, safety, service or productivity levels inconsistent with plant continual improvement efforts.
  • Maintain open communication with plant employees and Corporate Staff to improve safety, quality and productivity.
  • Insure compliance with applicable laws and regulations issued by OSHA, EPA, EEO, and other federal, state and local regulatory agencies.
  • Provide reports and feedback of plant performance to Corporate Staff as required.
  • Make recommendations regarding hires, terminations, promotions, transfers, training and merit increases of Plant Personnel.
  • Motivate staff in support of department objectives and timely and effective schedules to ensure production goals.
  • Demonstrate commitment to continual process improvement efforts in order to assure that all customer expectations (internal and external) are exceeded.
  • Perform other related duties and business related as required.

Qualifications

  • Exceptional team building and leadership abilities
  • Strong communication skills and customer service mindset
  • Quality orientation
  • Strong time management and organizational skills
  • Ability to teach and mentor
  • Analytical ability and reporting skills
  • Bachelor's degree in Business, Industrial Management, Engineering, Graphic Arts, or related field required
  • 10 or more years diversified management experience within a manufacturing environment, preferably in print, labels, packaging

Additional Information

All your information will be kept confidential according to EEO guidelines.

The national pay range for this role is $155,100.00 to $248,200.00/year.  The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans

Average salary estimate

$201650 / YEARLY (est.)
min
max
$155100K
$248200K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About VP - Operations, RR Donnelley

As the VP of Operations at RRD in Thurmont, MD, you’ll step into an impactful leadership role overseeing the development of innovative strategies across our facilities. This position is not just about ensuring efficiency and productivity; it’s about fostering a vibrant culture focused on safety, quality, and customer relations. You will be at the forefront of enhancing employee development programs, optimizing equipment use, and driving continuous improvements throughout the organization. Your responsibilities will include maintaining P&L accountability for your assigned locations, where you'll prepare and manage both capital and operational budgets. Your ability to mentor and guide department managers will be crucial in elevating operational performances. By collaborating closely with our Sales Representatives, you’ll work on both retaining and growing our customer base while closely monitoring manufacturing activities to address challenges proactively. You’ll be ensuring compliance with local and federal regulations, keeping communication open with plant staff and corporate teams. If you are passionate about leading teams towards operational excellence and have a strong background in manufacturing, particularly in print and packaging, this could be the perfect opportunity for you. Here at RRD, we believe in creating meaningful moments of impact, and as a VP of Operations, you’ll help us realize that vision daily.

Frequently Asked Questions (FAQs) for VP - Operations Role at RR Donnelley
What responsibilities does a VP of Operations at RRD in Thurmont, MD have?

The VP of Operations at RRD in Thurmont, MD, holds a substantial responsibility for leading strategy and operational improvements across various facets, including safety and quality. This role entails P&L management, preparing and overseeing budgets, and driving continual employee development. You will also play an integral role in collaborating with sales teams to maintain and grow customer relationships, ensuring operational performance aligns with corporate goals.

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What qualifications are needed for the VP of Operations position at RRD?

To qualify for the VP of Operations role at RRD, candidates should possess a bachelor's degree in Business, Industrial Management, Engineering, Graphic Arts, or a related field. Additionally, 10 or more years of diversified management experience in a manufacturing environment—especially in print, labels, or packaging—is preferred. Exceptional leadership skills, strong analytical abilities, and effective communication are essential to succeed in this position.

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How does RRD support employee development in the VP of Operations role?

At RRD, employee development is crucial, especially in the VP of Operations role. You’ll provide ongoing training and mentoring to your team, ensuring they have the skills needed to excel. RRD also offers various programs that encourage professional growth, allowing you as a leader to guide your team toward achieving personal and corporate objectives in safety, quality, and productivity.

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What is the expected salary range for a VP of Operations at RRD?

For the VP of Operations position at RRD, the national pay range is between $155,100 to $248,200 annually, depending on various factors including experience and geographic location. Along with the base salary, additional compensation may include bonuses and extensive benefits such as healthcare, retirement plans, and other perks, underlining RRD's commitment to its employees.

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What is RRD’s approach to compliance and regulatory standards in operations?

RRD places emphasis on ensuring compliance with all relevant laws and regulations, including those set by OSHA and EPA, which is critical for the VP of Operations role. This includes maintaining clear communication with corporate staff to enhance safety and productivity while meeting regulatory requirements. Your leadership will also encompass monitoring operational practices to ensure adherence and compliance at all levels.

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Common Interview Questions for VP - Operations
What experience do you have in managing P&L responsibilities?

In answering this question, highlight your previous roles where you held fiscal responsibility. Discuss specific examples of how you created and managed budgets, as well as detailed any outcomes resulting from your fiscal strategies. Demonstrating an understanding of how financial decisions impact overall plant performance will illustrate your qualifications for the VP of Operations at RRD.

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How do you ensure safety and quality in a manufacturing environment?

When responding, consider sharing a structured safety strategy you developed in a past role. Emphasize how you implemented training and compliance measures among employees, and mention any measurable impacts these actions had on both safety and product quality. Providing concrete examples will showcase your capability to uphold RRD’s focus on safety and quality excellence.

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Can you describe a time when you improved operational efficiency?

In your answer, focus on a specific initiative you led that resulted in measurable improvements. Detail the problem, your analytical approach in identifying solutions, and how you executed your plan. Highlight the challenges you faced and how you overcame them to exemplify your ability to drive operational improvements, aligning with RRD's goals.

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How do you approach employee development and team building?

Discuss your philosophy on leadership and how you prioritize developing your team’s capabilities. Share tactics you've used to create a culture of continuous learning, such as mentoring programs or skill development workshops. Speaking about team successes under your guidance will reflect your commitment to employee growth at RRD.

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What strategies do you use to foster communication within a team?

Your response should include the methods you implement to encourage open dialogue within your teams. Mention specific tools or practices, like regular team meetings or feedback cycles, that support transparency and collaboration. This will emphasize your capability to maintain effective communication channels, crucial for the VP of Operations at RRD.

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How do you manage conflicts among team members?

Provide a thoughtful approach to conflict resolution that showcases your leadership abilities. Discuss a past experience that illustrates your ability to mediate disputes effectively, focusing on finding common ground and ensuring team cohesion. Highlighting your interpersonal skills will demonstrate your potential fit within RRD’s culture.

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What are your strategies for optimizing supply chain processes?

In answering, focus on specific methodologies such as Lean or Six Sigma that you have employed to improve supply chain efficiency. Discuss measurable outcomes from your efforts to optimize processes and how you align them with overall operational goals. This will illustrate your adept understanding relevant to the VP of Operations at RRD.

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How do you monitor and measure operational performance?

Highlight the key performance indicators (KPIs) you track regularly and explain the tools or software you use for monitoring. Discuss how you analyze trends and patterns in the data to inform operational strategies, showcasing your analytical prowess which is essential for the VP of Operations role at RRD.

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Discuss your experience with budget management.

Share your hands-on experience with budgeting, detailing how you strategized and allocated resources across departments. Provide examples of how your budget management positively impacted operational outcomes, reiterating the importance of fiscal discipline in a leadership role at RRD.

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What motivates you as a leader in a manufacturing setting?

Your answer should reflect your passion for improvement and engagement with your team. Discuss aspects of manufacturing that excite you, such as solving complex problems or driving innovation, and connect these motivations to your leadership style and the impact you aim to have at RRD.

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RRD (R.R. Donnelley) provides businesses with advertising and marketing products and services. Some of their offerings include digital print materials, data management, business support, and more. This company is headquartered in Chicago, Illinois...

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Full-time, on-site
DATE POSTED
April 12, 2025

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