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Employee Relations Partner

JOB TITLE: Employee Relations Partner

DEPARTMENT: Human Resources

LOCATION: Rochester Regional Health Riedman Campus, 100 Kings Highway

HOURS PER WEEK: 40

SCHEDULE: Monday through Friday, Standard Business Hours

Position Summary:

  • Under the supervision of the Director of Employee Relations, the Employee Relations Partner is responsible for coordinating a trusted relationships with the HR Strategy and Operations team, Labor Relations, Centers for Excellence, leadership, and legal at Rochester Regional Health (RRH).
  • The Employee Relations Partner will provide consultation and guidance to management and team members on a variety of issues, such as performance management, and policy interpretation, as well as conducts team member investigations, and recommends appropriate actions.
  • The Employee Relations Partner has a thorough understanding of and ensures compliance with all applicable policies, laws, and regulations, and promotes treatment of team members in a fair, respectful, and consistent manner aligned within the framework of our core business values and objectives.

Key Responsibilities:

  • Conducts and oversees investigations of complex and sensitive HR issues, including conducting claimant, witness, and accused team member interviews; analyzing data from various internal systems; composing investigation reports.
  • Proposes remedial action based on investigation findings, recommending appropriate actions to correct concerns based on assessing risks and minimizing liability.
  • Provides coaching to departmental unit supervisor and managers in carrying out their responsibilities on team member relations matters.
  • Helps a positive work environment facilitating discussions or providing consistent advice.
  • Escalates issues and matters to Director of Employee Relations with recommendations as appropriate.
  • Applies a continuous improvement mindset across the Employee Relations Partner function to identify and implement change.
  • Participates in projects and programs of work as assigned that may include maintaining entity specific or system-wide policies at regular intervals, legal case management, prepares data from internal systems and creates presentations and reports on hot topics or trends.
  • Maintains reporting for various data sources related to ER metrics and review to assess where action can be taken to simplify or streamline a process, train managers, etc.
  • Serves as a subject management expert on employment laws and appropriately applies information to team member relation matters.
  • Consults and collaborate with HR Strategy, the ER/LR team, and Legal on complex associate investigations.
  • Supports other internal projects/initiatives as needed.
  • Keeps up to date on regulation changes and communicates and implements within the team as appropriate.

Desired Attributes:

  • PHR/SPHR or a similarly recognized certification related to Human Resources.

Minimum Qualifications:

  • For those hired on or after 7/1/2024, Bachelor’s Degree required, with a Bachelor’s Degree in Human Resources preferred.
  • Two years of progressive experience in Human Resources or five years of management, supervision, high-level project management experience in one or more functions of Human Resources, including employee relations and/or employee investigations.

EDUCATION:

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$70,000.00 - $90,000.00

CITY:

Rochester

POSTAL CODE:

14621

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.

Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

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What You Should Know About Employee Relations Partner, RRHS

Meet the exciting opportunity to join Rochester General Hospital (RGH) as an Employee Relations Partner! In this important role, you'll work closely with various teams across Rochester Regional Health to foster positive employee relations and ensure a supportive work environment. You will be instrumental in coordinating trusted relationships with the HR Strategy and Operations teams, Labor Relations, and leadership. Your expertise in performance management and policy interpretation will be essential as you provide guidance to management and team members alike. Whether it's conducting thorough investigations into HR issues or coaching supervisors on effective team member relations, your skills will shine in facilitating communication and promoting fairness across the board. The Employee Relations Partner will be engaged in continuous improvement initiatives, analyzing data to streamline processes and enhance HR practices. Keeping abreast of changes in employment laws and applying this knowledge to team member relations will empower you to be a subject matter expert in this field. If you're ready to make a meaningful impact and join a team that values fair and respectful treatment of its staff, then RGH is the place for you.

Frequently Asked Questions (FAQs) for Employee Relations Partner Role at RRHS
What are the responsibilities of the Employee Relations Partner at Rochester General Hospital?

The Employee Relations Partner at Rochester General Hospital is responsible for a range of duties, including conducting complex HR investigations, providing consultation to management on performance and policy issues, and fostering a positive work environment. This role requires close collaboration with HR teams and legal advisors to ensure compliance with laws and recommend remedial actions when necessary.

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What qualifications do I need to apply for the Employee Relations Partner position at RGH?

To apply for the Employee Relations Partner position at Rochester General Hospital, candidates should possess a Bachelor’s Degree, preferably in Human Resources, along with two years of progressive HR experience or five years of relevant management experience. A PHR/SPHR or similar HR certification is also desirable, ensuring you are well-equipped for the challenges of this vital role.

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How does Rochester General Hospital support professional development for Employee Relations Partners?

Rochester General Hospital places a strong emphasis on professional development for its Employee Relations Partners. This includes opportunities for continued education, participation in relevant training programs, and access to resources that help you stay updated on the latest employment laws and HR best practices.

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What is the salary range for the Employee Relations Partner position at RGH?

The salary range for the Employee Relations Partner position at Rochester General Hospital is between $70,000 to $90,000 annually. This base pay reflects the hospital's commitment to offering competitive compensation based on experience, qualifications, and other relevant factors.

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How does the Employee Relations Partner contribute to a positive workplace culture at RGH?

The Employee Relations Partner plays a critical role in cultivating a positive workplace culture at Rochester General Hospital by facilitating open discussions, providing consistent advice to management, and ensuring fair treatment of team members. Their efforts in resolving conflicts and promoting effective communication significantly contribute to an engaged and motivated workforce.

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Common Interview Questions for Employee Relations Partner
Can you describe your experience with conducting HR investigations as an Employee Relations Partner?

In answering this question, share specific examples of investigations you've handled, the processes you followed, and the outcomes. Highlight your ability to gather information, analyze data, and make recommendations for corrective actions, showcasing your thoroughness and attention to detail.

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How do you approach performance management and coaching within a team?

Demonstrate your understanding of performance management by discussing strategies you’ve used, such as regular feedback sessions and setting measurable goals. Emphasize the importance of creating a supportive environment for open communication and professional growth, and be prepared to share relevant experiences.

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What strategies would you use to maintain compliance with employment laws?

Discuss your proactive approach to staying informed about changes in employment laws and how you would implement this knowledge within the organization. Mention your experience with training managers on legal requirements, conducting audits, or revising policies to ensure compliance across the board.

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How do you handle conflicts between team members?

Explain your conflict resolution approach, emphasizing the importance of neutrality and listening to both parties. Describe any applicable conflict resolution frameworks you utilize, as well as your commitment to fostering a respectful and fair workplace during the process.

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What metrics do you monitor to assess employee relations within an organization?

Outline the key metrics you believe are vital for assessing employee relations, such as turnover rates, employee satisfaction surveys, and grievances logged. Share how these metrics help you identify trends and areas for improvement within the workplace.

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Can you provide an example of a change you implemented that improved HR processes?

Use this opportunity to discuss a specific change you’ve made in a previous role that significantly improved HR processes. Highlight the situation, your approach to identifying the need for change, and the positive impact it had on the organization.

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How do you ensure that team members understand company policies?

Discuss how you have implemented training programs or created resources to educate team members about company policies. Highlight the importance of clear communication and regular updates to keep employees informed and compliant.

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What role does data analysis play in your decision-making as an Employee Relations Partner?

Explain how you utilize data analysis to inform decisions and drive improvements in employee relations. Share specific examples of how you have analyzed data trends to identify issues or opportunities for enhancement in the workplace.

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How do you build trust with team members in your role?

Discuss the importance of transparency, active listening, and consistency in your approach to building trust. Provide examples of how you have engaged with team members to foster a trusting environment within your previous roles.

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How do you stay current on HR best practices and regulations?

Share your methods for staying updated on HR best practices, such as attending workshops, reading industry publications, or being part of professional organizations. Emphasize the value of continual learning to ensure the HR team remains compliant and informed.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 17, 2025

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